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Posts posted by Yinster
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You are correct we don't know the running costs of things but what we do know which gives an indicator of how well the business is doing is share prices and end of year profit values. If these are considered excess then customers do have a cause for complaint of rising prices and loss of benefits. Ultimately NCL like most companies have to answer to shareholders before customers.
Cruise lines need to be competitive as loyalty only goes so far. Especially as most now status match for you to try them.
For now, the Haven is our go to for the price we want. But we do cruise with other lines and our next cruises are with two different cruise lines
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Totally agree Sthrngary, NCL shouldn't raise prices and cut benefits but they have. Like everything in life, we value what it is worth. If it's not worth the money, we won't buy. However as long as people pay for the product given, prices will continue to raise and maybe more benefits will get cut.
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11 minutes ago, RocketMan275 said:
The concierge has nothing to do with the Haven restaurant.
Yes and no. The concierge doesn't have anything to do with the running of the Haven restaurant. However if you wish to invite non haven guests like we have (with a surcharge) then you need to organise that with the concierge and a reservation is kinda of made so the concierge knows when non haven guests are in the haven. The concierge will coordinate with the maitre D with the time.
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3 minutes ago, Sthrngary said:
Funny thing on the Secrets of the Haven and on the other thread I wrote on the Premium Plus Beverage Program. NCL seems to change things when they see we figured out how to leverage all their amenities. Then folks cruise, see some of what used to be part of the privileges are now gone.
The reason I asked is simply cos this thread is very long now and to for you to create the new one. Plus having 2022 in the title kinda of dates it. Like you say, things evolved including the Haven
You will be surprised who reads on here. Eyes and ears everywhere.
TBH as a company there's two ways to make profit when costs keep rising. Either raise prices and/or cut benefits. it's just business.
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Sthrngary - will you be creating a new Haven thread for 2024?
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15 hours ago, Sthrngary said:
- Coffee: All Haven guest should have complementary Starbucks coffees. I know that all Haven Guest can gain the French Press from the Haven Restaurant but that is loved or hated. Other brands have a full fledge barista bar that is complementary to everyone on the ship.
- Specialty Restaurants: These should be complementary to all Haven Guests. At absolute least, just provide every Haven Guest with the Free at Sea Plus program.
The coffee thing can be kinda of given easily by providing a self service coffee machine like the one they have on the observation lounge on NCL Joy.and putting it either in the bar area or pool area. The beans they use is the same beans they use in Starbucks.
As for the FAS program, if you book under the UK bookings you get all that as part of the Haven packages. And not just what is on offer at the time. The normal FAS are including. Set number of minutes of WiFi that you can upgrade, some nights at speciality dining, credit on shore excursions and normal drinks package that you can upgrade..
it is why we did Haven in the first place. Cos paying them separately with a balcony make no sense when we could just a Haven suite for same price.
remember though UK bookings are different US bookings. We lose our deposit if we cancel.
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37 minutes ago, graphicguy said:
If you’re new to NCL, unfortunately you will be one the latest allowed to board.
That is true but only if it's the first lot of check in times when the ship is ready for people to board. Once all the numbered groups have safely boarded, you can just check in and walk on.
Of course that is during the later check in times and closer to when everyone needs to be onboard
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Thanks for clarifying it is the American diner and not Q.
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1 hour ago, cruiser2015 said:
you not fly from east to west to board your ship?
Hello again
I thought saying I prefer the flight home to be the shorter of the two would suffice but I can explain further. Not an issue
Yes we flew to our cruise but like most people when you start your holiday/vacation that flight is part of the adventure. So you look forward to it and excitement is built in
After the cruise, like most, you just want to go home. Well we do. So having the shorter flight is a factor for us. Not a big factor but still a factor. If we lived stateside then I guess we would prefer the other way
I don't usually suffer from jetlag but on this trip, it didn't matter. I didn't really adjust to EST as we were only in NY for two days before we sailed. Then we were adjusting to one less hour every couple of days so it was ideal.
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50 minutes ago, cruiser2015 said:
Bt, you opened your post saying you preferred going west to east due to the shorter flight time - perfectly logical; but only If west to east refers to the return flight.
The whole sentence in the original post said the flight home would be the shorter flight.
Like someone else said, you are confusing yourself. Everyone else seems to have grasp the spirit of the contents.
Apologies to the original poster, I didn't think my wee post would have been so controversial
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1 hour ago, Notamegagirl said:
Hello! I thought the free at sea dinning offered more than platinum coupon. Such as appetizer, soup or salad and main course and dessert. While the coupon only offered app, main course and dessert. .
I would use coupon for teppanyaki, food republic and Q..save my FS dinning credits for La cucina and cagneys...hope everyone has had better experiences with their coupons/credits...
That has been very helpful
For the smokehouse I heard that haven guests can use it for Day 1 lunch. If that is so, I will do that for free
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44 minutes ago, tgloersen said:
You can now use Platinum dinners at any of the restaurants.
I knew this hence why question of how do I use both different credits/ coupons to get more for my buck
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15 hours ago, Ballwin Babe said:
From: Special Events Breakaway <SpecialEventsBreakaway@ncl.com>
Sent: Tuesday, August 1, 2023 12:45 PM
Cc: Special Events Breakaway <SpecialEventsBreakaway@ncl.com>
Subject: RE: Meet and Greet- Breakaway 11.12.2023-48451156Good afternoon Joy,
Thank you for contacting Special Events in regards to your MEET AND GREET request. Please be advised I have sent your request to the ship; keep in mind it can it can take up to 7 business days to receive a reply. I will forward any information to you as soon as I receive it. In the meantime, please advise should you need further assistance, thank you.
Regards,
Vanessa Trujillo | Special Events Coordinator
I received something similar and heard nothing back till 1 month before the cruise when the organiser on the ship came back to the staff on land.Though 11 days is cutting it fine
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Sorry if I confused you. Probably the way I said it
Starting west (stateside) and moving east towards Europe.
Does that help?
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Being a Scot and want to use this fully, can anyone advise the best way to use our 2 platinum dining and 2 speciality dining vouchers for NCL Joy
Restaurants we like to dine are
Teppenaki
Cagney's
La Cucina
Food Republic
BBQ smokehouse
Though I have heard that we as haven guest can dine at the smokehouse for lunch on the first day. Is that true?
TIA
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What email address did you use?
I have contacted for a couple of meet and greets on different ships and each time they have replied initially to say they will coordinate with the person on board. Then nearer the time I would get the details of where and when.
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Bring from the UK, we preferred going West to East so that the flight back home is the shorter one. Yes, the clocks went forward a few times but it didn't really impact our cruise. However it is definitely personal choice.
Weather wise, it can be anything as it is out in the Atlantic Ocean. But I've thing I did learnt is depending on the direction of sailing, we took a starboard cabin and got more sun than our friends on the port side
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Tipping is so subjective.
Tip how much you want to whoever you want and you won't go wrong.
There is no right or wrong answer and don't let anyone tell you differently
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Even with the new location, there will be a haven waiting area after security. So you join the masses depending on when you arrive. Once past security there will be signage saying haven check in. Usually at the very end of check in. If you don't see it, ask the person directing people to the different check ins.
We usually only hang about in the haven waiting area waiting for to board.if there is nothing holding us to board we just go onboard as the waiting area usually consists of a few chairs, some snacks and drinks you find onboard anyway
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We will going on Joy in November and have a meet and greet in the conference rooms, Atlantic and Pacific. Where is that?
Loving how you are sharing the experience.
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What's the name of the concierge? Hopefully by the time we are onboard in November there might be a new concierge. Not that we are high maintenance but everything you said the concierge couldn't do is all part of the job.
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All depends on who you book with as some TA don't participate in the upgrade bid program.
Nothing to do if the Hutton works.
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28 minutes ago, Sand and Seas said:
im guessing the sundeck lunch/snack menu is being prepared in the Haven kitchen?
If so, perhaps I could enjoy those tempura vegetables and a chicken Caesar wrap while enjoying the air-conditioned dining room🤔
Yes, just ask for that menu when you sit down and they hand you that menu.
Also depending on the maitre d, you might be able to get anything else from a different restaurant within the ship. However if they say no, don't stressed as since COVID they have been short staffed and this requires one of the staff to fetch it. But you can ask and wait. Only thing they won't get is sushi. It doesn't travelled well.
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21 hours ago, Sand and Seas said:
We recently upgraded this next cruise to Haven (12 heavenly days....YES!) Would the Haven concierge be able to process the soda package purchase for me and then print a new keycard?
😊
Yes and then print out another key card. One cruise, I had several cards printed out cos for some reason I couldn't get into my cabin.
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The NCL Haven Luxury VIP Experience "Secrets" REVISED for 2022
in Norwegian Cruise Line
Posted
Benefits wise - I like to see other countries like the US given the same as the UK. All the usual FAS. Drinks package, shore excursions credit, a few nights at a speciality dining restaurant and WiFi credit. Give people premium drinks. And supply more cans of soft drinks that I can put in my fridge. Also why not supply bottles of water too?
Though when we first cruise with NCL, speciality dining was unlimited. Now it's 2 nights on a seven day cruise
Have more self service coffee machines around the haven area for Starbucks coffee. I don't drink coffee but my partner appreciated it on the Joy.
Changing the menu at the Haven restaurant. Even if it's a three night rota for seven days
Having a tick sheet for afternoon snacks at the start of the cruise that the butler collects. Just like the breakfast menu .This will say what is going to be offered on what day. Hopefully reducing what is wasted plus knowing if there's any allergies or preference. When we were on the Joy, we were fine with the snacks on the observation lounge so ask for NO afternoon snacks. Hate food wastage.
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