snaefell Posted April 28, 2023 #1 Share Posted April 28, 2023 I have been trying to sign in to My Cruise account for a few days now & keep getting a message that it is down for maintenance,we have a couple of weeks to play with but it is tough on anyone departing sooner with business to sort!😦😦 Link to comment Share on other sites More sharing options...
Leomins Posted April 28, 2023 #2 Share Posted April 28, 2023 I can get into mine to look at my booked cruise. Have you tried a different browser or using your phone? Link to comment Share on other sites More sharing options...
zap99 Posted April 28, 2023 #3 Share Posted April 28, 2023 17 minutes ago, snaefell said: I have been trying to sign in to My Cruise account for a few days now & keep getting a message that it is down for maintenance,we have a couple of weeks to play with but it is tough on anyone departing sooner with business to sort!😦😦 Just got into mine OK. Link to comment Share on other sites More sharing options...
yorkshirephil Posted April 28, 2023 #4 Share Posted April 28, 2023 26 minutes ago, snaefell said: I have been trying to sign in to My Cruise account for a few days now & keep getting a message that it is down for maintenance,we have a couple of weeks to play with but it is tough on anyone departing sooner with business to sort!😦😦 I was getting a message saying the same thing on my Cunard login when using my Chromebook, I tried again on my old computer using Firefox and it was fine. Link to comment Share on other sites More sharing options...
CarlaMarie Posted April 28, 2023 #5 Share Posted April 28, 2023 My parents can access theirs and they sail next Friday. Like others have suggested have you tried a different browser or device? Link to comment Share on other sites More sharing options...
Rare Megabear2 Posted April 28, 2023 #6 Share Posted April 28, 2023 I can get into my bookings but no luggage tags, can book excursions, can't see restaurants as just spinning round and round and if I try to book a June 2025 cruise it tells me I can book from 8.30am on 27 April - that's been for 24 hours now! I'm also unable to get into my August Britannia booking at all and for good measure have the same issue with Cunard! Happy days. Link to comment Share on other sites More sharing options...
tring Posted April 28, 2023 #7 Share Posted April 28, 2023 (edited) I got into the my cruises account for our June cruise yesterday, (or possibly late afternoon on Wednesday) to look at excursions and other details. It was all working fine. That was on our windows desktop. We use Chrome. Barbara Edited April 28, 2023 by tring Link to comment Share on other sites More sharing options...
zap99 Posted April 28, 2023 #8 Share Posted April 28, 2023 6 minutes ago, tring said: I got into the my cruises account for our June cruise yesterday, (or possibly late afternoon on Wednesday) to look at excursions and other details. It was all working fine. That was on our windows desktop. We use Chrome. Barbara I use chrome normally ,did this morning on P&O. I switched to Firefox for CC when it started playing up on chrome. Browsers do seem to make a difference. 1 Link to comment Share on other sites More sharing options...
tring Posted April 28, 2023 #9 Share Posted April 28, 2023 3 minutes ago, zap99 said: I use chrome normally ,did this morning on P&O. I switched to Firefox for CC when it started playing up on chrome. Browsers do seem to make a difference. Chrome normally works absolutely fine for me with both CC and P&O will try again in half an hour if I get the chance before we go out. Using phone now, which does have issues with CC at times. Do not use that to log into bookings though. 1 Link to comment Share on other sites More sharing options...
Rare david63 Posted April 28, 2023 #10 Share Posted April 28, 2023 Try clearing your browser's cache and cookies. 2 1 Link to comment Share on other sites More sharing options...
tring Posted April 28, 2023 #11 Share Posted April 28, 2023 1 hour ago, zap99 said: I use chrome normally ,did this morning on P&O. I switched to Firefox for CC when it started playing up on chrome. Browsers do seem to make a difference. Just popped the desktop on (using Chrome) and all working fine for me, both for CC and the P&O login for my cruises. I tinkered with the booking system for a late summer 2025 cruise as well and that also worked fine. As you say though, can vary. I always like to give feedback if possible when someone is having trouble as I have benefited previously with advice from forums. 2 Link to comment Share on other sites More sharing options...
snaefell Posted April 28, 2023 Author #12 Share Posted April 28, 2023 Thanks guys,still not working on my tablet but just tried my desktop using Chrome & got on just fine,new technology is wonderful! 3 Link to comment Share on other sites More sharing options...
WestonOne Posted June 5, 2023 #13 Share Posted June 5, 2023 (edited) Curiously, the 'Entertainment' tab for my upcoming cruises on Arcadia is completely blank. The rest of the website seems to be correct. This suggests a coding error on the Entertainments tab, rather than that Arcadia is planned to have no entertainment at all. Edited June 5, 2023 by WestonOne Link to comment Share on other sites More sharing options...
purplesea Posted June 5, 2023 #14 Share Posted June 5, 2023 26 minutes ago, WestonOne said: Curiously, the 'Entertainment' tab for my upcoming cruises on Arcadia is completely blank. The rest of the website seems to be correct. This suggests a coding error on the Entertainments tab, rather than that Arcadia is planned to have no entertainment at all. It seems it's across the board as it is the same for both of my cruises, booked for September (Britannia) and Janurary (Azura), so I don't need to worry yet! Hope they get it sorted for you soon. Link to comment Share on other sites More sharing options...
WestonOne Posted June 5, 2023 #15 Share Posted June 5, 2023 It is only an issue because in a few days we are supposed to start booking theatre seats on that page, which will be tricky if it is not there. Otherwise, I am not too bothered whether they sort it or not. Link to comment Share on other sites More sharing options...
True Devonian Posted June 5, 2023 #16 Share Posted June 5, 2023 Booking entertainment is not required on Arcadia hence the entertainment tab being blank. On the bigger ships where booking is required this will become available two weeks before departure. Link to comment Share on other sites More sharing options...
WestonOne Posted June 5, 2023 #17 Share Posted June 5, 2023 Thanks. I hoped that was the case, but I am am getting a banner saying book theatre seats from 7th June for my trip. Having said that, I do not think the P+O web site is well designed, so that it would be asking me to book unnecessarily would not surprise me at all. Link to comment Share on other sites More sharing options...
True Devonian Posted June 5, 2023 #18 Share Posted June 5, 2023 3 minutes ago, WestonOne said: Thanks. I hoped that was the case, but I am am getting a banner saying book theatre seats from 7th June for my trip. Having said that, I do not think the P+O web site is well designed, so that it would be asking me to book unnecessarily would not surprise me at all. We also had that banner but it disappeared around the two week mark before our cruise. Link to comment Share on other sites More sharing options...
Rare SarahHben Posted June 5, 2023 #19 Share Posted June 5, 2023 3 hours ago, WestonOne said: Curiously, the 'Entertainment' tab for my upcoming cruises on Arcadia is completely blank. The rest of the website seems to be correct. This suggests a coding error on the Entertainments tab, rather than that Arcadia is planned to have no entertainment at all. The Entertainment tab for our August Ventura cruise has been blank for a few days. It is back today, but it no longer has the banner saying we can book entertainment from a specific date, so I assume no advance booking is available now. Link to comment Share on other sites More sharing options...
WestonOne Posted June 5, 2023 #20 Share Posted June 5, 2023 The entertainments page is now back up for my cruise, and it confirms there is no booking for Arcadia (or at least, it implies it.) Link to comment Share on other sites More sharing options...
lindyloo22 Posted June 6, 2023 #21 Share Posted June 6, 2023 Can’t log in on iPad just gives me a page of rubbish, logging in on pc seems to be ok. Link to comment Share on other sites More sharing options...
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