Stolen Hubcaps

[petro772]

As a business owner and with all due respect to the OP, I would ask him "How do you know the hubcaps were stolen on my premises?" which, incidentally, is just exactly what the judge will ask in small claims court after he asks you "Can you prove the hubcaps were even ever stolen ?".

Since the lot owner doesn't know you and the judge doesn't know you or the lot owner, judges must rely on OBJECTIVE information to make a determination. For lack of evidence, neither the lot owner could or the judge will know whether or not your hubcaps were actually stolen, let alone who's responsible. A good lawyer (yeah, I know :D) will tell you this before taking your money (and save you a lot of embarrassment in the courtroom).

 

Gee, that was a lot of due respect. ;)

[kingfish78734]

As a business owner and with all due respect to the OP, I would ask him "How do you know the hubcaps were stolen on my premises?" which, incidentally, is just exactly what the judge will ask in small claims court after he asks you "Can you prove the hubcaps were even ever stolen ?".

Since the lot owner doesn't know you and the judge doesn't know you or the lot owner, judges must rely on OBJECTIVE information to make a determination. For lack of evidence, neither the lot owner could or the judge will know whether or not your hubcaps were actually stolen, let alone who's responsible. A good lawyer (yeah, I know :D) will tell you this before taking your money (and save you a lot of embarrassment in the courtroom).

 

Well, without any thoughts of anything remotely like this happening, I had decided that on our previous cruise I hadn't taken nearly enough pictures. So, for this trip, I determined that I would take many more, just to recall moments of the trip. We also had 2 other couples who were first time cruisers, going on this trip at our repeated urging and cajoling. I took pictures of us loading up the cars, driving to Galveston, the approach, etc. I just happened to take pictures of us unloading the cars AND a group picture leaning against MY car in the lot before the EZCruise shuttle picked us up. After returning from the cruise, and after speaking to the owner, I took a plethora of pictures (rivaling the 27 aerial photos in "Alice's Restaurant"). I took a picture of my car (sans hubcaps) from several angles, pictures of the EZCruise sign both with and without my car in the background, pictures of the employees with whom I had spoken....ad nauseum. I think I have a pretty substantial argument, especially with no less than 5 other people who know that my car had hubcaps when we arrived on Monday and did NOT have hubcaps when we returned on Saturday.

[kingfish78734]

Gee, that was a lot of due respect. ;)

 

LOL.

 

BTW, glrounds, what business do you own? I'm just asking because you might, just MIGHT, mind you, (I'm not accusing, or anything:) ) not be the type of person I would care to give my business to.

[ladycaveat]

Thanks.

 

As I've stated before, the money here is not my real issue. Not that I wouldn't take it, but I dumped more than double that in the casino on Ecstacy and had a great time while doing it. My main reason for being so incensed is that this business owner was so incredibly rude and nasty regarding this whole thing. What I would really like to see is the judge smack her pee pee in open court and tell her that she has a responsibility to her customers and the beautiful City of Galveston to treat people honestly and fairly.

 

BTW, I spoke to one of the employees who volunteered to me that on Sundays all of the cruisers vehicles they get from the Conquest and the Rhapsody are parked in Lot 1, which holds 200. On Mondays, they park all of the Ecstacy cruisers vehicles in Lot 2, which holds 100. This means that EZCruise is taking in roughly $13,500 a week. Was it too much for me to expect at least something? I mean, she didn't even offer so much as my $35 back (which would have at least shown an effort on her part). She said, verbatim, "That's what insurance is for" and she didn't say it in a NICE way either...her tone was dripping with smarminess. (The employee whose cell phone I was using to talk to her apologized profusely and couldn't BELIEVE her attitude! That's why I am determined (and BOY AM I DETERMINED) to try to keep any of my known and unknown fellow cruising friends out there from patronizing this business, because there are, I have to believe, other businesses out there offering the same service and actually DELIVERING on their promise and THOSE are the ones that warrant our patronage. (okay, I'm off my soapbox now:) .....whew!...the air is thin up there lol)

 

I've been reading this post from the beginning and have found it to be very amusing. For someone who doesn't care about the "money" but only wants an apology . . . why not just put in a letter what you have written on here to the owner of the parking lot? If indeed you want to be compensated for your hubcaps, take the parking lot to small claims court. As an attorney . . . abeit a criminal defense attorney, I honestly doubt any judge is going to "smack her in her pee pee in open court." In fact . . . I haven't a clue that that even means.

[kingfish78734]

I've been reading this post from the beginning and have found it to be very amusing. For someone who doesn't care about the "money" but only wants an apology . . . why not just put in a letter what you have written on here to the owner of the parking lot? If indeed you want to be compensated for your hubcaps, take the parking lot to small claims court. As an attorney . . . abeit a criminal defense attorney, I honestly doubt any judge is going to "smack her in her pee pee in open court." In fact . . . I haven't a clue that that even means.

 

With all due respect, your post, at least to me, is nonsensical. If you haven't a clue about what it means then how on earth can you doubt that a judge would do it?

 

As a criminal defense attorney, I am surprised that you would make a statement regarding something about which you proclaim you "haven't a clue". Very, very poor workmanship, counselor. Hmmm. (shaking my head with disappointment)

[glrounds]

LOL.

 

BTW, glrounds, what business do you own? I'm just asking because you might, just MIGHT, mind you, (I'm not accusing, or anything:) ) not be the type of person I would care to give my business to.

 

Why can't you stick to presenting your position objectively without resorting to ad hominem attacks? Out of ammo? Why didn't you give the lot owner PROOF that your hubcaps were stolen on his premises for openers. I know, you don't have any such proof ! ! The lot owner doesn't know you from Adam what did you realistically expect him/her to do ? What would you do if you owned a business and a total stranger came to you and claimed that something was stolen while they were using your services and they want $400 ? How naive can you be ? :confused:

My business is totally unrelated and has nothing to do with this thread. I have no intention of getting into a pi$$ing contest with you, I was only offering you some input into the way the lot owner and the small claims judge will be thinking. And, incidentally, if you're still buying a set of hubcaps for $400 instead of a set of rims for $4,000, you couldn't afford the services my company provides anyway. :D

[kingfish78734]

Why can't you stick to presenting your position objectively without resorting to ad hominem attacks? Out of ammo? Why didn't you give the lot owner PROOF that your hubcaps were stolen on his premises for openers. I know, you don't have any such proof ! ! The lot owner doesn't know you from Adam what did you realistically expect him/her to do ? What would you do if you owned a business and a total stranger came to you and claimed that something was stolen while they were using your services and they want $400 ? How naive can you be ? :confused:

My business is totally unrelated and has nothing to do with this thread. I have no intention of getting into a pi$$ing contest with you, I was only offering you some input into the way the lot owner and the small claims judge will be thinking. But, if you're still buying a set of hubcaps for $400 instead of a set of rims for $4,000, you couldn't afford the services my company provides anyway. :D

 

1) WHOA!!!! Settle down there, tiger. Such hostility, such venom. I only asked a question. "Methinks thou dost protest too much."

 

2)To answer YOUR question though, I would, if I doubted the validity of the claim, say "I'm very sorry, but since I don't know you personally, I hope you understand that I have to ask for proof that you had hubcaps when you parked your car here". What I got was "that's what your insurance is for". You see, glrounds, she apparently didn't question my integrity, she simply ignored her own legal responsibility under Texas State Property Code and dismissed me as a valued customer.

 

3) To make a statement about my ability to afford whatever you peddle is asinine given that you don't know me or my net worth. Just the sort of myopic, insensitive, know it all and don't care attitude towards the customer that puts food on the table attitude that I am raging against.

 

4) I don't wish to, nor did I intend to, engage in any kind of battle with you. (Although, based on your pedantic responses, I think my flat coated retriever could trouce you soundly.... but that's just my opinion).

 

To reiterate: For God's sake, man, I asked you a simple question. Instead of answering my question you chose to accuse me of being a liar. In short, you seem to have issues (hope they're not criminal, btw) that are keeping you from answering my question and, therefore, my roaring little mouse, I'm done with you.

[Snoozeman]

I'm sorry you had your hubcaps stolen, but it's not going to stop me from parking at EZCruise. I've parked there many-many times for almost three years now without incident. I've communicated with Cindy on several occasions and she has always been square with me.

 

If someone disagrees with you on this thread you seem to attack them. Not everyone is going to agree with you.

 

I don't think working at HomeDepot makes you an expert in Texas law. From what I've read here I think she may have a valid claim against you. I hope you do get your day in court. Good luck with that.

[GinnyJ]

When we sailed on the Ecstasy in September, we used ezcruise.

The transportation they used was a old school bus (small). When we reached the terminal, the driver put on the brakes, put the bus in "park" Everyone stood up.

The driver got up to open the door, and the bus 'jumped' forward. Everyone fell back. Came very close to hitting the car in front.

The porter told the driver to turn the bus off and 'get those brakes checked'.

Everyone was okay.

 

When we returned, we saw a couple that was having car trouble ( wouldn't start). Fellow passengers were helping the couple but the ezcruise guys wouldn't lift a finger. My husband even asked if they knew

of a garage that they could call or use a phone book.......no phone book

no garage.

 

 

Like another poster said, Ecstasy cruisers park in lot 2. Conquest cruisers park in lot 1. Lot 2 is lower than the street that is why all the cars flooded when it rained. Lot 1 is built 2' higher than the street.

[AppleValleyCruisers]

If someone disagrees with you on this thread you seem to attack them. Not everyone is going to agree with you.

 

Using a lot of $20 words to boot. And gee, a retail store departmental manager calling out an attorney? Hmmm.

 

Good luck buddy.:rolleyes:

[futaba951]

A word about customer service. (This has nothing to do with this thread in particular so put your guns away) As the owner of a landscaping company and also a property maintenance company doing business with HUD, I will tell you flat out that the customer is not always right. Some people you will NEVER be able to please no matter what you do and they are not worth the trouble to try to keep their business. Cut them loose and let them go rant some where else. I had a boss once, who told me that in business you meet a new A-hole everyday. Fortunately my experience has been more like once a week or less, but it didn't take me long to see that he was mostly right. Our attorney also told me that you NEVER, EVER admit fault in ANY situation. This is to CYA. Then you work out an arrangement with the party aggrieved to mutual satisfaction, still without ever admitting fault. I think this is probably the likely situation with the OP. I'd bet a simple, legal letter on attorney letterhead might shake some kind of compensation out of the parking lot without having to go to small claims. It really won't cost the parking lot anything anyway. The price of 8 parked cars would cover the OP's concern.

[mrdood]

It is highly unlikely that you actually talked to the "owner", not sure if you figured that one out yet or not, but you would never be able to get a "true" owner on the phone, but somebody assigned to play owner...

 

I will give you my three observations on this public website being an american and having freedom of speech.

 

1. It appears that you allow people's attitudes to "get" to you, you should attempt to not let that happen no matter how pompous, arrogant etc. you have the potential to gain very little by the effort.

 

2. You could have had a great set of rims for $100 each, and you can probably replace those hubcaps by finding a scrapped car just like yours and buying used, they may even have less miles than the ones you lost.

 

3. You disregard the information of those that are not of "your" thought - big mistake - even idiots make sense in some situations, arguing with them, makes you a bigger one.

 

Have a great day!

[judyjbest]

As a travel agent with Galveston a driving distance port, I thank you. My guests look to me to tell them what they may experience, and they're unhappy with surprises like yours. So, I'll warn them and make another recommendation.

 

And, you might want to send the owner of the parking garage a link to this thread, warning that it be repeated every month, every year. Bad word of mouth hurts business!

 

I agree -- it's not about the hub caps, it's about service!

[judyjbest]

sorry ... duplicate

[big_duck]

With all due respect, your post, at least to me, is nonsensical. If you haven't a clue about what it means then how on earth can you doubt that a judge would do it?

 

As a criminal defense attorney, I am surprised that you would make a statement regarding something about which you proclaim you "haven't a clue". Very, very poor workmanship, counselor. Hmmm. (shaking my head with disappointment)

 

I hardly think that "smack her in her pee pee" is a legal term.

 

I know you are upset but that is no excuse to act like a jerk.

[petro772]

Why can't you stick to presenting your position objectively without resorting to ad hominem attacks?

 

Are you allowed to say "ad hominem" on these boards? ;)

[sammy b]

Kingfish,

 

Thank you for your post.....I know you have gotten a lot of flack...but trust me their are those of us who do appreciate the information. I will be using another provider for my upcoming cruise.

[AppleValleyCruisers]

Kingfish,

 

Thank you for your post.....I know you have gotten a lot of flack...but trust me their are those of us who do appreciate the information. I will be using another provider for my upcoming cruise.

 

Sammy,

 

No doubt this is good information to share.

 

That said, any remark(s) made in a condescending and pompous manner just doesn't cut it, even if someone is angry and doesn't care to listen to those asking questions or offering their contrasting viewpoints.. Add "pseudo-intellectual" language into the mix and your going to take some heat.

[starketcher]

Kingfish.....cannot blame you. Personally, I would go full speed ahead, just on principle. Getting the money replacing the hubcaps would be just icing.

[Snoozeman]

As a travel agent with Galveston a driving distance port, I thank you. My guests look to me to tell them what they may experience, and they're unhappy with surprises like yours. So, I'll warn them and make another recommendation.

 

And, you might want to send the owner of the parking garage a link to this thread, warning that it be repeated every month, every year. Bad word of mouth hurts business!

 

I agree -- it's not about the hub caps, it's about service!

And what makes you think you would have better service if they had been stolen from the Galveston port authority parking lot? Or a hotel parking lot.

 

I will admit that EZCruise service has not had the personal service as when they were a small alternative lot. With their success, growth and larger number of people parking they can not do so. But they are still the best choice out there-IMHO. And because of EZCruise, the port parking has also improved. Competition and choice are good. You can choose not to park there, but I will be parking there, that's my choice. I have found their service excellent.

 

I have parked in the "official" port lots, hotel lots, and used shuttles. BY FAR, EZcruise is the most convienient lot to park for me. Of course for the past year (six cruises) I/we have walked to the lot from the ship after using self debarkation. It's only 2-3 blocks from the Terminal-1 exit. Just a bit further than walking down to the shuttle pick-up location. We even walked from Terminal-2 two weeks ago and that wasn't bad either.

 

I'm not sure if "informing" your clients to use alternative parking arrangements is in their best interest. It wouldn't be in mine.

[kingfish78734]

I understand that some folks have had nothing but good experiences with EZCruise parking and with the owner Cindy. That's wonderful and I am glad that you have. I, on the other hand, have had a grand total of one interaction with them and it was a bad one. Given the opportunity to "do the right thing" she chose not to, in my opinion. That makes it oh for one. In other words, in 100% of my dealings with her, 100% of the time she did the wrong thing for me, the customer.

 

I apologize to anyone that I may have attacked without provocation.

 

To impugn my background without fully knowing my background is silly and unfounded. Just to fill you in though, I am a retired Senior Chief Petty Officer (GMM). I hold an MS in Mathematics and Bachelors Degree in Economics, both from UCAL San Diego. After receiving my Masters, while still in the Navy, I taught at San Diego State University as Associate Professor of Mathematics for 3 years. I started with the Home Depot three years ago after leaving the Navy.

 

To imply that I am a pseudo-intellectual was not very nice and baseless, given the limited information you had.

 

Best wishes to all, and once again I fervently hope that you do not have a bad experience with EZCruise parking such as I did.

[Snoozeman]

I understand that some folks have had nothing but good experiences with EZCruise parking and with the owner Cindy. That's wonderful and I am glad that you have. I, on the other hand, have had a grand total of one interaction with them and it was a bad one. Given the opportunity to "do the right thing" she chose not to, in my opinion. That makes it oh for one. In other words, in 100% of my dealings with her, 100% of the time she did the wrong thing for me, the customer.

 

I apologize to anyone that I may have attacked without provocation.

 

To impugn my background without fully knowing my background is silly and unfounded. Just to fill you in though, I am a retired Senior Chief Petty Officer (GMM). I hold an MS in Mathematics and Bachelors Degree in Economics, both from UCAL San Diego. After receiving my Masters, while still in the Navy, I taught at San Diego State University as Associate Professor of Mathematics for 3 years. I started with the Home Depot three years ago after leaving the Navy.

 

To imply that I am a pseudo-intellectual was not very nice and baseless, given the limited information you had.

 

Best wishes to all, and once again I fervently hope that you do not have a bad experience with EZCruise parking such as I did.

 

Good post Tim

 

And thank-you for your service. Make sure you get those military discounts when they are available.:)

[kingfish78734]

Good post Tim

 

And thank-you for your service. Make sure you get those military discounts when they are available.:)

 

Thanks Snoozeman. I do use the military discounts, they're great.

Fair seas and following winds to you.:)

[AppleValleyCruisers]

Tim,

 

I didn't mean to infer that you were a pseudo-intellectual. I apologize if that is how it came out.

 

I was commenting on the language used in some of your posts, made to people who were asking questions and making comments that may have been answered, or that basically said "you're out of luck". Those particular posts, in my opinion, came across as somewhat pompous. You apologized to people, I apologize , and to that end I will stop taking jabs at your posts.

 

Finally, as I stated in my last post, this is obviously good info to share. Good luck in resolving this issue (this time without the sarcasm).

 

Tim

[kingfish78734]

Tim,

 

I didn't mean to infer that you were a pseudo-intellectual. I apologize if that is how it came out.

 

I was commenting on the language used in some of your posts, made to people who were asking questions and making comments that may have been answered, or that basically said "you're out of luck". Those particular posts, in my opinion, came across as somewhat pompous. You apologized to people, I apologize , and to that end I will stop taking jabs at your posts.

 

Finally, as I stated in my last post, this is obviously good info to share. Good luck in resolving this issue (this time without the sarcasm).

 

Tim

 

Thanks Tim.

 

Off to work. Have a great day all.:)