baelinc
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Posts posted by baelinc
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I just left the Freedom on Saturday, October 28, 2017. No, room service is only available via phone.
I truly hope your cruise is better that ours!
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I was on the Triumph from September 27th - October 1st. The fun times from my cruise can be found here, https://drive.google.com/folder/d/0ByrbO4A3OJhJcXpVZjZKTV81Rjg/edit
Sent from my Nexus 7 using Forums mobile app
Room service on Freedom?
in Carnival Cruise Lines
Posted
I love to cruise and get away for a week. This being my 5th cruise I grown to love carnival and the standard they set with going above and beyond to make your cruise the best it can be.
This cruise we had brought first timers with us and had talked up how great cruising and carnival is. The service was seriously lacking and the food quality was sub-par. I know with weather there are times when changes have to be made. Not a big deal as this allowed me to see Costa Maya, a port I have not seen yet. We were refunded our shore excursion for Belize so that was good.
In Costa Maya, which I found out is a small port, had roughly 15,000 people in port due to the changes with our ship as well as others. This number is what was announced after we had left port. That many people in a small port, hope you are not claustrophobic as you could not move without bumping into someone.
We ended up booking another shore excursion in Cozumel. The all inclusive chankanaab park excursion. We ended up having to pay extra, but this was the only thing we could find that was good for kids at the last minute. When we were waiting to go to the taxi stand after having signed the back of the tickets... We were told why we had to sign the back of the ticket, we thought it was just us saying that we used the ticket. But, we were told after the fact that it was so that we could not go back to carnival and complain because they cancelled snorkeling, one of the main activities we had planed to do.
It was just one thing after another and it is really likely that the first timers will not be returning to cruising anytime soon.