ADK2258

Ups, did you ever try contacting them? There is no phone number on their website and their live chat seems to be off-line all the times. Are they registered somewhere?

I actually found them on Facebook and commented on a pic they had posted, about our trip. They deleted my comment which added fuel to the fire, so I emailed them on there. Briefly described our trip and told them I expected to hear back from them. They then contacted me through my email. Have not given me a phone number. But did stress the fact that I will not let this rest until something is done!

We just returned Sunday from our 7 day cruise. We were aboard the Carnival Conquest and were in Belize on Thursday, Sept 12th. We booked all of our excursion for all ports through Island Marketing and have used the company in the past as well with no problems. Belize was a whole new experience. I do not advise anyone to book the Lamania excursion through anyone other than the ship you are on. That's the only assurance you have that the ship will be there when you return late. We had a horribly miserable experience from waiting for almost two hours for the trip to start, being hustle by "Anthony" who wore a silver plated belt buckle with a rhinestone marijuana leaf on it, to the ratchet boats we were piled into, not to mention it rained on us almost the entire time and the two boats the 30 of us were in ran out of gas 3 times stranding us on the River. Our last tender was leaving at 4 and we didn't make it back to the port until 5:30. We ran up almost $600 on our cell phone bill trying to work something out with Carnival so that they would not leave 30 of us stranded. The guide kept saying that he was somehow related to someone at the port authority and that the ship could not leave until the port authority released them.... not sure if that was the truth or if it was my husbands contact with Carnival that saved us, but we ended up catching the tender back to the boat at 5:30. We booked through Island marketing, the guides shirts said X-Stream Tours and I also believe they may operate under Belize Cruise Excursions also! Beware! I have contacted Island Marketing about these issues as I would hate for another group to endure what we went through! Not sure that anything will be done, but I know that Im doing my part!