My husband and I booked a private tour from Reykjavik with Tourism Iceland through Trip Advisor.  Unfortunately, we could not make port in Reykjavik because of bad weather.  Our captain reported this to us at 4 PM the day before we were to arrive in port.  I immediately called both Tourism Iceland and Viator to report our problem and request a refund.  They refused because I called after the 24 cancellation window had expired.  Of course, we had no power over the port cancellation, but this made