PM2014

Great review....im on the same trip in 4 days! Looking forward to it!

Going on my 1st xruise shortly (61 days) and have 4 booking/rooms showing under my manage page. I just called about a price match and found out that they were NOT linked even though they are all listed under my bookings. 3 I was able to link sincs I did the bookings, the 4th they say I have to call with the other party to link it since I did not book it. So just because you add them to your booking/manage page does not mean they are linked. Call them to verify.

Called them up yesterday, no pvp since I did the booking so just called the customer service #. The lady that answered was very helpful. Got price reduction off my balance fot my room since it was paid in full. The other 2 rooms got OBC. Quick and painless. Will definitely call instead of the online form next time. Next question, havnt checked yet. Can the OBC be used to prepay tips or only used to pay tips from the accouny at the end of the cruise?

Thanks for the info all!

61 days to go

Do they do anything special if its a honeymoon cruise (and 1 time cruise)?

Just got home, it wasn't paid in full yet so it lowed my final payment by $240, only downside it now final payment is due 6/10 instead of 7/10, no biggie but any new price drops will be OBC instead of actual money saved... all good though.. have 2 more rooms for the kids that I'm going to look into as well, will call for those those, they are paid in full so if it's enough difference i'll upgrade the rooms...

Never got any automated replies, not even i junk folder.

Just got a response from the customer service email from 4 days ago and I got the price drop so all good :-) guess ill call from now on instead of using the online form... so much for technology.

Both times the website told me it was submitted do I don't know

I may have a PVP, I intially started to book thru their website but needed to book 3 cabins in dif catagories so I put my # in and a rep from carnival called me and booked for me, so PVP? Maybe my initial confirmation email will have their name?

Ill give them a call when I get home as after 2 forms and an email still no reaponse...

This is my 1st cruise, going on the Victory in August. I booked Early Saver, i noticed a price drop a week or 2 ago and submitted the price match form. 4 days later I still never heard back (yes or no), I emailed Carnival and still no response. I have submitted another form as the price has dropped again. Do they send a response or how does this work? I will be calling them if I dont get any response but I am a bit disappointed in their lack of communication considering i even emailed their customer support.