Rare PTC DAWG Posted December 11, 2022 #51 Share Posted December 11, 2022 WGAS? Link to comment Share on other sites More sharing options...
CaroleSS Posted December 12, 2022 #52 Share Posted December 12, 2022 32 minutes ago, PTC DAWG said: WGAS? Apparently a couple dozen posters and 815 viewers? Link to comment Share on other sites More sharing options...
Rare alyssamma Posted December 12, 2022 #53 Share Posted December 12, 2022 41 minutes ago, mahdnc said: You called a second time? 🙂 Lol, yes because I didn't trust the first answer I got. She said I had premium, but it was after I asked if she could see my upgrade. This time I just asked what type of internet I had. 1 Link to comment Share on other sites More sharing options...
jagoffee Posted December 12, 2022 #54 Share Posted December 12, 2022 (edited) 7 hours ago, loecki1976 said: Please start at your own thingking, as there is clearly confirmed in my booking: Premium Wi-Fi Upgrade Voucher Full Sailing - 7 Days So for me, I got a cheap upgrade and wont accept anything less. If it is a mistake / error fare => easy way to give me complimentary 6 additional days, as confirmed in my booking. Conclusion: 'If it seems too good to be true, it's probably not true.' Yes, or they made a mistake and have to deal with it...🙂 I am sure you realize doing a cut and paste does not make the result of your effort true. “From” might be a clue. Edited December 12, 2022 by jagoffee Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted December 12, 2022 #55 Share Posted December 12, 2022 8 hours ago, loecki1976 said: Please start at your own thingking, as there is clearly confirmed in my booking: Premium Wi-Fi Upgrade Voucher Full Sailing - 7 Days So for me, I got a cheap upgrade and wont accept anything less. If it is a mistake / error fare => easy way to give me complimentary 6 additional days, as confirmed in my booking. Conclusion: 'If it seems too good to be true, it's probably not true.' Yes, or they made a mistake and have to deal with it...🙂 Is that the complete description? Good luck is all I can say. Link to comment Share on other sites More sharing options...
RichYak Posted December 13, 2022 #56 Share Posted December 13, 2022 Thanks to @alyssamma for originally alerting us to the wifi upgrade pricing mistake and confirming with phone reps that the full-sailing upgrade was already reflected in their booking. Congrats to everyone that got in on this prior to X fixing the issue. This will save us over $200 on our 12 day cruise next August. 2 Link to comment Share on other sites More sharing options...
snow bunny Posted December 14, 2022 #57 Share Posted December 14, 2022 I booked the upgrade for one of us on our next sailing. Took a screen shot and the wording when booking said “per package” and we were just charged for $13.62. Today I thought I would see what the pricing was like. Very similar rate (booked in Canadian so slight exchange difference) but the wording now reads per day and is charged for 10 days at the daily rate and would cost $137.00. Much different wording so really hope they allow us our per package deal. snow bunny 1 Link to comment Share on other sites More sharing options...
Wineaux007 Posted December 14, 2022 #58 Share Posted December 14, 2022 53 minutes ago, snow bunny said: I booked the upgrade for one of us on our next sailing. Took a screen shot and the wording when booking said “per package” and we were just charged for $13.62. Today I thought I would see what the pricing was like. Very similar rate (booked in Canadian so slight exchange difference) but the wording now reads per day and is charged for 10 days at the daily rate and would cost $137.00. Much different wording so really hope they allow us our per package deal. snow bunny Same here. Hopefully they will grandfather us who chose "per package" option. I think they are going to have to eat their IT screw up. 1 Link to comment Share on other sites More sharing options...
Rare mahdnc Posted December 14, 2022 #59 Share Posted December 14, 2022 5 minutes ago, Wineaux007 said: Same here. Hopefully they will grandfather us who chose "per package" option. I think they are going to have to eat their IT screw up. They may be very distracted with bigger problems: Link to comment Share on other sites More sharing options...
Wineaux007 Posted December 20, 2022 #60 Share Posted December 20, 2022 On 12/12/2022 at 7:42 PM, RichYak said: Thanks to @alyssamma for originally alerting us to the wifi upgrade pricing mistake and confirming with phone reps that the full-sailing upgrade was already reflected in their booking. Congrats to everyone that got in on this prior to X fixing the issue. This will save us over $200 on our 12 day cruise next August. I called the Captain's Club on a completely different issue, then I asked to check my 3 upcoming bookings. She confirmed that I have the Premium Wifi Upgrade on all my sailings (for $9.99pp). 3 1 Link to comment Share on other sites More sharing options...
RichYak Posted December 20, 2022 #61 Share Posted December 20, 2022 11 minutes ago, Wineaux007 said: I called the Captain's Club on a completely different issue, then I asked to check my 3 upcoming bookings. She confirmed that I have the Premium Wifi Upgrade on all my sailings (for $9.99pp). Great news! Another confirmation data point. Link to comment Share on other sites More sharing options...
jagoffee Posted December 21, 2022 #62 Share Posted December 21, 2022 4 hours ago, Wineaux007 said: I called the Captain's Club on a completely different issue, then I asked to check my 3 upcoming bookings. She confirmed that I have the Premium Wifi Upgrade on all my sailings (for $9.99pp). Are you sure that you are not taking a little liberty with what see confirmed? She actually said for $9.99 per person? Link to comment Share on other sites More sharing options...
retird Posted December 21, 2022 #63 Share Posted December 21, 2022 37 minutes ago, jagoffee said: Are you sure that you are not taking a little liberty with what see confirmed? She actually said for $9.99 per person? Or did she mean $9.99 per person per day. The details of the offer will probably prevail and not the one line up front typo. JMHO Link to comment Share on other sites More sharing options...
Rare BlerkOne Posted December 21, 2022 #64 Share Posted December 21, 2022 On 12/10/2022 at 11:44 AM, jagoffee said: It seems clear to me. The from $9.99 (33% off the regular $15) reflects one day for one person. If you paid $20 for a voucher it would be for two people for one day. Did you receive a voucher (via e mail) after you made the purchase? The cost would be $170 a person for the 17 days. Do you really think Celebrity is offering a discount of 94% off? Why would they do that? Why? In my experience on Reflection, the Premium Internet was a waste of money. Link to comment Share on other sites More sharing options...
RichYak Posted December 21, 2022 #65 Share Posted December 21, 2022 10 hours ago, jagoffee said: Are you sure that you are not taking a little liberty with what see confirmed? She actually said for $9.99 per person? 9 hours ago, retird said: Or did she mean $9.99 per person per day. The details of the offer will probably prevail and not the one line up front typo. JMHO My understanding is that @Wineaux007 confirmed their wifi plan as premium without discussing price. There was a IT mistake that allowed us to upgrade from standard to premium wifi for a flat $9.99 regardless of length of sailing. This has since been corrected. 1 Link to comment Share on other sites More sharing options...
Wineaux007 Posted December 21, 2022 #66 Share Posted December 21, 2022 3 minutes ago, RichYak said: My understanding is that @Wineaux007 confirmed their wifi plan as premium without discussing price. There was a IT mistake that allowed us to upgrade from standard to premium wifi for a flat $9.99 regardless of length of sailing. This has since been corrected. Correct. I never mentioned price when I asked about what packages I had. I was told I had the all inclusive with the premium wifi upgrade. 1 1 Link to comment Share on other sites More sharing options...
retird Posted December 21, 2022 #67 Share Posted December 21, 2022 2 hours ago, Wineaux007 said: Correct. I never mentioned price when I asked about what packages I had. I was told I had the all inclusive with the premium wifi upgrade. So you didnt find out whether your upgrade was $9.99 for complete cruise or $9.99 per day then? Link to comment Share on other sites More sharing options...
jagoffee Posted December 21, 2022 #68 Share Posted December 21, 2022 18 hours ago, Wineaux007 said: I called the Captain's Club on a completely different issue, then I asked to check my 3 upcoming bookings. She confirmed that I have the Premium Wifi Upgrade on all my sailings (for $9.99pp). 3 hours ago, Wineaux007 said: Correct. I never mentioned price when I asked about what packages I had. I was told I had the all inclusive with the premium wifi upgrade. Thank you for the clarification. it will be interested when the first of you that believe you purchase a package for the whole cruise in spite of the statement of per day per person. You just might win the argument. Hopefully someone will come back and report, then others will be more confident. i would have thought if Celebrity thinks you have a valid argument (in spite of the some of the terms) that they would have cancelled your voucher and issued a refund on the original form of payment. Anyone that that just paid $9.99 for a voucher currently on a cruise or has one scheduled soon? Convincing some people on CC will not have any impact on what actually happens. Best of luck to all of you. Link to comment Share on other sites More sharing options...
RichYak Posted December 21, 2022 #69 Share Posted December 21, 2022 1 hour ago, retird said: So you didnt find out whether your upgrade was $9.99 for complete cruise or $9.99 per day then? There was no need to inquire about the price. It's already been paid for and the wifi is already showing as upgraded to premium by customer service. Two weeks ago, the website was selling the full cruise upgrade package for only $9.99. 1 Link to comment Share on other sites More sharing options...
RichYak Posted December 21, 2022 #70 Share Posted December 21, 2022 25 minutes ago, jagoffee said: Anyone that that just paid $9.99 for a voucher currently on a cruise or has one scheduled soon? Someone posted in this or another similar thread that they are sailing on 12/24 and will report back. Then you'll have the proof you're looking for. Personally, I've already seen enough that I'm convinced. And in a land of skeptics, I could be king. 2 Link to comment Share on other sites More sharing options...
Rare NutsAboutGolf Posted December 21, 2022 #71 Share Posted December 21, 2022 4 minutes ago, RichYak said: There was no need to inquire about the price. It's already been paid for and the wifi is already showing as upgraded to premium by customer service. Two weeks ago, the website was selling the full cruise upgrade package for only $9.99. This. I purchased it for all my cruises but realized I should have purchased two per cruise 1 Link to comment Share on other sites More sharing options...
Wineaux007 Posted December 21, 2022 #72 Share Posted December 21, 2022 (edited) 3 hours ago, retird said: So you didnt find out whether your upgrade was $9.99 for complete cruise or $9.99 per day then? I was just told I had the Premium Upgraded Wifi. I can only assume that it is for the entire cruise. When I purchased and went to check out, it didn't ask me which day or how many days I wanted. They goofed up, and when you go back into the cruise planner, they fixed their error. They're just going to have to eat it. Now, when I go into the cruise planner and select the 9.99 upgrade, and I go to check out, it charged me for the full 11 days, $109.89. Before, I was only charged 9.99 for each person - 19.98 for the both of us. Edited December 21, 2022 by Wineaux007 2 Link to comment Share on other sites More sharing options...
Rare NutsAboutGolf Posted December 21, 2022 #73 Share Posted December 21, 2022 12 minutes ago, Wineaux007 said: I was just told I had the Premium Upgraded Wifi. I can only assume that it is for the entire cruise. When I purchased and went to check out, it didn't ask me which day or how many days I wanted. They goofed up, and when you go back into the cruise planner, they fixed their error. They're just going to have to eat it. Now, when I go into the cruise planner and select the 9.99 upgrade, and I go to check out, it charged me for the full 11 days, $109.89. Before, I was only charged 9.99 for each person - 19.98 for the both of us. 100% agree. If you purchased the non-cyber money premium internet you simply login when on board and you automatically have premium; no action required to convert from basic to premium 1 Link to comment Share on other sites More sharing options...
jagoffee Posted December 21, 2022 #74 Share Posted December 21, 2022 3 hours ago, NutsAboutGolf said: 100% agree. If you purchased the non-cyber money premium internet you simply login when on board and you automatically have premium; no action required to convert from basic to premium That doesn’t sound like a voucher to me. I thought it said you had to go to the Internet Cafe to use this particular voucher. Link to comment Share on other sites More sharing options...
Rare NutsAboutGolf Posted December 22, 2022 #75 Share Posted December 22, 2022 (edited) 22 minutes ago, jagoffee said: That doesn’t sound like a voucher to me. I thought it said you had to go to the Internet Cafe to use this particular voucher. You're right, however this is X, wouldn't shock me if that's wrong and once on board you simply get premium once you're signed on since the call center claims folks have premium Edited December 22, 2022 by NutsAboutGolf Link to comment Share on other sites More sharing options...
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