chamima Posted March 28, 2023 #226 Share Posted March 28, 2023 (edited) 58 minutes ago, jameslee said: I tried calling today at8002426374 to buy $1000 obc and rep told me make sure you have someone in mind otherwise it is non refundable is this true? Or are all purchasable obc refundable at end of cruise? it's so sad that the people who answer the phones at Celebrity are so misinformed. Try the famous HUCA (Hang up call again) Any OBC that you outright purchase is refundable. I am not telling you something I heard - I am speaking from recent experience. Because of this offer we purchased OBC. Once on the cruise I went to the casino to see about getting chips with that money and was told I'd be charged 5% so we waited until the last full day of the cruise and went to Guest Services and got the money out in cash. FWIW - We also had non refundable OBC from booking this cruise while onboard a different cruise - we made sure to spend that money (upgraded the drink package, Sushi on 5, etc.) Once again - this is from recent personal experience - not hearsay! EDIT: Just to make sure - you are buying OBC for a cruise you already have booked -correct? Not just random money for the future. * Edited March 28, 2023 by chamima 1 Link to comment Share on other sites More sharing options...
jameslee Posted March 28, 2023 #227 Share Posted March 28, 2023 Just now, chamima said: it's so sad that the people who answer the phones at Celebrity are so misinformed. Try the famous HUCA (Hang up call again) Any OBC that you outright purchase is refundable. I am not telling you something I heard - I am speaking from recent experience. Because of this offer we purchased OBC. Once on the cruise I went to the casino to see about getting chips with that money and was told I'd be charged 5% so we waited until the last day of the cruise and went to Guest Services and got the money out in cash. FWIW - We also had non refundable OBC from booking this cruise while onboard a different cruise - we made sure to spend that money (upgraded the drink package, Sushi on 5, etc.) Once again - this is from recent personal experience - not hearsay! Thanks for the info I will probably just purchase it with any rep then. I plan to just buy $1000 onboard credit and provide my amex card over the phone Link to comment Share on other sites More sharing options...
jameslee Posted March 28, 2023 #228 Share Posted March 28, 2023 Correct i am buying onboard credit for my upcoming cruise that will sail in April, Celebrity Solstice for 4 days from los angeles to vancouver. 1 Link to comment Share on other sites More sharing options...
chamima Posted March 28, 2023 #229 Share Posted March 28, 2023 1 minute ago, jameslee said: Correct i am buying onboard credit for my upcoming cruise that will sail in April, Celebrity Solstice for 4 days from los angeles to vancouver. Enjoy! I took the cash, brought it home, put it in the checking account and paid the Amex bill. And now we have some miles towards airfare for the next trip. 1 Link to comment Share on other sites More sharing options...
TheMiz Posted March 28, 2023 #230 Share Posted March 28, 2023 4 hours ago, jameslee said: Thanks for the info I will probably just purchase it with any rep then. I plan to just buy $1000 onboard credit and provide my amex card over the phone You are cutting it close. Link to comment Share on other sites More sharing options...
jameslee Posted March 29, 2023 #231 Share Posted March 29, 2023 Thanks I just called and made 1000 obc purchase but didn’t get Amex trigger offer email yet I hope I still get credit Link to comment Share on other sites More sharing options...
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