-
Posts
17 -
Joined
Content Type
Forums
Store
Blogs
Downloads
Events
Gallery
Posts posted by DBRO
-
-
I also had this happen to me this week. We sail out tomorrow & my cruise is obviously paid in full. 2 days ago when signing in to my NCL acct. it stated I had a balance and it was due with a odd due date. I think "my glitch" had something to do with not having paid my DSC. I called CAS & paid them over the phone with her & then my balance went to zero. I at 1st called NCL direct line (tech support) I think & he was not helpful and in fact very rude when I was trying to explain what my acct. stated. I can definitely see how one can panic when this is being seen:D
I am going to pay our gratuities off right now and see if that fixes it. Thanks for info
-
I had this happen to me a few weeks ago too on two CAS cruises I have booked. One cruise was paid off, but it said it wasn't, and another the amount due was off. I called several times, they said it was a glitch in the CAS software, and sent me confirmations showing everything was good reflecting the correct amounts. The system did "fix" itself but it took two weeks or so. I agree, very troubling. I called CAS and NCL tech support a few times about it since I was envisioning losing my rooms, and they told me that they opened a ticket regarding the glitch. So it can't hurt to call their tech team.
Thanks. Will call them tomorrow
-
Yes, We can go as far as it asking us for a credit card to make the remaining payment. But casino at seas said we are paid in full. Not sure what to think at this point. I will call and CL not casino at sea’s tomorrow. Thanks for info
-
Yes. Called tonight and they resent my paid in full email. What I'm worried about is we called 2 times prior for a price on this cruise. Offered only 20% off. Then called about week later to get a price and they offered it for free and then we upgraded to a balcony for extra cost. I hope the CAS agent did not screw up and they adjusted the price back to 20% off.
-
Paid off cruise few weeks ago. Now when log in online, says we need to make final payment before 2/19. Over $1000 still owed. Called CAS and they said everything is good and we are paid in full. Has this ever happened to anyone else?
-
-
I booked my NCL cruise through CAS, I didn't have a comped cruise, just used them to get my player card discount. My question is, will I be able to board with the CAS people even though I didn't have a offer of the "free cruise" Thankyou
Yes. Anyone that booked with CAS can board together.
Sent from my iPhone using Forums
-
Thanks will check it out
-
If I was going to buy 100 shares of stock in NCL. What is the best way to go about it? I never invested in stocks on my own.
-
If I was going to buy 100 shares of NCL stock. What is the best place to go through to do it? I never bought stock outside of my IRA. Was just wondering how to do it
-
$7.95 per person for whole cruise. Worked great for our family of 5. We all have iPhones. Texting and calling worked great.
-
The app worked great for 14 of us on the breakaway last week
-
I was on hold with NCL and my travel agent about this. They told me it was a glitch on NCL and the 2 choices together will not be honored. :mad:
-
https://www.parkjockey.com/cruise-parking?gclid=CJKoyI_gqMMCFW4F7AodoUwANg
We used these guys for Park right and was $156.00 for 7 day. They are much cheaper. Use cruise5 for $5.00 off. Hope this helps
-
No limit. Drink till you pass out. Any drink $10 and under is included. It's a party boat with that package.
CAS- payoff amount wrong
in Norwegian Cruise Line
Posted
Thanks for info. We are hoping it’s all final.