Guests in Concierge?

[madforcruising]

If the "guest" is in the same stateroom as you they are allowed in the Concierge Lounge.

 

 

I´m sorry but this is not true.

It may again be at the discretion of the Concierge but generally it´s not the case.

I know about friends who cruised in a non-suite cabin and one of them got access because of Diamond Status and the other not.

It was clearly pointed out by the Concierge that the access is not extended to the travel mate, however they´ve been allowed to get in together once or twice during the cruise.

So it´s all at the decision of the Concierge but travelling in the same room does not give you access.

 

I'm not sure this follows on the same tone as "guest". However, last year I took my mom on a labor day cruise. We were in a JS and I was diamond. I took her to the lounge, I was not sure what else to do with her. Everyone was cordial, and helpful as she was in a wheelchair.

 

This might be a strecth, however, my rationale... when you are sailing with someone, both are seniors if one is, both are given the discount if one is a diamond etc. I took mom, and the concierge was great, and my mom also tipped him and the person who made the drinks. I am sailing soon with a girlfriend, and I will be in the same predicament. It's hard to say to leave your sailing companion behind.

 

No need to leave your sailing companion behind, just join her in the public areas. ;-)

[denb]

... a second Concierge Lounge (Cloud Nine) on deck 14 was opened up...

Please provide more info on Cloud9, when it wasn't opened as a CL. I notice that Liberty also has a Cloud9 on deck 14, across from the Diamond Club. Just wondering what it is, as I can't find information on it. Thanks!

[Host Karen]

Here are a couple of pictures of the Diamond Lounge on the Liberty of the Seas: (click for full size viewing)

 

 

Holy Cow!!! Can't wait to experience it for ourselves!

[denb]

To my knowledge the only ships that do not allow Diamond guests booked in a JS or below to use the CL is the Freedom and Liberty. Those guests use the Diamond lounge up in the Viking Crown.

I was told that JS Diamond guests on Freedom/Liberty could (also) use the CL during the morning and afternoon hours. Can anyone confirm or dispute? Thanks.

[Host Kewlguy]

I´m sorry but this is not true.

It may again be at the discretion of the Concierge but generally it´s not the case.

I know about friends who cruised in a non-suite cabin and one of them got access because of Diamond Status and the other not.

It was clearly pointed out by the Concierge that the access is not extended to the travel mate, however they´ve been allowed to get in together once or twice during the cruise.

So it´s all at the decision of the Concierge but travelling in the same room does not give you access.

 

Sorry to disagree but on both the Enchantment and Navigator non Diamond member guests traveling in the same stateroom as Diamond members were allowed into the concierge lounge. It seems the rules vary from ship to ship. Maybe the concierge you are referring to is the exception to the rule.

[Host Kewlguy]

Please provide more info on Cloud9, when it wasn't opened as a CL. I notice that Liberty also has a Cloud9 on deck 14, across from the Diamond Club. Just wondering what it is, as I can't find information on it. Thanks!

 

Cloud Nine is just a room with some tables and chairs. Nothing very exciting actually. Looked like a card room to me.

[Host Kewlguy]

I was told that JS Diamond guests on Freedom/Liberty could (also) use the CL during the morning and afternoon hours. Can anyone confirm or dispute? Thanks.

 

Access to the Concierge Lounge is for guests staying in a Grand Suite or above. Not a Junior Suite.

[madforcruising]

Sorry to disagree but on both the Enchantment and Navigator non Diamond member guests traveling in the same stateroom as Diamond members were allowed into the concierge lounge. It seems the rules vary from ship to ship. Maybe the concierge you are referring to is the exception to the rule.

 

 

Well no problem that you disagree, everybody is entitled to his/her opinion, even if it´s the wrong one;) .

 

If the Concierge I´m referring to would be an excemption to a rule, then the rules wouldn´t vary from ship to ship, but only this single concierge wouldn´t have followed the rule;)

Maybe the Concierges on Enchantment & Navigator just didn´t follow the rules:rolleyes: or all Concierges followed them as the rule is "it´s your choice to allow it or not" which would come down to it´s not automatically allowed but choice of Concierge - oh wait that´s what I said in first place:D

[Host Kewlguy]

Well no problem that you disagree, everybody is entitled to his/her opinion, even if it´s the wrong one;) .

 

If the Concierge I´m referring to would be an excemption to a rule, then the rules wouldn´t vary from ship to ship, but only this single concierge wouldn´t have followed the rule;)

Maybe the Concierges on Enchantment & Navigator just didn´t follow the rules:rolleyes: or all Concierges followed them as the rule is "it´s your choice to allow it or not" which would come down to it´s not automatically allowed but choice of Concierge - oh wait that´s what I said in first place:D

 

Well anyone who is familiar with the concierge on the Enchantment (Julian) knows he strictly follows the rules. All I did was cite two examples of non Diamond members traveling in the same stateroom with Diamond members who were allowed into the Concierge Lounge every night. You cited one example. I don't have the rule book in front of me but I'm certainly curious to find the answer. And my statement wasn't an opinion, it was a fact. :)

[madforcruising]

Well anyone who is familiar with the concierge on the Enchantment (Julian) knows he strictly follows the rules. All I did was cite two examples of non Diamond members traveling in the same stateroom with Diamond members who were allowed into the Concierge Lounge every night. You cited one example. I don't have the rule book in front of me but I'm certainly curious to find the answer. :)

 

So I guess I agree with you that we both had different experiences with this and both don´t know the official rule to this....

 

If the "guest" is in the same stateroom as you they are allowed in the Concierge Lounge.

 

.... which brings me back to my disagreement with your post that the "guest" in the same stateroom IS allowed.

 

The guest might be allowed or not.

[Host Kewlguy]

So I guess I agree with you that we both had different experiences with this and both don´t know the official rule to this....

 

 

 

.... which brings me back to my disagreement with your post that the "guest" in the same stateroom IS allowed.

 

The guest might be allowed or not.

 

.....depending on the ship. We can agree on that. ;)

[madforcruising]

.....depending on the ship. We can agree on that. ;)

 

So it´s all at the decision of the Concierge

 

See we can agree on it. Just what I said from the beginning it depends;) :)

[elleluv]

It also may vary from sailing to sailing... We were on Serenade last week and there were approx 440 D/D+ members on board. They may be less likely to allow a cabinmate in the lounge on a cruise with that number of D/D+ members than if there were a smaller number.

[Host Kewlguy]

It also may vary from sailing to sailing... We were on Serenade last week and there were approx 440 D/D+ members on board. They may be less likely to allow a cabinmate in the lounge on a cruise with that number of D/D+ members than if there were a smaller number.

 

We had 380 Diamond/+ members on the Navigator transatlantic yet a non Diamond member (who was in a stateroom with Diamond members) was allowed in the lounge every night. Actually it was this passengers second cruise and first with Royal.

[mommabean]

Don't they usually open up another lounge somewhere when there are such excessive amounts of diamond/+ members on board? 400 - 450 is way to many to accomodate in one little area. If you divide that into 2 dinner seatings, even 200 is way more than a lounge will hold, isn't it?

 

Maybe that is when they should be supplying drink coupons for use in outside bars that have the name of the Diamond member on them. I realize they could still give the drink to someone else. But that's true of the C&A on board coupon books, too.

[mommabean]

[quote name='kewlguy']We had 380 Diamond/+ members on the Navigator transatlantic yet a non Diamond member (who was in a stateroom with Diamond members) was allowed in the lounge every night.[/QUOTE]

So, just what was the atmosphere like in the lounge with all those members? Was it unpleasant, or more exciting and fun? That poor concierge. How did he or she handle it?

[critterchick]

I actually liked the Hollywood Odyssey better than the real CL on the Jewel for the cocktail hour - more space and a bartender instead of just the concierge who also had to perform all his other functions. But the choices of liquor aren't very good, just the house brands and that vile La Terre swill that they call wine (Jean, tell us how you really feel about it).

I would rather pay for the drink of my choice at one of the really nice bars on the ship than consume the "free" stuff. But the CL is great for a cup of cappuccino at any hour of the day or night. The continental breakfast is nice if you're on the run to an excursion, too.

[elleluv]

[quote name='mommabean']Don't they usually open up another lounge somewhere when there are such excessive amounts of diamond/+ members on board? 400 - 450 is way to many to accomodate in one little area. If you divide that into 2 dinner seatings, even 200 is way more than a lounge will hold, isn't it? [/quote]


Our last 2 cruises have both had a large number of D/D+...

On Jewel, they opened up a Satellite Lounge in the Hollywood Oddyssey at night... The concierge (Andrea) stayed in the CL on 10 and served drinks there and we also had a very able bartender up on 13...

On Serenade, the opened up a Lounge on Deck 13. The concierge, Maritza, was upstairs. Instead of serving a continental breakfast in the lounge, they used Portofino as the morning venue. The concierge lounge was unlocked, but there wasn't anyone there and they didn't serve drinks or breakfast there. We actually really enjoyed that... we'd go in the morning or after dinner and have a latte in the quiet room. :)

[RoofingPrincess]

[quote name='kewlguy']If the "guest" is in the same stateroom as you they are allowed in the Concierge Lounge.[/QUOTE]

Not necessarily true. On my February Jewel cruise, my roomie was Diamond but I am but a lowly Gold... she asked the concierge whether I would be permitted to use the lounge, and the concierge replied that ordinarily not, but she could bring me in with her once or twice.

[quote name='madforcruising']I´m sorry but this is not true. It may again be at the discretion of the Concierge but generally it´s not the case.
I know about friends who cruised in a non-suite cabin and one of them got access because of Diamond Status and the other not. It was clearly pointed out by the Concierge that the access is not extended to the travel mate, however they´ve been allowed to get in together once or twice during the cruise.
So it´s all at the decision of the Concierge but travelling in the same room does not give you access. [/QUOTE]

You talkin' 'bout me, Captain? :D

[Host Kewlguy]

[quote name='mommabean']So, just what was the atmosphere like in the lounge with all those members? Was it unpleasant, or more exciting and fun? That poor concierge. How did he or she handle it?[/QUOTE]

The Concierge Carlos was running around like chicken without a head for most of the night. Although things would quiet down for awhile after the early dinner seating guests left a little after 6:00. Then by 7:30 - 8:00 it was crazy in there again. We enjoyed the atmosphere although if you gave up your seat the odds were you wouldn't get it back again. Great place to meet people and make new friends.

[Host Kewlguy]

[quote name='RoofingPrincess']Not necessarily true. On my February Jewel cruise, my roomie was Diamond but I am but a lowly Gold... she asked the concierge whether I would be permitted to use the lounge, and the concierge replied that ordinarily not, but she could bring me in with her once or twice.[/QUOTE]

This obviously varies from ship to ship and concierge to concierge. I gave two recent examples of non Diamond members who were allowed into the lounge every night.

[mediator]

[quote name='kewlguy']We had 380 Diamond/+ members on the Navigator transatlantic yet a non Diamond member (who was in a stateroom with Diamond members) was allowed in the lounge every night. Actually it was this passengers second cruise and first with Royal.[/quote]


Ok, thank you all for your opinion. I told you what happened last year while traveling with mom. (she was allowed in the lounge on Mariner). However, it was also my first experience, just becoming diamond, so I didn't know what the rule was if any. So, I will report back to you when I return from the cruise with my girlfriend in June. Thank heavens I will be going again in Sept., with hubby who is Diamond.

[texreno]

The DW & I are looking at either a Jr. Suite or Grand Suite on an April, 2008 sailing of the Voyager out of Galveston. We would normally opt. to save money and spend it in the casino or shopping but this is our 25th anniversary. From the earlier post I understand that we would need to book the Grand Suite in order to use the CL.

Could some of you who have stayed in both a Grand Suite & a Jr. Suite go into a little more detail? We're not big drinkers and my DW usually buys the coffee card on Princess so she can get her specialty coffee any place or time plus we usually order a continental breakfast from room service. What would we gain by booking a Grand Suite over a Jr. Suite?

(I'm not sure RCL offers a specialty coffee card or adult soda card.)

[CruiseKeeper]

On a few nights on the Explorer last week we had to show our sea pass cards to prove we were diamond. Even still, at times there was not enough seating in the diamond lounge let alone the concierge lounge. We took our drinks and went to the card room next door although at other times we were told not to remove our drinks from the room.

At the diamond/platinum party we were told there were over 500 diamonds onboard. I believe it.

Still, when you could get a seat, it's a very nice perk.

[mommabean]

[quote name='texreno']The DW & I are looking at either a Jr. Suite or Grand Suite on an April, 2008 sailing of the Voyager out of Galveston. We would normally opt. to save money and spend it in the casino or shopping but this is our 25th anniversary. From the earlier post I understand that we would need to book the Grand Suite in order to use the CL.

Could some of you who have stayed in both a Grand Suite & a Jr. Suite go into a little more detail? We're not big drinkers and my DW usually buys the coffee card on Princess so she can get her specialty coffee any place or time plus we usually order a continental breakfast from room service. What would we gain by booking a Grand Suite over a Jr. Suite?

(I'm not sure RCL offers a specialty coffee card or adult soda card.)[/QUOTE]

I don't think you could drink enough coffee and alcohol to make up the difference in price. So, if having a much larger cabin isn't that important to you, sticking with a JS and paying as you go for coffee would work out just fine. RCI JS cabins are very nice with plenty of space, storage and seating areas and a very sufficient balcony for both of you.

In addition to a much larger cabin, if you feel the need for concierge service to make appts. for you or want to be one of the first off the ship and you're willing to pay the difference in price, then go for the GS.

Have you cruised on RCI previously?