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jody75

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Posts posted by jody75

  1. 3 hours ago, lyndarra said:

    I've been trying to find out if grats are included for my November cruise

     

    Goto msccruises.co.uk, select Manage Booking then select Before Departure then select Service Charges.

    I would recommend you copy the page to you photo which you can use if get any difficult with Guest Relations onboard.

    It clearly says ".........should you wish to adjust or cancel .... you may do so on board "

  2. Better still book in the US where deposits are fully refundable up to Final payment.  You can book both RCL and MSC in the states without any problem.  Headline prices these days are about the same but you will get added perks like OBC and prepaid tips and any price drops prior to FP will be honoured without question. 

  3. Sidari...... You obviously have a different cruise contract - LOL.   I reiterate no reference to mandatory service charges on my contract and nothing on their website at the time of my booking hence any subsequent change is unenforceable.  I have 3 future YC cruises booked all with refundable deposits (US agent) and any problems these cruises are expendable.

     

  4. 59 minutes ago, sidari said:

    That is at odds with Invoices people are receiving which says it is Mandatory!

     

    No mention of service charges being mandatory on my booking invoice. For clarification of any issue with your booking it refers me to their website msccruises.co.uk.  As I mentioned earlier it is very clear that service charges can be adjusted or cancelled when onboard - to me that is very clear, NOT mandatory and unenforceable.

  5. Just goto msccruises.co.uk choose Manage Booking then Before Departure. If you now select SERVICE CHARGES you get this :-

     

    SERVICE CHARGE
    Each day, MSC Cruises will debit the Service Charge to your onboard account. The charge covers the onboard hospitality services actually enjoyed and is calculated according to the itinerary chosen and the number of nights. For further details of the amounts payable in each currency, please refer to the table below.
    However, should you wish to adjust or cancel any of the daily hotel service charges in the unlikely event that you did not receive a satisfactory service, you may do so on board
    SUMMER 2019 & WINTER 2019 - 2020 / SUMMER 2020 & WINTER 2020 - 2021

     

    I will be taking a copy of their statement and will ask for them to remove the charge from my account. 

  6. 14 hours ago, newbie8 said:

    Can you book on the MSC Italian site if you are not resident of Italy ?

    I know booking in the US is the best for price and terms but the cruise I have my eye set on is

    only offered on their European sites and Italy seems to have the best price. 

    So wondering if I can just book the cruise on the Italian website (with help of google translate).

    Will this be accepted or do I need an Italian address ?TIA

     

    Assuming you are from the UK, I would say YES although have never tried.  

    We can book via Germany without any hassle so don't see why you can't from Italy.  Check to see if the particular cruise is being offered to the German market and try them.  Otherwise the only way to be sure is make contact and ask.

  7. Variety is the spice of life and could well fill a slot in their ever growing fleet.  They will need to improve upon their YC dining as that is definitely the low point of the current offering.

    • Like 1
  8. 6 hours ago, rachiem said:

    We are still in two minds. 

    We've booked a Caribbean cruise for next Feb. For the same price though, we can book a 10 night cruise with Aqua class on Celebrity reflection and a drinks package plus 3 nights in Ft Lauderdale, which is a great ship (have never sailed P&O)

    We would loose our deposit of £250 and would need to organise transfers from Miami, so not hassle free, like P&O.

    The PoC are similar, although P&O have a couple more?

    So undecided!

     

    It's a no brainer, choose Celebrity every time. 

    Very easy to get from Miami Airport to Fort Lauderdale. The Tri-rail operates from within MIA, the station is next to the Car Rental Centre and only costs $3.75/pp from MIA to FLL. We usually take the train to Sheridan Street Station, Fort Lauderdale and spent the night at the Holiday Inn which is just 100 yards from the station.  Then take UBER to the port the following morning for $12. 

    For Tri-Rail - http://www.tri-rail.com/more-trains-on-weekends.asp

  9. 11 hours ago, sidari said:

    Do a dummy booking on the UK site for a Miami sailing, when you choose your cruise on the right hand side you will see the word Mandatory unless it has been removed in the last week.

     

    Thanks, I see that but that's invalid if the T&C say different.

    Most people don't book via the MSC website, they use a Travel Agent as I do and they make no reference to a service charge being mandatory.

  10. I have read most of this thread and are CONFUSED as I have checked the Terms & Conditions on both U.K. (msccruises.co.uk) and the US (msccruises.com) and both state that the Service Charge can be cancelled hence it is NOT compulsory.  What am I missing as there is no mention of a change to the T&C ?

  11. 46 minutes ago, Tom Marton said:

    What is it with this forum that certain people refuse to believe or accept anything negative about P&O? They can't all be P&O employees, surely?

     

    They are called Pando Lovers. They are the regular poster’s that have a very narrow view and only know P&O.  Thankfully their views are balanced by other that know and report the failings of this pitiful cruise line.

    • Like 2
  12. 2 hours ago, Beamafar said:

     

    Nice catch!  It's rare that they make those H cabins available this early out.  Who knows, if they have to move you, it could be to a YC balcony!  😜

    That would be great, YC1 is over £3000 more.

    The downside of the YIN ‘H’Cabin is the closet is ridiculously small so we’ll have to hope they provide a Rolling Clothes Rack otherwise it’s living out of a suitcase.

  13. MSC available cabins is rather strange, there are numerous YC inside cabins available for consecutive 7night cruises but there was only 1 cabin for the same period 14 night cruise.  If I combined two 7 night as a B2B it was over $1000 more than the 14 night deal.  Don’t understand their logic !

  14. I've booked the last inside cabin available on a Seaside sailing in October 2020. It is a large H cabin, assume that we could be moved but not mentioned when we booked. Not really bothered if we are moved as long as we are still in the Yacht Club.

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