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cwaj45

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Posts posted by cwaj45

  1. We canceled the cruise today as we’ve been to all the new ports on the itinerary. I had emailed the travel agent Sunday expressing my wish to cancel. The agency took it upon themselves to cancel Without discussing options with me first. We’re only getting 85% of the cruise fare towards a future cruise that that has to be used within a year and it will take 30 days before we can book it to get the FCC. I think it’s very interesting that most people are getting 90% future cruise credit or a total refund or an option to book another cruise within the next day or so. We were not given that option according to our travel agency even after I told her what I was reading. I think it was too late as she made a decision to cancel with penalty. 

  2. We just booked a Sapphire veranda on the Serenity. I picked a room when I booked but it now appears the room is still to be delivered on the invoice. I would love some input from those of you that have been on board since the upgrades on which ones have the larger balconies and have been updated. We were on the Symphony 15 year ago and look forward to cruising with Crystal again.

    thanks

  3. I just received notice that my March cruise is canceled and all voyages until May are canceled as well. This is the third or fourth time they’ve canceled on us. This time they’re offering no compensation, which I think is ridiculous. I now have to go back again and cancel flights and hotels. This is not the Ritz Carlton brand we are accustomed to, I will not be booking again unless they treat their clients better.

  4. I’m not at all impressed with LLP. I’m an elite cruiser that went all the way to Singapore for the Feb 1 Millennium cruise. It cost us  a lot of our money for 2 days in Singapore. Only getting cruise credit for there 1 day notice of changes and no direct response from 3 emails sent to LLP. I’m glad she doesn’t work for a company I own.

     

  5. Hi Trapper Zimmy,

    We’ve been on board with ya’ll in the past including the Costa Rica sailing. We will joining Sd2 in Cuba and look forward to seeing you. 

    Safe travels,

    Cole

  6. Traveldoc101,

    Thanks for the info, hopefully we won’t need it but nice to know.

    Made it to Miami, overnighting at the Hilton Airport Blue Lagoon. I don’t recommend it.

    Sugar Ridge Hotelwill not refund me for the room tonight in Antigua so also off the list.

    Ready for some weather and to see some familiar faces!

  7. We’ve been at the New Orleans Airport since 5:00 this morning. The airport is just opening at 1:00 pm due to ice. Needless to saw we missed our flight to Antigua and will hopefully get there tomorrow around 3:30.

    I hope no one else is having problems.

    Hold the yacht and 2 seats at the TOY for us!

    Cole and Craig

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