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Very interesting. 

We were booked on Summit May 9 which was cancelled by X March 24.  I got online and chose the refund rather than FCC within 10 minutes of getting cancellation text and email.   Our card was credited on 5/14.    

Relieved to see the credit come through.   Sad that I am not in Bermuda today.

35 minutes ago, MarLieb said:

 

I think when people refer to testing they are talking about not only testing for the virus but also anti-body testing which can tell you if you've had the virus or were exposed.  I, personally, would love to be able to take an anti-body test as I believe I may have had the virus weeks ago but did not qualify for testing because, at the time, I did not fit the CDC's criteria.  

I agree.   I’d love to know if I had it so I could get out helping more without worrying about getting it or spreading it. 

Our state had a tornado in Nashville in March and one in Chattanooga in Easter. So many more could be out helping if they knew they were safe from covid. 

1 hour ago, phoenix_dream said:

I'm honestly not trying to be a troll here, but look at what you just said.  Yes, Mexico is statistically behind the US.  But how pathetic is it that the US has only tested 2,250 per million!  That has to improve drastically before sailing can begin (not to mention other openings).  I do agree we have a better medical infrastructure and resources, but our testing remains awful.

I don't understand a need for more tests when over 90% tested are negative.

   It seems like we are covered.  

I think it's a slippery slope.  A person in my husband's company has a wife hospitalized with covid.  I cannot imagine his coworkers suing they company if they catch it.  

Celebrity has done reckless things in past weeks, but I don't understand them being sued over this.  Who knows who passed it.

On 4/10/2020 at 12:56 PM, PTC DAWG said:

When it passes FluA deaths in the US...let me know.  Keep in mind, many places are attributing any death to Covoid. 

 

18K Covoid deaths in the US so far...

 

This is from the CDC on the Flu this season

 

the CDC estimates between 39 million and 55 million flu illnesses, at least 400,000 hospitalizations, and as many as 63,000 deaths from flu

 

This is factual...not BS, remove it they want.  

I have seen several reports that if a patient has a preexisting condition and has covid but the preexisting condition causes death, it is attributed to covid.   The hospital gets 100% funding for covid cases where if other condition is shown, they go through insurance and get the lower negotiated network rate.  Also patients with respiratory issues but not tested for covid are attributed to covid.    Truth is not valued anymore.   We'll never know how many truly died from it.  

Still waiting here.  It's been three weeks.  I worked in accounting and there is no reason it is taking this long other than they need the cash.  

There is a thread on the Celebrity board.

A woman on the Eclipse which was in South America docked a week ago Sunday in San Diego.

A woman had been to the medical center onboard twice and was originally diagnosed and treated with bronchitis.  Days later she was still stick and went back to be diagnosed with pneunomia.  The first visit she was not told to stay in her room but was at the second visit---after being on antibiotics for days?????

The ship kept claiming to be a "healthy ship" even as it got permission to dock.   However, the lady was taken from the ship  by ambulance to the hospital.  She tested positive for covid and is in ICU.  I read in one article Celebrity reported her having heart problems; I suspect to avoid the problems of quarantining a ship of sick people.   

The passengers disembarked and flew commercial air to their homes.  Celebrity sent an email later that they could have been exposed.   A week later over 60 have tested positive and nearly 50 additional are showing symptoms.  One crewman has died.   

It is really alarming that these people were disembarked while the info was withheld.   

Very disappointed in the dishonesty.

OP here.

I called BOA and told them situation.  They put a dispute on account and said not to pay.

I'm grateful for those in similar situation who posted their experience.   The ones posting opinions as fact not so much.

8 minutes ago, Va man said:

I am really confused why so many people are angry at Celebrity/Captain Leo for letting us off the ship in San Diego.  Even before we docked, that decision was in the hands of San Diego County Health Department and US Immigration and Custom's Enforcement.  The San Diego County Health Department had to know someone was taken off the ship by an ambulance as soon as we docked.  They decided not to have us wait for the results.  They are the ones to be upset with as they made the call.

 

 

I read she was taken off having heart problems.  If that was the reason for an ambulance request, the port authorities would not have any reason to halt disembarkation.

  Did Celebrity say it was a heart concern to avoid covid scrutiny and rejection?

35 minutes ago, DFD1 said:

My guess is that the political pressure has become intense in the last 24 hours....to the extent that the Broward County Commission, having required a plan to be presented, will allow the ships to dock this afternoon.

 

Having said that, the difficulty of managing the situation once the ships are docked is a very real and pressing challenge for a lot of professionals from several jurisdictions in and around Port Everglades.

 

This is a tough situation.....new territory for everyone involved.

I've followed several stories online and it's always interesting to read to comments.  i would say well over 90% of the comments are against letting the ship dock.  Here on CC we love cruising and want this to end well and NOW and maybe have more empathy because we know it could be us or someone we love onboard.  Much of our country does not cruise and see it as "rich entitled people on a luxury cruise" who now want US to bail them out.  If you think comments on here are bad, you would be appalled.

I would think public opinion is more against them docking.   There were several people on here who were against it early on.

I think the politicians are getting more pressure to not let it dock. 

Praying this ends well and soon.

2 minutes ago, AmBear said:

Humanitarian, OK, I don't think anyone would disagree, but,,,,

it seems too many are just demanding, and refusing to accept the obvious,

This area of Florida is already max'ed out! Its got nothing to do with this area being cold, indifferent to these people, its about whether this could make it worse for everyone!

There isn't hospital beds just waiting for the next person to enter sick!

Demanding this ship ports in the middle of a HOT ZONE just might make it worse for these cruisers! 

I have thought this for a few days.   If I was on that ship, I would be eager to get off, but I would have qualms about the care I would receive if was critical and also the high rate of spread.  I would not want to be in NY or S Florida at this time.

8 minutes ago, az_tchr said:

They have promised you either a refund or FCC.  The contract that you accepted covers that.  They certainly have a legal responsibility to refund your money, but you need to tell them if you want a FCC or refund. 

You certainly can do as you see fit, but the charge was definately legitimate. You booked a cruise.

Calling their bank that issued the credit card is a good idea.  The terms of the credit card Are with the issuing bank - not Celebrity.  They can easily and quickly transfer the refund to another account if they do not agree to waive you paying the amount due.

This is simple and just requires a bit of your patience.

 

 

As stated in OP,  I immediately responded that I wanted card credited rather than FCC.   I received a text about cancellation at 5:05 pm and got on email and had same message with place to click to request refund.  I had this complete by 5:10 so I hope I am near top of refund list.   

The fact that they canceled and refund should be coming makes me think it is disputable.  Why should one pay for a service the vendor has said they cannot provide and will refund?  I cannot think of something more obviously disputable.

5 hours ago, az_tchr said:

You can, but you are disputing a legitimate charge.  I presume you requested the refund from your post.  If so you can either call the bank who issued the card and they might waive the payment and fees. 

If not when the credit is issued simply call and request they transfer the $$ to your payment account.  A transfer takes seconds.

I'm not sure it is a legitimate charge.   I paid for a service that the company is not providing and they cancelled.   
It doesn't make sense to me to pay for something which the seller has stated they will not be fulfilling and I know I won't receive.  

I booked a cruise in February just after my statement date ended.  It is on my March statement due early April.  It is a May cruise so I paid in full.

Celebrity canceled the cruise last week and I immediately opted for the credit over FCC.

This is on the Celebrity visa which we only use for their cruises and probably won't book another for quite a while.  

Can I dispute the charge since cruise is canceled and not pay rather than pay and have huge credit once they finally post refund?

15 minutes ago, SilvertoGold said:

TWO positive out of 138 reporting symptoms?  Does this make sense?

The lady doctor in Trump's daily press briefings stated that 2- 3% of people tested were coming back positive so this is a little lower but within the margin of error.  OTOH, it could raise significantly in coming days.  

18 minutes ago, sansterre said:

OR, the Zaandam might just become the docked or anchored hospital for the sick passengers and crew currently on the ship.

Prior to disembarking, those who aren't sick would have to pass test(s) proving they will not spread the disease in Florida or wherever they are headed.

But here is my question:  How long does it take to get a result for the COVID test?  and can results be determined on the ship?  

I've been waiting 5 days for my result, but they tell me results may take another 5-7 days.  IF medical staff does have COVID-19 test on board the Zaandam (I assume they may have been picked up by the Eurodam in San Diego on March 18), do they also have a way to get the results?

One more question:  I know that a ship cannot move without a medical doctor on board. What staff would they refer to that were on the Rotterdam along with tests and medical supplies?  Would there be other medical staff/nurses also on board the  Rotterdam, Oosterdam, and Eurodam?

I know of people in two different states who were tested and got results the next day.

I just received the text that my May 9 Bermuda sailing is cancelled.   I also had an email. I followed the online prompt to get a credit to charge rather than OBC.  

I have travel insurance I booked on my own.  Is that money lost or is it refundable since cruise is canceled?

6 minutes ago, ducklite said:

You must not know anyone who works for ORMC or Florida Hospital.  I have about 40 friends who work between the two.  My friends are exhausted, they are running out of supplies, and they are regretting getting into healthcare.

If I were one of the passengers I would not want to be getting off in a port with no place to shelter and feed me and overcrowded hospitals.  I'd rather continue on for another 12 hours to Charleston.

 

That is your opinion and you are entitled to it.  

Putting emotions aside and looking at facts, Florida's economy is grounded on tourism.   It benefits greatly.  You do also by not having state income taxes as a result.  Cruise ships are homeported in southern Florida year round and bring tourist dollars into several other ports throughout the state.  

People in healthcare throughout the world are exhausted right now and will be for the near future, not just your community. The ones I know are eager to do everything they can for everyone.  No time for complaining and it doesn't help anyway.
For you to say the ship cannot come there and should instead go to Charleston is shocking.   I'm sure you would not want the ships to all go there in good times. 

The American spirit is sticking together and helping, not complaining and passing the buck.

I'm praying all turns out for these very exhausted travelers facing another hurdle.   They are getting more adventures than they signed up for.  

I can't find anything about the symptoms.

Are they having the cough/fever/respiratory of Covid or is this a stomach Noro bug  ?

Has anyone said?

I received similar email with e docs and luggage tag for my May Bermuda cruise this morning.

It would take a miracle for it to be able to sail.  I'm not cancelling but I'm doubting Bermuda will have reopened its port by that time.  They are rich and don't need our money or germs.

19 hours ago, SusieV said:

125% is an insult for those of us cruising this weekend.

Holland America is giving both a 100% cash refund AND 100% Future Cruise credit for people booked to sail this weekend.

1 hour ago, Georgia_Peaches said:

Wow!  Good for CCL.  That's really good to know!  I don't usually sail Carnival, although I have in the past.  Interesting how each of the cruise companies are/will react to both the crisis and it's aftermath.

It's not just Carnival but I think the cruiselines they own.

If you were booked to sail Holland America in the next few days they are giving 100% refund AND 100% future cruise credit.  

2 minutes ago, kazu said:

 

 

And, I have a suspicion that in return for suspending, there is some bail out coming as well.

That's what I thought too.

1 hour ago, cruisemom42 said:

I have never purchased CCL stock but am thinking that I might purchase the 100 shares needed to receive OBC should the price reach a sweet spot for me. In contemplating retirement in a few years, I anticipate more cruises annually on the horizon.

 

I do not have an online trading account. Is it possible to purchase direct from Carnival? I know this can be done for some stocks.  Anything else I need to know in making this purchase?

I set up an  online account with TD Ameritrade easily this week and bought 200 shares—will keep 100 for the OBC and sell the rest when the price goes back up. TD was easy and quick to set up. We had an account with Fidelity when we owned before and to reactivate I had to go into the office where TD lets you do everything online and fund through Ach which is immediate.