funtimex2 Posted August 4, 2009 #1 Share Posted August 4, 2009 I have called this business twice and have not had a reply phone call. Does anyone know when the best time to call is or are they out of business? We are looking to tour with them on Sept 7 if they have availablility. Link to comment Share on other sites More sharing options...
vegs1 Posted August 4, 2009 #2 Share Posted August 4, 2009 I have called this business twice and have not had a reply phone call. Does anyone know when the best time to call is or are they out of business? We are looking to tour with them on Sept 7 if they have availablility. I can't imagine them being out of business...we just used them for a White Pass Tour in July. Why don't you try filling out their online reservation form and submitting that. They are probably just really busy since it's the height of tourism season. Don't forget the time difference when you are calling. Good luck. Link to comment Share on other sites More sharing options...
esjas12 Posted August 4, 2009 #3 Share Posted August 4, 2009 Hi I emailed them on Monday am (GMT) and had a reply within 12 hours. I was enquiring about a Skagway tour. Jim Edinburgh. UK Link to comment Share on other sites More sharing options...
funtimex2 Posted August 4, 2009 Author #4 Share Posted August 4, 2009 I have just emailed them so maybe I will have a reply in a day or so... thanks to everyone for the advise Link to comment Share on other sites More sharing options...
Molokai-Chuck Posted August 4, 2009 #5 Share Posted August 4, 2009 We just had a tour with them last week....highly recomend them. Chuck Link to comment Share on other sites More sharing options...
Larsea Posted August 4, 2009 #6 Share Posted August 4, 2009 They appear to be very hard to reach by phone. I have booked a tour with them for Aug 11. Confirmation via e-mail. I have e-mailed them questions prior to booking and they respond within 24 hours. Link to comment Share on other sites More sharing options...
hipster1 Posted August 4, 2009 #7 Share Posted August 4, 2009 We just used them 2 weeks ago. Its easier to just email them. We were told to book online, we did, and got our confirmation in less then 24 hours. I highly recommend them! We did the 7.5 hour Whitepass Rail/Yukon tour. Train first, then van. Our guide, Terrell was awsome. Very funny and very informative. There were tons of stops with beautiful scenery. At the end of the tour, Terrell either left you off in the town of Skagway or he drove you back to your cruise terminal. Link to comment Share on other sites More sharing options...
krogerlady Posted August 5, 2009 #8 Share Posted August 5, 2009 We had a wonderful day with Chilkoot last June. You can stand on the platform between the cars on the train and you will get some fantastic pictures....like the ones you only thought you could see on-line!! Good luck...have a wonderful time...wish I was going again. Link to comment Share on other sites More sharing options...
funtimex2 Posted August 5, 2009 Author #9 Share Posted August 5, 2009 Just wanted to post that they have contacted me by email. Thanks for letting me know that the best way to handle this is with email and not a phone call. Link to comment Share on other sites More sharing options...
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