Captain's Club Spa Discounts - How applied?

[DCPIV]

We were booking some spa appointments via the cruise planner, and we noticed that our CC discounts do not seem to be applied.  They used to be applied right in the cruise planner, but that no longer appears to be the case.  Does anyone know if we need to call to get the discounts or whether the discounts will be refunded once we are on board?

 

It makes little difference to us whether we get a refund once on board or if we need to call to get the discount, but I want to make sure one of the two will happen and whether we need to do anything to make it happen.

 

Cheers!

[Lastdance]

I have gone to Guest Services onboard; I do that for specialty restaurants too.  However, ships may do it a little differently, as I have had the spa do it too.

[DCPIV]

3 minutes ago, Lastdance said:

I have gone to Guest Services onboard; I do that for specialty restaurants too.  However, ships may do it a little differently, as I have had the spa do it too.

 

Thanks.  I assume the refund was in the form of OBC?

[Lastdance]

Just now, DCPIV said:

 

Thanks.  I assume the refund was in the form of OBC?

yes

[CHEZMARYLOU]

We booked ours at the discounted rate for sail away day. I'm not sure if they will apply our CC discount.  Anyone know?