Hi all,
We were on a British Isles cruise on the Apex in June (and an unplanned trip to the Baltics). My husband and I both contracted Covid on the 10th day of our cruise. During our quarantine in our cabin, we received a letter from Celebrity explaining that we would receive a refund for the last 3 days of our cruise (because we were confined to our cabin).
Since returning home, we have received no additional correspondence. My husband has tried to get through via phone, for the past couple of days, with no luck.
Has anyone received their refund (or heard from Celebrity) that had a similar circumstance?
I know that on our cruise, at least 100 of the 1,100 passengers tested positive for Covid.
Thanks for any information you can provide.
Hi all, We were on a British Isles cruise on the Apex in June (and an unplanned trip to the Baltics). My husband and I both contracted Covid on the 10th day of our cruise. During our quarantine in our cabin, we received a letter from Celebrity explaining that we would receive a refund for the last 3 days of our cruise (because we were confined to our cabin). Since returning home, we have received no additional correspondence. My husband has tried to get through via phone, for the past couple of days, with no luck. Has anyone received their refund (or heard from Celebrity) that had a similar circumstance? I know that on our cruise, at least 100 of the 1,100 passengers tested positive for Covid. Thanks for any information you can provide.