STIguy Posted May 2 #1 Share Posted May 2 30+ minutes to not get a beer I ordered via delivery service. The bar service away from the actual bar has been awful. The bar tenders that I have greased are great, everywhere else has been a FAIL. 3 Link to comment Share on other sites More sharing options...
Fortunate 2 travel Posted May 2 #2 Share Posted May 2 15 minutes ago, STIguy said: 30+ minutes to not get a beer I ordered via delivery service. The bar service away from the actual bar has been awful. The bar tenders that I have greased are great, everywhere else has been a FAIL. We tried to order drinks twice on the Regal last summer. It didn’t work either time. We had a premier package. Everything else on the Regal was wonderful, we had a great cruise. Link to comment Share on other sites More sharing options...
TRLD Posted May 2 #3 Share Posted May 2 1 hour ago, STIguy said: 30+ minutes to not get a beer I ordered via delivery service. The bar service away from the actual bar has been awful. The bar tenders that I have greased are great, everywhere else has been a FAIL. Maybe you should try greasing the medallion 7 Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted May 2 #4 Share Posted May 2 To get a drink with the medallion the order goes to a bar, then it is prepared, next a server is called, then they bring it to you. 30 minutes, while silly, is actually not bad. Personally except in very unusual circumstances I would go to a bar - 4 minutes or less - get my drinks and go to wherever to enjoy. 6 1 Link to comment Share on other sites More sharing options...
smwg Posted May 2 #5 Share Posted May 2 Maybe they couldn't find you. That happened to me once in the buffet area. Lots of people to look through. I finally went to the area where the table cleaners put the dirty dishes and asked someone there. Sure enough, they had my drink and were still looking for me. Link to comment Share on other sites More sharing options...
memoak Posted May 2 #6 Share Posted May 2 It is the app not the medallion. We just go to a bar so much easier and faster 1 Link to comment Share on other sites More sharing options...
DCThunder Posted May 2 #7 Share Posted May 2 14 minutes ago, memoak said: It is the app not the medallion. We just go to a bar so much easier and faster The gods help those who help themselves... Link to comment Share on other sites More sharing options...
TRLD Posted May 2 #8 Share Posted May 2 56 minutes ago, Arizona Wildcat said: To get a drink with the medallion the order goes to a bar, then it is prepared, next a server is called, then they bring it to you. 30 minutes, while silly, is actually not bad. Personally except in very unusual circumstances I would go to a bar - 4 minutes or less - get my drinks and go to wherever to enjoy. On my last cruise you would quite often find one bartender at each bar doing only medallion orders while the other handled walk up and waiter orders. Wait time was often much longer then 4 minutes. 1 Link to comment Share on other sites More sharing options...
Gail & Dan Posted May 2 #9 Share Posted May 2 2 hours ago, STIguy said: 30+ minutes to not get a beer I ordered via delivery service. The bar service away from the actual bar has been awful. The bar tenders that I have greased are great, everywhere else has been a FAIL. what ship ? Sounds like a staffing Problem Not a Medallion Problem ! 1 Link to comment Share on other sites More sharing options...
dreaminofcruisin Posted May 2 #10 Share Posted May 2 2 hours ago, smwg said: Maybe they couldn't find you. That happened to me once in the buffet area. Lots of people to look through. I finally went to the area where the table cleaners put the dirty dishes and asked someone there. Sure enough, they had my drink and were still looking for me. With the old version of the app, someone mentioned there was a way in the app that lighted up when they were trying to deliver it. I don't know if that is still true. Maybe watch for a server looking lost, turn on your flashlight on your cell phone and wave it in the air?..... 🤪 1 Link to comment Share on other sites More sharing options...
Bgwest Posted May 2 #11 Share Posted May 2 It happens. Link to comment Share on other sites More sharing options...
TheMichael Posted May 2 #12 Share Posted May 2 The title of this thread needs to be changed to "APP Fail." The Medallion is used when you're ordering yourself at the bar. That is, unless they have updated medallions that work like Star Trek TNG communicators, which would be so cool... 2 Link to comment Share on other sites More sharing options...
Gail & Dan Posted May 3 #13 Share Posted May 3 How did the app fail ? The order went threw the server showed but can’t find you that’s the apps fault Link to comment Share on other sites More sharing options...
Gail & Dan Posted May 3 #14 Share Posted May 3 (edited) 2 hours ago, TheMichael said: That is, unless they have updated medallions that work like Star Trek TNG communicators, which would be so cool... That’s probably not that far away , we will all have a chip or communicator and yea it would be so cool Edited May 3 by Gail & Dan Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now