2XPCV Posted April 7, 2023 #1 Share Posted April 7, 2023 Hi everyone! We just got off of an amazing 11-night cruise, and wanted to give some more directed compliments to a few crew members who went above and beyond for us. Unfortunately, we didn't know about the Attention to Detail cards that I'm reading about here as I've been looking for how to send such a letter or email so that the specific crew members and/or their supervisors will receive them. Does anyone have any suggestions on how one should go about this now that the cruise has ended? Thank you!! Link to comment Share on other sites More sharing options...
rodndonna Posted April 7, 2023 #2 Share Posted April 7, 2023 1 minute ago, 2XPCV said: Hi everyone! We just got off of an amazing 11-night cruise, and wanted to give some more directed compliments to a few crew members who went above and beyond for us. Unfortunately, we didn't know about the Attention to Detail cards that I'm reading about here as I've been looking for how to send such a letter or email so that the specific crew members and/or their supervisors will receive them. Does anyone have any suggestions on how one should go about this now that the cruise has ended? Thank you!! Does Celebrity not email out surveys after a cruise? Link to comment Share on other sites More sharing options...
2XPCV Posted April 7, 2023 Author #3 Share Posted April 7, 2023 Thanks for the response! They do provide a survey, and I was planning to use that initially - but they only provided a small space to list any additional general comments and names of crew members. I'm hoping to provide some more specific and detailed feedback! 1 Link to comment Share on other sites More sharing options...
Bo1953 Posted April 7, 2023 #4 Share Posted April 7, 2023 Post Cruise Questions or Comments: cec@celebrity.com bon voyage 1 Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted April 7, 2023 #5 Share Posted April 7, 2023 55 minutes ago, Bo1953 said: Post Cruise Questions or Comments: cec@celebrity.com bon voyage Bo- Is that the Customer Engagement Center? - never seen that e-mail before. Link to comment Share on other sites More sharing options...
Bo1953 Posted April 7, 2023 #6 Share Posted April 7, 2023 8 minutes ago, Jim_Iain said: Bo- Is that the Customer Engagement Center? - never seen that e-mail before. JI I believe so, it is directly from X's website... bon voyage Link to comment Share on other sites More sharing options...
2XPCV Posted April 7, 2023 Author #7 Share Posted April 7, 2023 Thank you Bo! Somehow I completely missed that......! 1 Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted April 7, 2023 #8 Share Posted April 7, 2023 3 hours ago, 2XPCV said: Hi everyone! We just got off of an amazing 11-night cruise, and wanted to give some more directed compliments to a few crew members who went above and beyond for us. Unfortunately, we didn't know about the Attention to Detail cards that I'm reading about here as I've been looking for how to send such a letter or email so that the specific crew members and/or their supervisors will receive them. Does anyone have any suggestions on how one should go about this now that the cruise has ended? Thank you!! Should this ever happen again just ask the Guest relations Desk for paper and hand in your comments while on the ship to be sure that the proper supervisors see them. Link to comment Share on other sites More sharing options...
jelayne Posted April 7, 2023 #9 Share Posted April 7, 2023 There were cards delivered to our cabin mid way through our cruises, don’t remember if they were titled Attention to Detail but they served the purpose. Link to comment Share on other sites More sharing options...
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