Hi everyone,   I’ll preface this by saying I’m asking for my parents, so I don’t have all of the details/information.   My parents purchased a package through princess promotions in November. This included cruise credit, air credit, hotel credit, hotel discounts, free hotel nights, and on board credit. The salesperson who sold them the package booked the cruise for them, which sails in 21 days. Since purchasing this package, my parents have been locked out of princess promoti