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Roamin' Catholic

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Posts posted by Roamin' Catholic

  1. This post deals with RCI alone as I understand other cruise lines have a set of rules for each one.

     

    I would like to let this experience be known to all. RCI, after final payment has been made, does not offer a refund of any sort or any on board credit if the cruise fare drops. An up grade is the only offering should this happen.

     

    This is what we learned having booked a cruise in 01 of 2014, made final payment and then found a RCI published fare that was much lower. The cruise line stood by their policy. No refund nor credit as the final payment had been made. I do not know when the cruise fare was lowered. It could have been before our fianl payment due date (set by RCI)

    or before. Just don't know.

     

    The only alternative was to cancel the cruise, take the penalty and re-book the same cruise . That was the only method to recoup some spent funds, less the penalty imposed by RCI.

     

    We have written to RCI and expressed our displeasure with this experience. For us, it's experiences like this that take the fun out of travel.

     

    So, be savvy don't make the final payment any day sooner than you need to and know the rules/policies in advance.

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