yellowhat Posted July 5, 2023 #1 Share Posted July 5, 2023 Is there something sacred about X bookings ? I wanted X to flip mybooķing to my small time (non threatening)TA. The sweet gal X customer service contacted her manager who said NO. Stay tuned..counting out business days..I was 3 days out of their law of 30 days...Yup.. 36 hours Yes sent email to executive.this afternoon,,..stay tuned! Thank you CC critics 2 Link to comment Share on other sites More sharing options...
39august Posted July 5, 2023 #2 Share Posted July 5, 2023 You were past of their deadline. Why should you get an exception? 18 3 Link to comment Share on other sites More sharing options...
RTShaker Posted July 5, 2023 #3 Share Posted July 5, 2023 I don't understand the problem. The transfer window was made clear, and you clearly knew the deadline but chose to wait. They should change the requirement due to your timing? 8 2 Link to comment Share on other sites More sharing options...
Rare garyl62 Posted July 5, 2023 #4 Share Posted July 5, 2023 Sorry, they state 30 days so that is the cutoff. BTY, three days is 72 hours... yup... not 36 4 5 Link to comment Share on other sites More sharing options...
jwlane Posted July 6, 2023 #5 Share Posted July 6, 2023 19 minutes ago, yellowhat said: stay tuned! Did you miss the deadline so you could test the system? 4 Link to comment Share on other sites More sharing options...
mayleeman Posted July 6, 2023 #6 Share Posted July 6, 2023 (edited) There are lots of deadlines that don't seem rational to anyone asking for an exception. Taxes have penalties if late ..why can't they just let it go? Tuitions need to be paid on time, but it wouldn't kill anybody to accept it late, would it? Oh, that prescription expired? Can't it be renewed anyway? Exception to rules cause chaos, I tell you, CHAOS!!! Give them a day (or 36 hrs) and they'll want a week! The universe's very foundations will crumble, and the sun will soon fall out of its orbit around the earth! No, no, a thousand times NO! For another perspective, conside Ralph Waldo Emerson's famous quote: "A foolish consistency is the hobgoblin of little minds." Good luck anyway! Edited July 6, 2023 by mayleeman 1 2 2 Link to comment Share on other sites More sharing options...
russianmom Posted July 6, 2023 #7 Share Posted July 6, 2023 Why should you be granted an exception? What about 4 days late, 6 days late? 30 days is the rule... not 31 or 33 or 35.... 4 Link to comment Share on other sites More sharing options...
Bo1953 Posted July 6, 2023 #8 Share Posted July 6, 2023 (edited) 52 minutes ago, yellowhat said: Is there something sacred about X bookings ? I wanted X to flip mybooķing to my small time (non threatening)TA. The sweet gal X customer service contacted her manager who said NO. Stay tuned..counting out business days..I was 3 days out of their law of 30 days...Yup.. 36 hours Yes sent email to executive.this afternoon,,..stay tuned! Thank you CC critics Well, a very good option for you is to cancel the original booking and re-book with your "small time (non threatening) TA. I Am sure your TA would be more than happy to help you do that... Trauma healed, but not the drama, I guess... bon voyage Edited July 6, 2023 by Bo1953 5 6 Link to comment Share on other sites More sharing options...
mayleeman Posted July 6, 2023 #9 Share Posted July 6, 2023 55 minutes ago, yellowhat said: Is there something sacred about X bookings ? I have to say I am surprised at the number of responses that pretty much upbraid the OP for his desire to set the transfer deadline aside. This is the same forum that is nonstop attacking Celeb for its utter disregard toward its pasengers in the Japan overbookings, the Beyond cancellations, the many cutbacks or changes in dining, and now the decision to toss the no smoking rule aside by creating a vaping exception. All oftl those situations involved Celeb changing its policies or promises without sufficient notice. Thinking it might just be fair for a guy asking for a small thing to be accommodated. What upsets y'all about that? No one responding here ever asked anything of Celeb? 2 3 Link to comment Share on other sites More sharing options...
Bo1953 Posted July 6, 2023 #10 Share Posted July 6, 2023 5 minutes ago, mayleeman said: I have to say I am surprised at the number of responses that pretty much upbraid the OP for his desire to set the transfer deadline aside. This is the same forum that is nonstop attacking Celeb for its utter disregard toward its pasengers in the Japan overbookings, the Beyond cancellations, the many cutbacks or changes in dining, and now the decision to toss the no smoking rule aside by creating a vaping exception. All oftl those situations involved Celeb changing its policies or promises without sufficient notice. Thinking it might just be fair for a guy asking for a small thing to be accommodated. What upsets y'all about that? No one responding here ever asked anything of Celeb? Totally different situation all together... bon voyage 6 1 Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted July 6, 2023 #11 Share Posted July 6, 2023 50 minutes ago, Bo1953 said: Well, a very good option for you is to cancel the original booking and re-book with your "small time (non threatening) TA. I Am sure your TA would be more than happy to help you do that... Trauma healed, but not the drama, I guess... bon voyage But if they booked a cruise with a nonrefundable deposit, wouldn’t they lose it if they canceled and rebooked it with their TA? Link to comment Share on other sites More sharing options...
jelayne Posted July 6, 2023 #12 Share Posted July 6, 2023 Wonder why they didn’t book with their TA at the start. If it is a OBC board booking it could have been handled then. 2 2 Link to comment Share on other sites More sharing options...
ChucktownSteve Posted July 6, 2023 #13 Share Posted July 6, 2023 1 hour ago, mayleeman said: All oftl those situations involved Celeb changing its policies or promises without sufficient notice. Thinking it might just be fair for a guy asking for a small thing to be accommodated. What upsets y'all about that? No one responding here ever asked anything of Celeb? You ever heard of the Golden Rule? He who has the Gold, RULES. In this case it's XX, the double cross company. 1 2 Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted July 6, 2023 #14 Share Posted July 6, 2023 2 hours ago, yellowhat said: Is there something sacred about X bookings ? I wanted X to flip mybooķing to my small time (non threatening)TA. The sweet gal X customer service contacted her manager who said NO. Stay tuned..counting out business days..I was 3 days out of their law of 30 days...Yup.. 36 hours Yes sent email to executive.this afternoon,,..stay tuned! Thank you CC critics Not sure why you would expect to be able to do this after the deadline. Could you elaborate please 1 1 Link to comment Share on other sites More sharing options...
jagoffee Posted July 6, 2023 #15 Share Posted July 6, 2023 Does not seem weird to me. Although I would not be surprised if a TA that does a lot of business with Celebrity could come of with a solution that would benefit the OP. Link to comment Share on other sites More sharing options...
Rare mahdnc Posted July 6, 2023 #16 Share Posted July 6, 2023 3 hours ago, yellowhat said: Is there something sacred about X bookings ? I wanted X to flip mybooķing to my small time (non threatening)TA. The sweet gal X customer service contacted her manager who said NO. Stay tuned..counting out business days..I was 3 days out of their law of 30 days...Yup.. 36 hours Yes sent email to executive.this afternoon,,..stay tuned! Thank you CC critics Executives are hip deep in vaping emails with no letup in sight. 1 Link to comment Share on other sites More sharing options...
Bo1953 Posted July 6, 2023 #17 Share Posted July 6, 2023 2 hours ago, Ken the cruiser said: But if they booked a cruise with a nonrefundable deposit, wouldn’t they lose it if they canceled and rebooked it with their TA? Max $200 and there are ways, possibly, around that... bon voyage Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted July 6, 2023 #18 Share Posted July 6, 2023 5 minutes ago, Bo1953 said: Max $200 and there are ways, possibly, around that... bon voyage I believe that’s no long the case if the NRD booking was made after 3/2/2023. Non-Refundable Deposit Bookings (“NRDB”): To qualify for the lowest available cruise fare, guest must choose a non-refundable deposit. All deposit payments for NRDB made after 03/02/23 are non-refundable from the time of booking. NRDB are applicable to groups at prevailing rates. Not applicable to incentive, contract, or charter groups. Nonrefundable deposit offers are applicable to sailings within final payment, however full deposit is due at time of booking. 1 Link to comment Share on other sites More sharing options...
allinwonderland Posted July 6, 2023 #19 Share Posted July 6, 2023 I had this issue recently where I didn't realize Celebrity had such a short window in which you could transfer to a TA (other lines will let you do it whenever). However, the thing that really irks me is that after I transferred my deposit from an Equinox 2023 cruise (that I could no longer go on) to a Beyond 2024 cruise - duly paying the transfer fee, of course - they considered that to be the same booking number and would not let me transfer the Beyond cruise to my TA. Which is absurd IMO. How is it the same booking number? It's a completely different ship and date. Link to comment Share on other sites More sharing options...
Rare mahdnc Posted July 6, 2023 #20 Share Posted July 6, 2023 (edited) 8 minutes ago, allinwonderland said: I had this issue recently where I didn't realize Celebrity had such a short window in which you could transfer to a TA (other lines will let you do it whenever). However, the thing that really irks me is that after I transferred my deposit from an Equinox 2023 cruise (that I could no longer go on) to a Beyond 2024 cruise - duly paying the transfer fee, of course - they considered that to be the same booking number and would not let me transfer the Beyond cruise to my TA. Which is absurd IMO. How is it the same booking number? It's a completely different ship and date. When you transfer the deposit from an old cruise to a new one, the booking number stays the same. This is a useful tactic when you book a cruise on board to get the bonus OBC and you want to cancel it and book a different cruise and keep the bonus OBC (the bonus OBC is attached to the original booking number). When you cancel the old cruise (with the deposit refunded back to you) and you book another cruise and put down a deposit, a new booking number is generated. If you transfer a deposit from an old cruise to a new one, you might be able to request a new booking number. Edited July 6, 2023 by mahdnc 1 Link to comment Share on other sites More sharing options...
Suzi66 Posted July 6, 2023 #21 Share Posted July 6, 2023 I had this issue last year. I booked the cruises as we had been told to get the rooms we wanted to book rather than do a hold as I had done previously and I immediately filled out a form to transfer to our TA which she submitted and Celebrity ignored. Our TA kept contacting them and asking when she was getting the booking so she could add my name to it as it wouldn't let me put my name on the second leg of the S2S. Hubby laughed and said that he hadn't yet decided if he was taking me and Celebrity knew this. After over 3 months Celebrity got back to our TA and told her she couldn't have them. I had to refill in forms and we sent in a paper trail showing their incompetance and within 48 hours the cruises were finally back with our TA. The main reason we wanted her to have them is because she currently has FCC from 2 cruises that Celebrity cancelled on us last year that we want to use as payment for them. Link to comment Share on other sites More sharing options...
mpk Posted July 6, 2023 #22 Share Posted July 6, 2023 1 hour ago, allinwonderland said: I had this issue recently where I didn't realize Celebrity had such a short window in which you could transfer to a TA (other lines will let you do it whenever). I'm a junior cruiser compared to most here, but every line that I've done transfers on has a window. NCL's window, for example, is only 14 days! 😀 1 1 Link to comment Share on other sites More sharing options...
upwarduk Posted July 6, 2023 #23 Share Posted July 6, 2023 5 hours ago, Ken the cruiser said: But if they booked a cruise with a nonrefundable deposit, wouldn’t they lose it if they canceled and rebooked it with their TA? We would loose our deposit in UK, so wouldn’t be an option for me. Link to comment Share on other sites More sharing options...
the penguins Posted July 6, 2023 #24 Share Posted July 6, 2023 13 minutes ago, upwarduk said: We would loose our deposit in UK, so wouldn’t be an option for me. As Bo pointed out you would only loose the deposit you paid which, when you book onboard, is only $200 so it might make sense - you would have to do the maths (math). Also as you are Elite you get a free change so X might (just might) let you cancel and rebook the same cruise in a different cabin which you would immediately transfer to your agent. As different X employees interpret the rules differently it's worth a phone call to see. 1 Link to comment Share on other sites More sharing options...
emmas gran Posted July 6, 2023 #25 Share Posted July 6, 2023 3 hours ago, the penguins said: As Bo pointed out you would only loose the deposit you paid which, when you book onboard, is only $200 so it might make sense - you would have to do the maths (math). Also as you are Elite you get a free change so X might (just might) let you cancel and rebook the same cruise in a different cabin which you would immediately transfer to your agent. As different X employees interpret the rules differently it's worth a phone call to see. The OP has phoned and been told No so has written to Executive office Link to comment Share on other sites More sharing options...
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