I know your experience was upsetting but I don't think it's fair to blame Disney. It is not a company's responsibility to remind you to pay your bills on time. I don't think the customer representatives were in the wrong either. They were under no obligation to provide you with anything more than what they gave you. You act like you are a victim, but you are the one who created the mess. Take responsibility instead of trying to tarnish the reputation of the company.
Disney cancelled my cruise without telling me
in Disney Cruise Line
Posted
I know your experience was upsetting but I don't think it's fair to blame Disney. It is not a company's responsibility to remind you to pay your bills on time. I don't think the customer representatives were in the wrong either. They were under no obligation to provide you with anything more than what they gave you. You act like you are a victim, but you are the one who created the mess. Take responsibility instead of trying to tarnish the reputation of the company.