Loyalty email
Does nayone ever get a reply to emails they send to the loyalty email address? I called to have some Circle points corrected before the Feb 1 decoupling from Celebrity - was told to email them. at loyalty@azamara.com......and 2 weeks later no response yet. What gives? Does anybody even read these emails??
Also, how is it that there has not been any updates on how the loyalty program tiers/benefits will work going forward? They have had MONTHS to figure this out after saying what a great
RC/Celebrity changed the point system at the end of 2013 or early 2014, previously you received points based on cruise length and cabin grade. From memory it was 1 point for the cruise an extra point if it was 12 nights or more and 1 point for Concierge and above. Looking back we received 3 points for 14 nights in Aqua class and the same for 12 nights in a CC suite, while 4 nights in Aqua gave us 2 points as did 7 nights in a suite in the Galapagos. I seem to remember it didn’t seem to require m
