BuckeyeMark Posted June 13 #301 Share Posted June 13 On 6/7/2024 at 6:42 PM, RichYak said: [Norway] is on my short list as well. We love Alaska, have been three times, and will go again next year. I just got back from Norway, and I have to say ... it's even more impressive than Alaska. It doesn't have the wildlife, but it absolutely cannot be topped for the most incredible and out-of-this-world scenery. 2 Link to comment Share on other sites More sharing options...
cruisebeachgirl703 Posted June 13 #302 Share Posted June 13 1 hour ago, BuckeyeMark said: The last night of our recent Norway cruise the cruise director spent 10 minutes pleading for a ten. He went on and On and ON AND ON AND ON about it. It was ridiculous. And what's the point of sending surveys if you let employees "rig" the results? How much more effective would a survey be that said, "We hope your experience with us was a 9 or 10 and you will cruise with us again soon, BUT CAN YOU PLEASE SHARE ONE OR TWO WAYS WE COULD IMPROVE?" Now that would show a commitment to being the best! The survey process is disappointing. If you are honest and rate something as an 8 or 9 and not a 10 then this is considered negative. An 8 or 9 would be close to perfect. Excellent. Nothing is perfect. Reporting a 10 seems disingenuous. I hope that we are not pleaded upon incessantly by crew for a 10 as this will 1) be a distraction to our vacation and 2) we will end up not completing the survey due to this. Celebrity needs to get it better. 2 Link to comment Share on other sites More sharing options...
Rare broberts Posted June 13 #303 Share Posted June 13 I suspect staff remuneration must depend a great deal on survey results. 😒 Link to comment Share on other sites More sharing options...
Rare C-Dragons Posted June 13 #304 Share Posted June 13 1 hour ago, broberts said: I suspect staff remuneration must depend a great deal on survey results. 😒 That and promotions. Link to comment Share on other sites More sharing options...
Rare RK-NC Posted June 13 #305 Share Posted June 13 6 hours ago, BuckeyeMark said: The last night of our recent Norway cruise the cruise director spent 10 minutes pleading for a ten. He went on and On and ON AND ON AND ON about it. It was ridiculous. This has been so interesting to read about the survey pleading. We were on Beyond in April and were bracing ourselves on the last 2 nights but never heard it from anyone. We had a big problem (creaking and banging stateroom) but that kind of begging would have actually been worse to us than the noisy cabin issue. Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted June 14 Author #306 Share Posted June 14 15 hours ago, RK-NC said: This has been so interesting to read about the survey pleading. We were on Beyond in April and were bracing ourselves on the last 2 nights but never heard it from anyone. We had a big problem (creaking and banging stateroom) but that kind of begging would have actually been worse to us than the noisy cabin issue. In my experience as a retired principal, there was district leadership (Celebrity corporate) and there was local school leadership (individual ships). If something came down from the district that was required (like a survey) it was up to individual schools to create and execute a plan to fulfill the edict from the district. It wasn’t uncommon for 100 principals to have 100 different methods for achieving the same thing. It all came down to leadership. The same has to be true here. Different ships, different leadership styles. My guess is pleading for 10’s is acceptable on some ships, like Edge and not acceptable on others, like Beyond. 3 Link to comment Share on other sites More sharing options...
Rare RK-NC Posted June 14 #307 Share Posted June 14 @Georgia_Peaches I agree, the captain of the ship (or the school) makes all the difference. 1 Link to comment Share on other sites More sharing options...
Rare Stem to Stern Posted August 9 #308 Share Posted August 9 On 6/1/2024 at 11:31 PM, jelayne said: The price discrepancies are annoying, but on the bright side it looks like Montaudon is back❗️, or that is an old menu. None on the Edge for the TP in April. Is Montaudon a good choice? If so I will seek it out on Beyond next month. I am usually not a big bubbles sipper. But if it is good then maybe I would enjoy it. It is currently on a Limited Time Special at Total Wine for $40.99. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now