Refund denied?
My one and only Regent cruise was cancelled on March 13th one day after leaving port in Miami. We requested a full refund through our travel agent. I called the week after we got back and confirmed they received on March 17th. I called again approx March 29th and asked if I could get written confirmation (no) but they assured me it was on file and should receive 60 to 90 days. Called again mid April to check, yes it was in the works, be patient. Again I asked is there anything I need to do and t
@katykrol, I added your refund information to the Regent Refund Roll Call spreadsheet at:
https://docs.google.com/spreadsheets/d/10N3mC_RBiyaAFQnYNdDg4h1DAmwel3-C0rzTSH_XL9c/edit?usp=sharing
I hope that Regent comes to its senses and refunds your money soon. Since they are now saying that they are processing in the order of sailing date and not refund request date, yours is behind the norm regardless of what form was filed (or not) or what notes were lost (or not). As TC just