dog Posted January 25 #1 Share Posted January 25 Re: Jude Salvatierra Princess Cruises. I received an email with my Booking number asking me for details for my refund request. This is the cruise I am going on February 18-25/24. I did not cancel or ask for a refund. What is going on? My app & personalizer have me confirmed. I did not click on any links or reply. 1 Link to comment Share on other sites More sharing options...
Rare KKB Posted January 25 #2 Share Posted January 25 Call Princess or use the Chat feature on their website. Link to comment Share on other sites More sharing options...
Reina del Mar Posted January 25 #3 Share Posted January 25 Do not reply! Call the Princess Customer Service line. Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted January 25 #4 Share Posted January 25 Call them ASAP 1 Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted January 25 #5 Share Posted January 25 Smells very fishy! 🐟🐠🐡 1 Link to comment Share on other sites More sharing options...
racj846 Posted January 25 #6 Share Posted January 25 Sounds like a scam. Email probably not from Princess. Refunds when due are processed to the original form of payment. Princess knows how you paid so they do not need to ask for that info. Link to comment Share on other sites More sharing options...
dog Posted January 25 Author #7 Share Posted January 25 (edited) I forwarded it to customerrelations@princesscruises.com Post if anyone else gets this. it does not look like an official page, mentions HAL & Australia Edited January 25 by dog 2 Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted January 25 #8 Share Posted January 25 11 minutes ago, dog said: Re: Jude Salvatierra Princess Cruises. I received an email with my Booking number asking me for details for my refund request. This is the cruise I am going on February 18-25/24. I did not cancel or ask for a refund. What is going on? My app & personalizer have me confirmed. I did not click on any links or reply. What was the "source" email address? That will likely give you a strong hint! 1 Link to comment Share on other sites More sharing options...
dog Posted January 25 Author #9 Share Posted January 25 Just WHO is giving out my booking number? 1 Link to comment Share on other sites More sharing options...
dog Posted January 25 Author #10 Share Posted January 25 2 minutes ago, Rick&Jeannie said: What was the "source" email address? That will likely give you a strong hint! salvatierra@princesscruises.com Link to comment Share on other sites More sharing options...
dog Posted January 25 Author #11 Share Posted January 25 14 minutes ago, Reina del Mar said: Do not reply! Call the Princess Customer Service line. I know this. Never do and I do not have a PVP. 2 Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted January 25 #12 Share Posted January 25 1 minute ago, dog said: salvatierra@princesscruises.com Hmmm, well...that's no real help, is it! I was hoping it would be some nutty address from gmail or such. Link to comment Share on other sites More sharing options...
dog Posted January 25 Author #13 Share Posted January 25 2 minutes ago, Rick&Jeannie said: Hmmm, well...that's no real help, is it! I was hoping it would be some nutty address from gmail or such. It has (Contractor) after name Jude Salvatierra Link to comment Share on other sites More sharing options...
Rare HBCcruiser Posted January 25 #14 Share Posted January 25 Just now, dog said: It has (Contractor) after name Jude Salvatierra Really weird. Keep us posted! 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted January 25 #15 Share Posted January 25 25 minutes ago, dog said: Re: Jude Salvatierra Princess Cruises. I received an email with my Booking number asking me for details for my refund request. This is the cruise I am going on February 18-25/24. I did not cancel or ask for a refund. What is going on? My app & personalizer have me confirmed. I did not click on any links or reply. Is this on the Sun, Feb 18th? 1 Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted January 25 #16 Share Posted January 25 Probably some new way that Princess has sold our info and these people have access to all of our cruise history info...I wish they wouldn't allow use of the Princess email address domain! 1 Link to comment Share on other sites More sharing options...
dog Posted January 25 Author #17 Share Posted January 25 2 minutes ago, PacnGoNow said: Is this on the Sun, Feb 18th? Regal- Feb 18/24-3 weeks Link to comment Share on other sites More sharing options...
dog Posted January 25 Author #18 Share Posted January 25 1 minute ago, Rick&Jeannie said: Probably some new way that Princess has sold our info and these people have access to all of our cruise history info...I wish they wouldn't allow use of the Princess email address domain! Well, google that name and this thread comes up, so others will be alerted to this scam. the only info in email of mine is my booking number and my email. Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted January 25 #19 Share Posted January 25 Just now, dog said: Well, google that name and this thread comes up, so others will be alerted to this scam. the only info in email of mine is my booking number and my email. Yes...but rest assured that if they have your booking number they *probably* have everything in the database. Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted January 25 #20 Share Posted January 25 5 minutes ago, dog said: Regal- Feb 18/24-3 weeks Strange Link to comment Share on other sites More sharing options...
dog Posted January 25 Author #21 Share Posted January 25 1 minute ago, Rick&Jeannie said: Yes...but rest assured that if they have your booking number they *probably* have everything in the database. I keep looking to see if my booking is still there. Link to comment Share on other sites More sharing options...
dog Posted January 25 Author #22 Share Posted January 25 2 minutes ago, Rick&Jeannie said: Yes...but rest assured that if they have your booking number they *probably* have everything in the database. So, I do not take phone calls from Princess ie: promotions or CVP. I’m not getting any other weird emails from anyone else. please post if anyone else does. Link to comment Share on other sites More sharing options...
Rare DHP1 Posted January 25 #23 Share Posted January 25 I google the name and come up with nothing. Your correct is saying how did they get my booking number. Link to comment Share on other sites More sharing options...
Rare Host CJSKIDS Posted January 25 #24 Share Posted January 25 I have an aol account that I use for junk purposes. I just sent an email to the email address you provided and it got bounced back already with the error that 'recipient address rejected. User unknown.' 2 2 Link to comment Share on other sites More sharing options...
Rare DHP1 Posted January 25 #25 Share Posted January 25 1 minute ago, Host CJSKIDS said: I have an aol account that I use for junk purposes. I just sent an email to the email address you provided and it got bounced back already with the error that 'recipient address rejected. User unknown.' That’s good to know however, how did he/she get @dog booking number? Link to comment Share on other sites More sharing options...
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