closecruiser Posted August 16, 2022 #1 Share Posted August 16, 2022 Being Elite, what is the discount to upgrade from classic package to the premium drink package? Thank you...... Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted August 16, 2022 #2 Share Posted August 16, 2022 I’ve always heard 10%… Link to comment Share on other sites More sharing options...
closecruiser Posted August 16, 2022 Author #3 Share Posted August 16, 2022 39 minutes ago, PTC DAWG said: I’ve always heard 10%… It's 15% I just found it under Member benefits. Link to comment Share on other sites More sharing options...
HskrCrsr Posted August 16, 2022 #4 Share Posted August 16, 2022 It's currently 15% (https://www.celebritycruises.com/captains-club/tiers-and-benefits) Elite Featured Benefits Access to exclusive daily coffee house-style breakfast and Evening Cocktail Hour 30% off Wi-Fi package or Wi-Fi upgrade 15% off Drink Package or upgrade to Premium pre-cruise Link to comment Share on other sites More sharing options...
Julma Posted August 16, 2022 #5 Share Posted August 16, 2022 Is it true you only get the 15% if you do it prior to boarding the ship? Link to comment Share on other sites More sharing options...
lhsail Posted August 16, 2022 #6 Share Posted August 16, 2022 2 minutes ago, Julma said: Is it true you only get the 15% if you do it prior to boarding the ship? Yes, and you have to call to get it done. 1 Link to comment Share on other sites More sharing options...
Julma Posted August 16, 2022 #7 Share Posted August 16, 2022 2 minutes ago, lhsail said: Yes, and you have to call to get it done. I thought so...these days I dread calling. Seems their agents could be better used and this should be something easily accomplished online. 1 Link to comment Share on other sites More sharing options...
Rare Mrs_Tiki Posted August 16, 2022 #8 Share Posted August 16, 2022 I tried to do this yesterday, spent 25 minutes on hold with Captain's Club before an agent picked up. He seemed very unfamiliar with the process and eventually quoted a price to upgrade that did not agree with my calculation. When I asked him how he had calculated the figure, he was not able to explain. I gave up and will try again today..... Link to comment Share on other sites More sharing options...
closecruiser Posted August 16, 2022 Author #9 Share Posted August 16, 2022 3 minutes ago, Mrs_Tiki said: I tried to do this yesterday, spent 25 minutes on hold with Captain's Club before an agent picked up. He seemed very unfamiliar with the process and eventually quoted a price to upgrade that did not agree with my calculation. When I asked him how he had calculated the figure, he was not able to explain. I gave up and will try again today..... It took me about 40 minuets on hold but the person knew exactly what to do....Luck was on my side!!! 1 Link to comment Share on other sites More sharing options...
bigbenboys Posted August 16, 2022 #10 Share Posted August 16, 2022 Last Oct I had our TA call and upgrade our drink packages while booking a last minute cruise. We have another cruise booked for Nov that I plan on having our TA do the upgrading for drink packages and internet. Link to comment Share on other sites More sharing options...
Jazzbo Posted August 16, 2022 #11 Share Posted August 16, 2022 I discovered this weekend (after being on hold for an hour) that if your booking is with a TA, your TA has to do it. 1 Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted August 16, 2022 #12 Share Posted August 16, 2022 2 hours ago, closecruiser said: It's 15% I just found it under Member benefits. Obviously, I heard wrong. 🙂 Link to comment Share on other sites More sharing options...
Manitobeens Posted August 16, 2022 #13 Share Posted August 16, 2022 Only recently has the elite risen to 15% savings.👍🏻 Link to comment Share on other sites More sharing options...
jelayne Posted August 16, 2022 #14 Share Posted August 16, 2022 We are booked with a TA and I have always called to upgrade, including 2 weeks ago when I called to upgrade both wi-fi and beverage package hold time was 11 minutes. Link to comment Share on other sites More sharing options...
closecruiser Posted August 16, 2022 Author #15 Share Posted August 16, 2022 43 minutes ago, Jazzbo said: I discovered this weekend (after being on hold for an hour) that if your booking is with a TA, your TA has to do it. Our cruise is booked through a TA and I called Celebrity direct and I was able to give my reservation number and it was looked up and upgraded to the premium. That partwent fast, it was being on hold that took a bit!!! Link to comment Share on other sites More sharing options...
hevnsprncs Posted August 16, 2022 #16 Share Posted August 16, 2022 What are they quoting the upgrade price per day to be now? It used to be $11 a day plus 20% gratuities. I'm a select member so would only get a 5% discount, I believe. We are one cruise away from Elite! Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted August 16, 2022 #17 Share Posted August 16, 2022 24 minutes ago, hevnsprncs said: What are they quoting the upgrade price per day to be now? It used to be $11 a day plus 20% gratuities. I'm a select member so would only get a 5% discount, I believe. We are one cruise away from Elite! I think it’s $15 plus 20% gratuities now…that is full price before discount… but as I said above, I’ve been wrong before. Link to comment Share on other sites More sharing options...
Rare Mrs_Tiki Posted August 16, 2022 #18 Share Posted August 16, 2022 Success! After a hold of less than 2 minutes, I was connected with a CC representative who helped me with upgrades to both my beverage package and internet. I am still not able to figure out exactly how they calculated the charges, but ended up being less than I had calculated, so who am I to argue? The costs quoted below are the charges to upgrade one person (with Elite discount of 15% on beverage package and 30% on internet) for a 7-day cruise: Classic to Premium Beverage: $90.72 Basic to Premium Internet (one device): $62.93 And while she mentioned that our cruise had been booked through a TA when reviewing the details, that did not preclude her from completing the transaction for me. I had a hard time finding the right number and was helped by a post here on CC. So I'll pay it forward and share here: 800-760-0654. Good luck! 1 1 Link to comment Share on other sites More sharing options...
MR_T Posted August 18, 2022 #19 Share Posted August 18, 2022 On 8/16/2022 at 4:01 PM, Mrs_Tiki said: Success! After a hold of less than 2 minutes, I was connected with a CC representative who helped me with upgrades to both my beverage package and internet. I am still not able to figure out exactly how they calculated the charges, but ended up being less than I had calculated, so who am I to argue? The costs quoted below are the charges to upgrade one person (with Elite discount of 15% on beverage package and 30% on internet) for a 7-day cruise: Classic to Premium Beverage: $90.72 Basic to Premium Internet (one device): $62.93 I really don’t know how they work these prices out… I called back today after an earlier pointless call and got an even cheaper price 🤷🏼♂️ 🍸😊 Link to comment Share on other sites More sharing options...
Ellesor826 Posted August 18, 2022 #20 Share Posted August 18, 2022 Just upgraded our Classic to Premium and we are Elite My husband received a 10% Elite discount on his upgrade from Classic Alcohol to Premium Alcohol I received a free upgrade from Classic Alcohol to Premium Non-Alcohol 3 Link to comment Share on other sites More sharing options...
darsura Posted August 18, 2022 #21 Share Posted August 18, 2022 I was able to reach the Captain’s Club in about 10 minutes. It took the representative just a few minutes to upgrade the beverage package which was discounted 10% for the upgrade. He said the 15% discount was for purchasing the premium beverage package, not upgrading to it. The upgrade to premium wi-fi took about 20 minutes as the rep was having trouble locating a discounted Elite rate (30%) for an upgrade on one device per person. Finally got the upgrades done. I was glad I had all the rates and information in front of me when I called to be sure my numbers matched his. Link to comment Share on other sites More sharing options...
HskrCrsr Posted August 18, 2022 #22 Share Posted August 18, 2022 14 minutes ago, darsura said: I was able to reach the Captain’s Club in about 10 minutes. It took the representative just a few minutes to upgrade the beverage package which was discounted 10% for the upgrade. He said the 15% discount was for purchasing the premium beverage package, not upgrading to it. The upgrade to premium wi-fi took about 20 minutes as the rep was having trouble locating a discounted Elite rate (30%) for an upgrade on one device per person. Finally got the upgrades done. I was glad I had all the rates and information in front of me when I called to be sure my numbers matched his. He was wrong. The upgrade gets 15% discount for Elite, per their own information: (https://www.celebritycruises.com/captains-club/tiers-and-benefits) 15% off Drink Package or upgrade to Premium pre-cruise Link to comment Share on other sites More sharing options...
Snowey88 Posted August 18, 2022 #23 Share Posted August 18, 2022 I gave up a few months ago trying to reach the CC. I decided to try about 25 minutes ago today and go in after 20 minutes of holding. Yea! Thanks Mrs. Tiki! I had opened the Visa, charged the required amount and did receive the $200 credit. In addition, the CC added the $100 promised to my account for my next trip! I filled out something when I got the credit card statement with the credit indicated for $100 but you have to call CC to get it applied (doesn't tell you that or I did not see it anywhere). THanks! Claudia - Link to comment Share on other sites More sharing options...
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