sunonfire Posted November 30, 2023 #26 Share Posted November 30, 2023 Will the stock onboard credit show on the account before the cruise? Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted November 30, 2023 #27 Share Posted November 30, 2023 12 minutes ago, sunonfire said: Will the stock onboard credit show on the account before the cruise? Yes, it shows up in the cruise planner quite quickly. Link to comment Share on other sites More sharing options...
Wineaux007 Posted November 30, 2023 Author #28 Share Posted November 30, 2023 12 minutes ago, sunonfire said: Will the stock onboard credit show on the account before the cruise? Yes, it will show up in the Cruise Planner, so you can use it pre-cruise on excursions, etc. Link to comment Share on other sites More sharing options...
lovesthebeach2 Posted November 30, 2023 #29 Share Posted November 30, 2023 On 10/15/2023 at 5:58 PM, firefly333 said: I have 3 cruises booked in 2025. I think 2 of them I already got obc applied. The 4 day utopia was added later and doesnt have it yet for feb 2025. Doesnt matter how far out you can apply now for obc. I haven’t seen this thread in a long time, so I apologize if this has been answered somewhere…we’re also on Utopia in Feb 2025 and although I usually apply for the OBC as soon as I book, I didn’t yet for this cruise. Have you been able to get the OBC for Utopia? Link to comment Share on other sites More sharing options...
cyntil8ing Posted November 30, 2023 #30 Share Posted November 30, 2023 (edited) Assuming the shareholder benefit program is similar to Carnival's, it is in place for one year at a time, reviewed and renewed each year when the annual shareholder report is published. This would explain the dates being updated annually, even if the program remains the same. Though unlike Carnival, it's based on booking date, not cruise date. Their benefits currently apply to all cruises sailing up to July 31, 2024. I must wait for the 2023 annual report publication to apply for credit for my August 2024 cruise. For my upcoming Celebrity cruise, I applied for the credit on Sunday evening and got a confirmation showing the credit yesterday. The updated amount does show in my cruise planner. Edited November 30, 2023 by cyntil8ing Link to comment Share on other sites More sharing options...
sunonfire Posted November 30, 2023 #31 Share Posted November 30, 2023 32 minutes ago, Wineaux007 said: Yes, it will show up in the Cruise Planner, so you can use it pre-cruise on excursions, etc. Second question will onboard credit from travel agent show there also? I’m missing $50 from travel agent. That is also the same amount of my stock credit. Thanks. Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted November 30, 2023 #32 Share Posted November 30, 2023 26 minutes ago, sunonfire said: Second question will onboard credit from travel agent show there also? I’m missing $50 from travel agent. That is also the same amount of my stock credit. Thanks. No that usually shows up on Day 2 of the cruise. At least with my TA that’s how it has been. Link to comment Share on other sites More sharing options...
sunonfire Posted November 30, 2023 #33 Share Posted November 30, 2023 38 minutes ago, Tree_skier said: No that usually shows up on Day 2 of the cruise. At least with my TA that’s how it has been. Thanks. That’s what I thought but I wasn’t sure. Link to comment Share on other sites More sharing options...
nelblu Posted November 30, 2023 #34 Share Posted November 30, 2023 2 hours ago, sunonfire said: Will the stock onboard credit show on the account before the cruise? Once you get approval that the documentation is in order. Link to comment Share on other sites More sharing options...
Rare little britain Posted November 30, 2023 #35 Share Posted November 30, 2023 1 hour ago, cyntil8ing said: Assuming the shareholder benefit program is similar to Carnival's, it is in place for one year at a time, reviewed and renewed each year when the annual shareholder report is published. This would explain the dates being updated annually, even if the program remains the same. Though unlike Carnival, it's based on booking date, not cruise date. Their benefits currently apply to all cruises sailing up to July 31, 2024. I must wait for the 2023 annual report publication to apply for credit for my August 2024 cruise. Incorrect. I already have my shareholder OBC for my sailings in March and April 2025 Link to comment Share on other sites More sharing options...
nelblu Posted November 30, 2023 #36 Share Posted November 30, 2023 5 minutes ago, little britain said: Incorrect. I already have my shareholder OBC for my sailings in March and April 2025 Same here, I've gotten my shareholder benefit for Explorer 11 days sailing on January 5, 2025. Link to comment Share on other sites More sharing options...
molly361 Posted November 30, 2023 #37 Share Posted November 30, 2023 1 hour ago, lovesthebeach2 said: I haven’t seen this thread in a long time, so I apologize if this has been answered somewhere…we’re also on Utopia in Feb 2025 and although I usually apply for the OBC as soon as I book, I didn’t yet for this cruise. Have you been able to get the OBC for Utopia? Yes 1 Link to comment Share on other sites More sharing options...
cyntil8ing Posted November 30, 2023 #38 Share Posted November 30, 2023 18 minutes ago, little britain said: Incorrect. I already have my shareholder OBC for my sailings in March and April 2025 12 minutes ago, nelblu said: Same here, I've gotten my shareholder benefit for Explorer 11 days sailing on January 5, 2025. 1 hour ago, cyntil8ing said: Though unlike Carnival, it's based on booking date, not cruise date. Their benefits currently apply to all cruises sailing up to July 31, 2024. I must wait for the 2023 annual report publication to apply for credit for my August 2024 cruise. Congratulations. Your 2025 cruises aren't on Carnival. I was commenting on the differences in the programs. Link to comment Share on other sites More sharing options...
Tlbecker1 Posted November 30, 2023 #39 Share Posted November 30, 2023 2 hours ago, lovesthebeach2 said: I haven’t seen this thread in a long time, so I apologize if this has been answered somewhere…we’re also on Utopia in Feb 2025 and although I usually apply for the OBC as soon as I book, I didn’t yet for this cruise. Have you been able to get the OBC for Utopia? We were able to get our shareholder applied for the Utopia for January 2025, no problems at all. It wasn’t on the form, so I just submitted an email. 1 Link to comment Share on other sites More sharing options...
Rare little britain Posted November 30, 2023 #40 Share Posted November 30, 2023 44 minutes ago, cyntil8ing said: Congratulations. Your 2025 cruises aren't on Carnival. I was commenting on the differences in the programs. You said “Assuming the shareholder benefit program is similar to Carnival's, it is in place for one year at a time, reviewed and renewed each year when the annual shareholder report is published.”… we are simply advising it is not. Link to comment Share on other sites More sharing options...
karena1 Posted November 30, 2023 #41 Share Posted November 30, 2023 On 8/16/2023 at 9:49 AM, Wineaux007 said: I know this may be hard to read, but I can't figure out how to blow it up. Bottom line from what I am reading changes made for bookings made after 1 June 2023. Onboard credit may not be used for onboard service charges or pre-purchased activities. I suppose this means that shareholder OBC can no longer be used for gratuities, and you can no longer use it for purchases in the cruise planner such as internet, drink packages, excursions, and the like. I just used my SH credit to buy the bev pkg for Oct 2024. It was in my cruise planner. No issues using it at all. 1 Link to comment Share on other sites More sharing options...
Ken at the beach Posted November 30, 2023 #42 Share Posted November 30, 2023 4 hours ago, lovesthebeach2 said: I haven’t seen this thread in a long time, so I apologize if this has been answered somewhere…we’re also on Utopia in Feb 2025 and although I usually apply for the OBC as soon as I book, I didn’t yet for this cruise. Have you been able to get the OBC for Utopia? Yes, the ship is not listed in the drop down menu so I selected Adventure but put in the reservation number for Utopia and her sail date. approved 2 days later and OBC is in my planner 1 1 Link to comment Share on other sites More sharing options...
Ken at the beach Posted November 30, 2023 #43 Share Posted November 30, 2023 4 hours ago, sunonfire said: Second question will onboard credit from travel agent show there also? I’m missing $50 from travel agent. That is also the same amount of my stock credit. Thanks. If it is OBC that your TA is gifting you it will not show up until Day 2 on board. Link to comment Share on other sites More sharing options...
lovesthebeach2 Posted November 30, 2023 #44 Share Posted November 30, 2023 7 minutes ago, Ourusualbeach said: Yes, the ship is not listed in the drop down menu so I selected Adventure but put in the reservation number for Utopia and her sail date. approved 2 days later and OBC is in my planner Thanks Ken….ill do it tomorrow 1 Link to comment Share on other sites More sharing options...
firefly333 Posted December 1, 2023 #45 Share Posted December 1, 2023 12 hours ago, lovesthebeach2 said: I haven’t seen this thread in a long time, so I apologize if this has been answered somewhere…we’re also on Utopia in Feb 2025 and although I usually apply for the OBC as soon as I book, I didn’t yet for this cruise. Have you been able to get the OBC for Utopia? I havent yet applied for utopia. I have applied for the week before, bella2 on wonder, then we booked utopia. Onboard harmony so cant do anything right now. But I do have obc for wonder. The week before. Link to comment Share on other sites More sharing options...
lovesthebeach2 Posted December 1, 2023 #46 Share Posted December 1, 2023 5 hours ago, firefly333 said: I havent yet applied for utopia. I have applied for the week before, bella2 on wonder, then we booked utopia. Onboard harmony so cant do anything right now. But I do have obc for wonder. The week before. I also have it for Bella 2 on Wonder, but not Utopia since it was still greyed out in the app Link to comment Share on other sites More sharing options...
cruiseboy89130 Posted December 1, 2023 #47 Share Posted December 1, 2023 Hi, what kind of proof do you send? I'm hesitant to send my whole stock portfolio.... Link to comment Share on other sites More sharing options...
Ken at the beach Posted December 1, 2023 #48 Share Posted December 1, 2023 36 minutes ago, cruiseboy89130 said: Hi, what kind of proof do you send? I'm hesitant to send my whole stock portfolio.... Use one of the editing tools and black everything out that is not relevant. I use snip it. 1 1 Link to comment Share on other sites More sharing options...
Coralc Posted December 2, 2023 #49 Share Posted December 2, 2023 2 hours ago, Ourusualbeach said: Use one of the editing tools and black everything out that is not relevant. I use snip it. @Biker19 suggested using the eraser tool in "MS Paint", and it works really well. ☺️ Link to comment Share on other sites More sharing options...
Seville2Cabo Posted December 2, 2023 #50 Share Posted December 2, 2023 I sent a request in yesterday am. I usually get an automated response very quickly, but I have not received anything. I know they say not to resend, but may have to resend if I don't hear anything by mid next week. This is the first time I've had any issues. I always send an email request. Link to comment Share on other sites More sharing options...
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