Rare horseymike Posted June 21 #1 Share Posted June 21 Received an email from X this am advertising savings on drink packages , wifi , ect...... Signed into my account to see the prices for my upcoming cruise and nothing but a constant X appearing and disappearing . 1 Link to comment Share on other sites More sharing options...
Mike981 Posted June 21 #2 Share Posted June 21 Same, like most cruise lines they just don't care enough to spend the necessary $$$. I like this note that popped up: "Hang tight, lots of guests are sailing through our site. Don't pick up the phone just yet, we'll load all the fun stuff soon." 1 Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted June 21 #3 Share Posted June 21 Try turning your device on and off. Try deleting your cookies and emptying your cache. Link to comment Share on other sites More sharing options...
debgreg Posted June 21 #4 Share Posted June 21 23 minutes ago, horseymike said: Received an email from X this am advertising savings on drink packages , wifi , ect...... Signed into my account to see the prices for my upcoming cruise and nothing but a constant X appearing and disappearing . On my sailing ( July Ascent) there is a 40% discount on DP, I have just upgraded from classic to premium for £8.52 per day ( U.K.) but I had to call because it didn’t work on the website 1 Link to comment Share on other sites More sharing options...
Rare horseymike Posted June 21 Author #5 Share Posted June 21 36 minutes ago, debgreg said: On my sailing ( July Ascent) there is a 40% discount on DP, I have just upgraded from classic to premium for £8.52 per day ( U.K.) but I had to call because it didn’t work on the website Cheers mate. 🍻 Thanks 1 Link to comment Share on other sites More sharing options...
Rare Stem to Stern Posted June 21 #6 Share Posted June 21 (edited) Removed cookies and logged back in. Evidently various issues persist…. ”We can’t find the page you are looking for either.” At least they are being transparent about said issues.😂 Edited June 21 by Stem to Stern 1 Link to comment Share on other sites More sharing options...
dreamer321 Posted June 21 #7 Share Posted June 21 I'm having the same issues. Good thing I wasn't planning to purchase anything at this time. 1 Link to comment Share on other sites More sharing options...
Mike981 Posted June 21 #8 Share Posted June 21 I read on another thread that a person called Celebrity and the rep didn't even know about this new sale. Promote the sale with emails and didn't let forward facing employees know. Promote the sale and are not prepared on your website. Crazy... 1 1 Link to comment Share on other sites More sharing options...
cruzfiend Posted June 21 #9 Share Posted June 21 I can't get into drink packages, only excursions. 1 Link to comment Share on other sites More sharing options...
ncgolferette Posted June 21 #10 Share Posted June 21 They reduced solo fares Link to comment Share on other sites More sharing options...
JUST TRIPPIN' Posted June 21 #11 Share Posted June 21 Currently, the app will not allow me to purchase or simply book any dinners. Also, since our cruise had a port change, our daily excursion line up is out of whack. It is displaying multiple sea days on the same days as port days. Link to comment Share on other sites More sharing options...
Rare NMTraveller Posted June 21 #12 Share Posted June 21 It would not be the first or last time 🤣 Let’s hear it for outsourced IT.🤪 3 Link to comment Share on other sites More sharing options...
cruzfiend Posted June 22 #13 Share Posted June 22 NMTRAVELLER - Let's hear it for DEI employees 1 Link to comment Share on other sites More sharing options...
gordylad Posted June 23 #14 Share Posted June 23 for such a large organisation the website plays up every too often...right now I am searching the UK site and the prices defaults to $ and not £'s Link to comment Share on other sites More sharing options...
publicpersona Posted June 23 #15 Share Posted June 23 In prep for a cruise, I researched and booked complex international travel (on other sites) in a total of about 20 minutes. Then I went to the Celebrity site and tried to book a simple shore excursion. Three hours later, still no joy. The usual "We are putting the finishing touches on your cruise", to showing random available excursions. Then showing some as available but then in checkout saying "one or more was not available" and this happened despite choosing half dozen different available ones. Of course, forcing me to login again and again and again. But my favorite was when I finally got something to stick in the cart and going through payment, I got an error message saying "Your shopping cart has rolled away." I'm not making this up. 1 Link to comment Share on other sites More sharing options...
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