I would agree with most of what has been posted. After 9 of our last 12 cruises on Celebrity we have made the decision to explore other options. The main issue we have had is the new pricing. It used to be a value to slot between the more main stream lines of Royal, Celebrity, and Norwegian, and the higher end lines of Azamara, Viking etc. But now they are defiantly priced more in line with the smaller luxury lines.
The ships are beautiful, but they are understaffed and over worked, and the food cutbacks have been very noticeable. I understand every one in the industry is hurting, but the value proposition is not the same and people will look to other options. We used to cruise 2 or 3 times a year, but now it is once. I don't think these changes are exclusive to just Celebrity, as we have found HAL and Princess to be dealing with similar issues.
I hate to complain as the defenders of the industry do seem to attack anyone who does, but deep down everyone knows it is not the same, prices had already started going up before Covid, but they had to reduce fares to entice folks back. These are tough economic headwinds to navigate (no pun intended) for executive team but so far we would not give them a passing grade on the results so far.