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Utahborn

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Posts posted by Utahborn

  1. On 11/12/2022 at 5:12 AM, ldtr said:

    ON the Noordam the only lower deck center inboard cabins would be on Deck one under BB King.  Not exactly a location for a quiet night.

     

    From the floor plan it looks like that there may also be space between the cabins that might be used (potentially storage for carts, maybe even some crew spaces).  If the noise is in time with ship movement rising and falling it could be something bumping the wall or hitting together up above.  Part of the issue is that these cabins are not exactly known for being quiet to begin with (due to BB King, the Casino, etc) located above them.  Thus the offer to move, instead of coming to diagnose a problem.

     

    Best bet if you are not willing to move is ear plugs.

    We are far enough away from The Rolling Stone lounge so that it is an extremely low level sound. I always do an overlay of deck plans before we select cabins. Not only that this sound is definitely a banging, not music, and the band does not play at 2:15 AM  or 5:00 AM two times when the sound is most prevalent.

    We have also gone into the areas behind and above our cabin. The area behind is the staircase for the crew and above is is the Sound Engineers space for the Rolling Stones lounge. That area is essentially empty.

  2. On 11/10/2022 at 7:31 PM, cruisn71 said:

    Wed have had a noisy cabin on the Noordam on the maindeck midship.  It was 1074.  Different noises than what you have.  What cabin number are you in?

    We are in cabin 1073 just behind 1074. I have been able to speak with the occupants of all the cabins around us. The only one who faintly hears it is across the corridor from us.

    Unfortunately, my wife is super sensitive to the motion so our choice has been to remain in our current cabin. She loves cruising and we have been doing so for 25 years. Not including this cruise we have been on 39 cruises totalling nearly 500 days.

    The Guest Services staff have been great in trying to assist us. We have even submitted very positive comment cards on their behalf. It's a rough situation but not one to get nasty about. If they come up with something fine, if not, also fine.

    Interestingly we have gotten somewhat immune to it and it appears to have diminished some. If it is the piping as they say then maybe they are modifying their usage a little to alleviate sudden changes in flow. Since both my wife and I worked in Engineering all our career this has become a challenge to us to try and identify exactly the cause.

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  3. My wife and I have been on the Noordam since 8 Oct 2022 and have yet to get one good night's sleep. There is a very loud, sharp and metallic pounding from the ceiling. It sounds just like someone hitting a solid steel object with a hammer. I have measured the noise to be as loud as 80 decibels. We have complained constantly about this but the ship's staff does not seem to care. Guest Services has offered a couple of cabins for us to switch to but we can't do that. Our cabin selection is based on someone with Motion Sickness and if we are unable to book one of the lower, mid-ship and inboard cabins we do not book a cruise. The offered cabins are way to one end of the ship which means maximum movement. We would never have booked this cruise if we had to select one of the offered cabins. 

    It has been a great disappointment that the staff will not send someone to hear and evaluate the noise. After 25 years of cruising we have never heard anything like this before. Attached is a recording of the sound.

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