Same issue here! I charged all the shipboard expenses to the Princess Visa and it appeared on the statement with only ONE point per dollar.
I also feel that the person on the phone was someone who was "outsourced" and had no clue what my gripe was but rather read from a "script". No one ever called me back and i had to call many times to find out what was going on. Suddenly it was fixed but again I had received no call or letter of the outcome. This is horrible and there should definitely be some credit for the time wasted on resolving and issue that should have never happened in the first place!
Princess Visa Card Points Question
in Princess Cruises
Posted
Same issue here! I charged all the shipboard expenses to the Princess Visa and it appeared on the statement with only ONE point per dollar.
I also feel that the person on the phone was someone who was "outsourced" and had no clue what my gripe was but rather read from a "script". No one ever called me back and i had to call many times to find out what was going on. Suddenly it was fixed but again I had received no call or letter of the outcome. This is horrible and there should definitely be some credit for the time wasted on resolving and issue that should have never happened in the first place!