We just returned from the 6/25 Seascape cruise that included problems beyond MSC's control (for posterity: There as an early morning pleasure boat crash into the Fisher Island Ferry in Miami that shut down the port and also impacted Carnival and NCL, not just MSC), problems within MSC's control (customer service), and problems too far gone to really rectify (poor design decisions with the ship that noticeably negatively impact our vacation enjoyment).
There are plenty of reviews tal