I didn't want to wait on hold for so long, so I filled out the form. I didn't hear back for almost 10 days and didn't think they were ever going to respond, but surprisingly a reservation confirmation showed up in my email last night.    One thing I was very confused is that I'm booked in an ocean view room. Likely most of you, I got the offer for a veranda statement.    However, when I looked at the deck plan, 7288 seems to have a balcony. Am I missing something?