kimkencruzers Posted September 19, 2023 #1 Share Posted September 19, 2023 Hello everyone, I booked a triple sea view cabin 5 months ago on the Scarlet Lady with an actual cabin number. It's for the October 4th sailing out of MIA. I just got an email this morning with "it's official, you are booked" and now I have a GTY? There is also a weird $0.75 credit. Anyone have experience with this? Should I call to see what's up, or secretly hope they will bump us to a Sea Terrace? Thanks! Link to comment Share on other sites More sharing options...
Rare CruisingWalter Posted September 19, 2023 #2 Share Posted September 19, 2023 Do you still have a cabin number? VV sends out a lot of unnecessary confirmations sometimes at random and other times if you made any sort of a purchase. Such as a Shore Thing. But if it did truly switch from an assigned cabin to now saying GTY on your booking, get with your travel advisor and have them correct it. You should still have the original booking confirmations with the cabin number. 1 Link to comment Share on other sites More sharing options...
kimkencruzers Posted September 19, 2023 Author #3 Share Posted September 19, 2023 Thanks. I made no changes and my cabin number has now actually changed to a guarantee. Link to comment Share on other sites More sharing options...
Rare CruisingWalter Posted September 19, 2023 #4 Share Posted September 19, 2023 13 minutes ago, kimkencruzers said: Thanks. I made no changes and my cabin number has now actually changed to a guarantee. Definitely contact your TA, they will be able to get that straightened out. At the very least you're due a refund because the Lock It In rates are lower than the standard rates. 1 Link to comment Share on other sites More sharing options...
Rare cantgetin Posted September 19, 2023 #5 Share Posted September 19, 2023 What is a triple sea view cabin? I will confirm that VV sends out many stupid, irrelevant emails that used to scare me. I would get things saying I had made changes to my reservation when I had done nothing. My "first mate" was always able to see that nothing had changed in her documentation . As Walter said above, contact your agent immediately so they can figure out what is happening and fix it. 1 Link to comment Share on other sites More sharing options...
raphael360 Posted September 19, 2023 #6 Share Posted September 19, 2023 1 hour ago, kimkencruzers said: Thanks. I made no changes and my cabin number has now actually changed to a guarantee. I would be very concerned about this and also very unhappy. Definitely give them a call. Link to comment Share on other sites More sharing options...
kimkencruzers Posted September 19, 2023 Author #7 Share Posted September 19, 2023 I called them and they basically said that all Sea View cabins were moved to GTY and they are working on inventory. I told them I was not happy with that answer because I was already satisfied with the cabin I was assigned for the last 3 months. They just said "sorry" and I should have an assignment by sailing time and he would note the previous cabin number and that I was happy with that. Not a great first impression I must say. 3 Link to comment Share on other sites More sharing options...
AlyssaJames Posted September 19, 2023 #8 Share Posted September 19, 2023 This is for a sailing in just a few weeks’ time? This seems odd and not something that should have been affected by the recent shakeups (as far as I know). Link to comment Share on other sites More sharing options...
kimkencruzers Posted September 19, 2023 Author #9 Share Posted September 19, 2023 Yes. 15 days away. 1 Link to comment Share on other sites More sharing options...
warmwinds Posted September 19, 2023 #10 Share Posted September 19, 2023 Wow, if you need a triple you need a triple, no negotiation. Yes I'm inundated with e-mails, the weirdest being post-cruise surveys. I filled out one, then got another, filled out that one (since I had forgotten some stuff), and now have a 3rd. Link to comment Share on other sites More sharing options...
raphael360 Posted September 19, 2023 #11 Share Posted September 19, 2023 1 hour ago, kimkencruzers said: Not a great first impression I must say. There is no way you can be happy about this situation. Keep us updated please. Link to comment Share on other sites More sharing options...
_tacocat_ Posted September 19, 2023 #12 Share Posted September 19, 2023 8 hours ago, kimkencruzers said: There is also a weird $0.75 credit. i'm on this voyage too and i got a random re-confirmation with the same cabin but $1.50 credit... no clue what's up with that. Link to comment Share on other sites More sharing options...
kimkencruzers Posted September 19, 2023 Author #13 Share Posted September 19, 2023 1 minute ago, _tacocat_ said: I'm on this voyage too and i got a random re-confirmation with the same cabin but $1.50 credit... no clue what's up with that. I looked closer and it wasn't a credit but that I owed the $0.75. The person on the phoned said not to worry about it. Link to comment Share on other sites More sharing options...
kimkencruzers Posted September 27, 2023 Author #14 Share Posted September 27, 2023 To all that was wondering, it may have all worked out for the best. We are now assigned a balcony in the app and online, which is great. I don't know if I believe it because online still says "sea view" and I never got a confirmation email. I plan to just go with the flow and hopefully be pleasantly surprised with the balcony, or happy with a sea view if it changes again. One week to go. Thank you! 3 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now