Josie201 Posted November 28, 2022 #1 Share Posted November 28, 2022 I booked our three complimentary specialty dinners on line today. It noted on my screen as confirmed but I didn’t receive any email confirmation. Maybe I will over the next day or so. I also wondered if it would automatically show up in my Navigator app like reservations do on the Celebrity app. The Navigator app for the January 7 cruise is still blank other than the basic itinerary. Link to comment Share on other sites More sharing options...
SDARCH Posted November 28, 2022 #2 Share Posted November 28, 2022 They will show up in the Navigator app...but they will come and go in the weeks before your departure. By the time you board, they will stay. Same for excursions. I have always received an email confirmation...so that is strange, but I wouldn't worry. 1 1 Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted November 29, 2022 #3 Share Posted November 29, 2022 I don’t recall them showing in my navigator app for my recent cruise until I got on the ship but maybe I just didn’t look hard enough. I had an email confirmation issue. For some reason it doesn’t like my email which I consider my primary email but it likes my hotmail. It never did show up. Unfortunately I had to call to get them to email me. 1 Link to comment Share on other sites More sharing options...
onthelido2 Posted November 29, 2022 #4 Share Posted November 29, 2022 We are experiencing the same thing for our specialty dining reservations. The app still shows that we have dining credits to use and I booked reservations weeks ago. I am wondering if I should try to rebook?? Also, we received email confirmation for a shore excursion and after I dropped the confirmation email in a folder it disappeared. Has me worried anyone else experienced any of this?🫤 1 Link to comment Share on other sites More sharing options...
StLouisCruisers Posted November 29, 2022 #5 Share Posted November 29, 2022 My dinner reservations and shore excursions showed up on the itinerary section on my Nav. App. They stuck around too and didn’t come and go like some have said. 1 Link to comment Share on other sites More sharing options...
CurlerRob Posted November 29, 2022 #6 Share Posted November 29, 2022 Our dinners and ShoreEx showed on the app once booked, but I just added an additional dinner a few days ago and all of my dinners and excursions vanished from the app. After a couple of days with nothing showing, I logged out then back in and everything was back and refreshed. You may want to try that. HAL is not a poster child regarding the use of technology. 👿 🍻🥌 2 3 Link to comment Share on other sites More sharing options...
crystalspin Posted November 29, 2022 #7 Share Posted November 29, 2022 Hey my (two) dinner reservations and (two) shore excursions are there in my first upcoming cruise, but I can't figure out how to view the second of our B2B... The dinners and ShoreXes are each one HIA perk and one pre-paid-for. Anyone walk me through seeing my second itinerary? I can "see" my upcoming cruises all the way to 2024, but not the itinerary or any way to add to it. 1 Link to comment Share on other sites More sharing options...
Josie201 Posted November 29, 2022 Author #8 Share Posted November 29, 2022 Just to close off on this. I did a chat with HAL this morning. They gave me a number to call. I called. After 20 minutes waiting for a chat person, 20 minutes waiting on hold, I was told their system was down and to try again later ..... hahahaha. But, I just tried, and everything is showing now in my Navigator app. 1 1 Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted November 29, 2022 #9 Share Posted November 29, 2022 19 minutes ago, Josie201 said: I was told their system was down and to try again later Perhaps that explains why I received a notification on the Navigator App earlier today asking if we were ready for our adventure ashore? The shore excursion was scheduled for September 8th 2022 - yes, nearly 3 months ago. 😭 3 Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted November 29, 2022 #10 Share Posted November 29, 2022 15 hours ago, crystalspin said: Hey my (two) dinner reservations and (two) shore excursions are there in my first upcoming cruise, but I can't figure out how to view the second of our B2B... The dinners and ShoreXes are each one HIA perk and one pre-paid-for. Anyone walk me through seeing my second itinerary? I can "see" my upcoming cruises all the way to 2024, but not the itinerary or any way to add to it. I have done 3 B2B in the last year. While I think the second week was populated in navigator it showed nothing until half way through the day on the second voyage. If there is a way I don't know it. 1 1 Link to comment Share on other sites More sharing options...
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