Sunny AZ Girl Posted March 10, 2008 #1 Share Posted March 10, 2008 We just booked a cruise on the CB for May of 2009. I tried to access the Cruise Personalizer with my booking number and it says that I do not have access to that booking number. I know the cruise is a long way out. I was wondering if it takes a certain length of time after booking before it is available or if you have to be closer to sailing? I know Princess has my deposit (it showed up on my CC statement). I just want to check and see if this is normal before I call Princess to see if all my info is correct. I booked through a TA that I have used several times before.:) Link to comment Share on other sites More sharing options...
Colo Cruiser Posted March 10, 2008 #2 Share Posted March 10, 2008 If you just booked it it may take a day or two to show up. If not call your TA or Princess. :) Link to comment Share on other sites More sharing options...
captainron Posted March 10, 2008 #3 Share Posted March 10, 2008 Hi, Might be because you are still more than 14 months away from your sail date. Be patient. Ciao for now!!! Link to comment Share on other sites More sharing options...
lel5344 Posted March 10, 2008 #4 Share Posted March 10, 2008 Please be sure you are using the Princess booking number (mine is 6 postions, mostly capital letters) and not the confirmation number from your TA. Link to comment Share on other sites More sharing options...
Sunny AZ Girl Posted March 10, 2008 Author #5 Share Posted March 10, 2008 Hi,Might be because you are still more than 14 months away from your sail date. Be patient. Ciao for now!!! Patience??????:eek: :D I want to be cruising NOW!!!!:p Please be sure you are using the Princess booking number (mine is 6 postions, mostly capital letters) and not the confirmation number from your TA. Yes, I am using the Princess booking number....I guess I'll have to take captainron's advice and be patient for a while....(deep sigh):rolleyes: Link to comment Share on other sites More sharing options...
cruiseryyc Posted March 10, 2008 #6 Share Posted March 10, 2008 There is another way to get into the Personalizer. "Login" to the Princess website and then click on "My Princess" - all your booked cruises will show up. You won't need your booking number. Link to comment Share on other sites More sharing options...
Sunny AZ Girl Posted March 10, 2008 Author #7 Share Posted March 10, 2008 There is another way to get into the Personalizer. "Login" to the Princess website and then click on "My Princess" - all your booked cruises will show up. You won't need your booking number. Not there either.......:( It also says that I have sailed "0" times! I have sailed one other time on Princess - just two months ago. I have already received my "Captain's Circle" card in the mail. I've checked under both my name & DH's. I'll give it until we come back from our cruise next month. If still not there I will give them a call.:) Link to comment Share on other sites More sharing options...
caribill Posted March 10, 2008 #8 Share Posted March 10, 2008 Not there either.......:( It also says that I have sailed "0" times! I have sailed one other time on Princess - just two months ago. I have already received my "Captain's Circle" card in the mail. I've checked under both my name & DH's. I'll give it until we come back from our cruise next month. If still not there I will give them a call.:) You may want to call Princess. That past cruise should have shown up. Link to comment Share on other sites More sharing options...
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