Book bug

Showing on celebrity UK site this morning, but itinerary doesn't show a change of times for Quebec 🤔

Sadly still not able to sort an arrival time

Having the same issue on checking in for Silhouette. 

Also our cruise in May has a difference of a day with check in via the app/ website

Got mine too, phew - creeping up to elite (20 points to go now)

18 hours ago, GlitterFemme said:

I had a similar problem last night. One of my excursions had gone from a 10% to a 15% discount, so I cancelled to rebook at the new price. Unlike previous times I've done this, the excursion continued to show "reserved" for at least a couple of hours; I stopped checking at that point because I was asleep. If I tried to book anyway, I got a message that I was already booked on an excursion at that time. (I tried refreshing the page, logging out and back in, checking on another device, etc.) Maybe Celebrity is changing the speed at which cancellations are processed to keep people from doing exactly this?

Most interestingly, there was a period late last night where the page for the excursion listed the lower price when I was logged out, but when I logged in it showed the higher price. I'm not sure what to make of that.

 

Today the excursion no longer shows as "reserved" when I log in, but it's back to the old price, whether I'm logged in or not. Oh well.

I had that too last week, took about 20 minutes to finally clear so I could rebook at the cheaper price. I was on edge thinking I'd lost out on the excursion whilst trying to save some money. Didn't do that a couple of months ago

Mickey89 and upwarduk - just to say you have posted your reservation number/ captain club numbers in case you wanted to remove them

Last week went on 4 night cruise on Ventura, had flexible dining - dining app was not in use. We tend to eat early and had no issues with dining on a table for two and no waiting 

1 hour ago, Book bug said:

Queen Victoria 7-11 January 24 Southampton - Hamburg - Southampton 

7th Smart Attire

8th Gala optional

9th Smart Attire

10th Gala optional

Its also showing 11th Jan as Smart Attire even though we have disembarked by then🤔

Queen Victoria 7-11 January 24 Southampton - Hamburg - Southampton 

7th Smart Attire

8th Gala optional

9th Smart Attire

10th Gala optional

We are on Queen Victoria early January for a short cruise, only have dress code for first night. Rest still to be announced

Me too, we are on a cruise to Amsterdam next month plus have a first cruise on QV in January, so reading with interest 

It was fine as we were a family group on a table for 6, also it was a round table so there was distance between the tables, waiters were the same throughout 

1 hour ago, Host Hattie said:

We were on Deck 3, we were the fixed overflow in the open area.

 

 

We had the same as yourself on QM2, just disembarked today, fixed early dining on deck 3 when the rest were open dining. 

As per Southampton cruise ship schedule website departure time is 22.00

Interestingly Southampton Cruise Ship Schedule has Britannia arriving at 06.15 and departing 22.00 on 1st September (friday). Perhaps late departure in order to check thoroughly and repair

Supermarket good to get cloudberry jam

We got ours too, 3pm for deck 5 balcony

7 minutes ago, Selbourne said:

Thanks for clarifying. We would hate first sitting as it would be far too early for us, so that’s a relief to hear that you had requested it. We don’t tend to do much of the evening entertainment (other than perhaps the 10.30pm show), so a late meal is our main evening entertainment 😂 

We find the late sitting just a bit too late. We went to epicurean one evening so much food but wonderful- couldn't do anything else afterwards!!!

Yes we were on select booking and had asked for first sitting so that was all good, only the table size was very different. It worked out okay in the end as they were all good company

4 hours ago, IAASA345 said:

Long time lurker but decided to sign up as this topic is very close to my heart today. Need to make an ammendment to my book. 90 mins I was on hold for until I gave up! Nightmare. And there is no way to make ammendments on line. That AI lady is creepy as well.

Totally agree, she is creepy. I had the same issue,  have posted above #8 

We had good food on Ventura back in April,  but our tablemates had spoken with others who had had poor food.  We had requested table for 2 but got table for 8 on first sitting ,  all good company but have gone for freedom dining next cruise and cross our fingers we don't have too many problems 

Blue Light Card OBC has been for select bookings only and have to book by phone for at least a year now. 

On 7/31/2023 at 3:10 PM, Selbourne said:

Very frustrating. If you eventually decide to give up, when you call back select the option for making a new booking. They will answer much quicker and, unless things have changed, it will be the same people that you will currently be on hold for!

I had to do that this this afternoon after I booked by telephone ( had to do this to get BLC onboard credit) when they had created another pensinular number for my husband.  No longer is option 1,2,3 etc but a voice asking why I was calling which couldn't understand me saying 'a query about new booking'. Then had the cheek to say were very busy and ring back another day! On saying new booking it rang and was  answered almost immediately 

Afraid I've not been to Blankenberg. In Bruges not been to supermarkets, but can't remember about opening times for the smaller shops