92mill

We were "late" in just booking a few days ago a cruise in May2020. Because of our "lateness" we found that some excursions we wanted were already booked up, so we have had to go on the wait lists. A few other excursions were still available in other ports and we booked the ones  we wanted. It just goes to show that if you are particularly keen on a specific excursion book the cruise early and forego the chance of a late reduction in cost.

One of the much marketed features of Regent is its inclusion of free excursions. However, there is a problem for people who book late or sometimes not so late.. The website lists all free excursions whether they are available or not, but only when the cruise is actually booked can one see which are available. This can lead to disappointment. Would it not be possible for Regent to mark against free excursions listed on its website those that are fully booked.

"FYI - Regent has added a very drinkable Pouilly Fuissé to the complimentary wine list. It was the featured white wine last night in Signatures and is also available on request in the other restaurants"

 

For some reason, I can't "Quote" the above posting the normal way. We were served the Pouilly Fuisse in Compass Rose two nights ago on Navigator, perhaps because there is no Signatures on Navigator. And, yes, it's very nice. That night was also the first appearance of the Penfold Koonamunga Shiraz/Cabernet blend in Compass Rose. Unfortunately, it was the last night of the cruise.

Your last point illustrates why Regent should let passengers have a list of the complimentary wines early on in the cruise. It is such a pity you were served a wine you liked on your last night. If you had had the list you could have enjoyed it earlier and more often.

When is Seabourn introducing free Wifi? Other luxury lines, such as Regent and I understand Crystal already do so. Although if you are Gold you get 3 hours free per voyage, but that's not much and very mean.

We used to get email responses from Regent concerning queries very rapidly.Three recent queries have not elicited any replies so far. Is this the effect of the new ownership on Regent Head office staff?

There's a current Voyager thread - Dubai to Cape Town. I don't know how to transfer your query to them. Maybe you can.

The problem is, or I hope was, not where we are located in the world but where we are located on the ship. It's their equipment at fault.

One of the issues on Regent ships was poor wifi. We were told that it would be improved significantly in October/November. Has this been done?

What are pouring wines? I thought all wines had to be poured from the bottle. Is it an odd expression for complementary wines? If so how does one get a list. I've always been turned down on Regent.

Hope the NZ Sauvignon Blanc gets back on board and remains on board in sufficient quantity for all Regent cruises and all ships.

The British Foreign Office is still advising against visiting Mombasa and the surrounding area. Does anyone know what action cruise lines are taking in view of this

If a friend is booking Prime in advance of the cruise and asked us to join them, which we have, does it mean we cannot book Prime in advance on another date.

If the Mariner is going to Alaska in 2016 it is possible it will be going round South America after it arrives in Rio from Cape Town in late December 2015. Or maybe that's too soon to then go on to Alaska.

Why the delay in publishing 2016 schedules? most cruise lines including Oceania have already published them, some many months ago. Is this a consequence of the NCL takeover. If so, it does not augur well.

You are right, as you often are, TravelCat 2. But if there is a coffee tasting I'd love to be one of the tasters

Maybe Regent and Oceania should swap Food and Beverage Managers, then we might get decent coffee on Regent.

It was not a real typo but my ipad sometimes substitutes words if I do not use standard English and I did not look this time.

Anyhow I googled 'force manure' and one expression that came up was 's_ _t happens'!

Happy cruising to everyone even if the Captain has no name.

Thanks Minotaur. How do you get such a list?

We are wondering why Regent, in common with some but not all lines, do not let us know in advance the names of their senior officers and guest lecturers on forthcoming cruises. Why do we generally have to wait until we board. We know that they are often appointed many months in advance so it cannot be for this reason, and we appreciate that names might change due to force manure. It can't be for the stupid reason that they want to surprise us. So Why?

Regrettably Mark is right as we also find that many (even most) hotels serve poor coffee and even some coffee shops do so as well. We can remember tahat at one time Regent served excellent coffee. This was soon after they took over from Radisson and before the cost accountants got to work.

So did we recently on the Marina. But the Barrista told us that the coffee beans were the same throughout the ship., and he agreed that it was their quality that was the problem.

A couple of points.

Travelcat 2 seems almost alone in not disliking the Regent coffee. We've sailed with them a lot and invariably almost everyone dislikes their coffee.

Perhaps Travelcat will conduct a poll on his next Regent Cruise. An anti-coffee result might influence the 'coffee' bean counters at Head Office. It is such a pity to mar such a good product as Regent cruise with meanness.

Oh Dear.

We had hoped Regent had reacted to the constant criticisms of its coffee. It would seem not.

As I and others have constantly written, the problem lies not in the strength nor in the machine but in the quality of the beans. They just don't use good quality beans.

On our forthcoming cruise we are thinking of bringing our own beans with us, but even this wouldn't shame the cost accountants at their HQ.

Has anyone compared prices on the websites for those booking in £sterling with those booking in US$. It could be revealing as terms offered in the United States seem to be superior to those offered in the UK particularly with regard to deposits and cancellation.

Thanks Travelcat.

You are always so quick in responding to new threads on Regent.

Yes we did respond to the mid-cruise form and got immediate action. Regent are excellent this way.

What is the emai of the President as our issue might be one for him.

I am wondering if the end of cruise appraisal forms are all forwarded to Head Office. In which case the United States or the country of the customer?

We returned recently from a Regent cruise which we enjoyed thoroughly. However we marked down a couple of members of staff and complained about an aspect of Head Office. Should we expect a response?