Use extreme caution when redeeming Carnival gift cards

Let me preface by stating that I have been booking my own cruises for 20 years. This is my first time using a TA and my first Carnival cruise. I am putting my experience on here to help others avoid the pitfalls which I fell into. I purchased over $6,000 worth of gift cards on AARP to help pay for my Carnival cruises. I used a TA to book the cruises but purchased all the extras myself on the Carnival manage your booking site. I had 2 b2b cruises to Norway and Baltic. I had to canc

I sympathize with you in trying to get anyone at Carnival to respond. It took me over 4 months to get credit for an excursion that they cancelled due to bad weather. Finally, after many e-mails, then trying to reach a live person and untold stress, they finally agreed to give me an onboard credit. The only reason I will be sailing on CCL again is because they are holding $225 hostage by not issuing a refund but making me book another cruise. They really should be ashamed to conduct business