Nessa1dc

Just for additional information.  On our previous B2B's we received a notice 2 or 3 days before debarkation day to attend a meeting in one of the Lounges.  They explained the process.  Our Room Attendant would ask us about it close to the last day and explained that he would get our room together first.  On Turnaround day, we met everyone in an area...went through customs as a group, given our new cards and then released.  We often went back to our cabins (just opened the gray doors and closed them behind us) until the group lunch.

9 minutes ago, Biker19 said:

Talk to the cabin attendant for the cabin on your second cruise to negotiate that.

So during our 1st Leg...we should go where our 2nd cruise cabin will be and chat w/ the cabin attendant?  Hmm....a little tip may help too.  Nice idea.  Thank you.  Is that the normal procedure?  Or do you normally just go up with the new passengers?

We are doing a B2B on the Liberty in NJ.  We have done B2B before, the only difference this time is that we will be changing cabins.  We will move from a Balcony to a Jr. Suite.  Will we have early access to our new room?

2 minutes ago, reallyitsmema said:

 

Based on those itineraries, I thought it was Liberty.  You can see water, you could be behind this area.  This is Freedom but you get the idea.

 

Well...I wouldn't want that....but...it will be what it will be.

2 minutes ago, reallyitsmema said:

 

We have done suite guaranty in the past and have received JS cabins but also did well once and got a two bedroom GS on Anthem.  I would be careful about a guaranty on some class ships as I do not like the aft facing JS on Voyager and Freedom class ships as they are behind the large gray space at the back of the ship, so the balcony is set way back in the superstructure.  I would have no issue doing guaranty on the other ships though.

We will be sailing on the Liberty (Freedom Class)....but as long as we can see some water from our balcony....I would be ok.

We had 2 Cruise Certificates from Casino Royale.  When we combined, we could get an upgrade to a Suite Guarantee.  We are doing a B2B (9 day Eastern Caribbean and then a 5 day Bermuda).  We have the Suite Guarantee for the 5 Day Bermuda.  We are staying close to our friends on the 9 night, but the 5 night would be the guarantee and we won't know where we will be.

The Gentleman from RCCL said that the lowest category we could have is a Junior Suite with the possibility of a Grand Suite.

So let me know the pros and cons...what is the likelihood of us getting a Grand Suite?  Anything we should check on or be weary of?  I appreciate all comments.  Thank you

12 hours ago, Biker19 said:

The RC blog may have those. The app will also have most of the info fairly close to the first sailing on those routes.

How do I get to the Blog.....

For our upcoming back to back, we have a 9 Day out of Cape Liberty cruising to Bermuda and then the DR....I was wondering if anyone has a compass?

Our 2nd cruise of the B2B is a 5 day to Bermuda.  I would love that compass as well.

How does the Casino work on the 5 Day to Bermuda...the ship stays overnight, correct?

Any insight would be appreciated.

To the OP....Most Royal casinos have a Smoking and Non Smoking side.  Not a different floor.  However, Royal now has a ship that has a smaller "Non-Smoking" casino.  That should end the issue, right? But as you can see by this thread....those that will complain...must complain.  For those that hate smoking but want to go to the casino....try Wonder of the Seas.  

3 hours ago, iscruisingdunzo said:

I have an Anthem Sailing in little over a month that I booked over 1 year ago for my 10th anniversary. I booked this sailing specifically because it stopped at Nassau and my kids really wanted to go to Atlantis.

 

Well, one day before the checkin process was live I thought I would get current on RCL happening and decided to check out this board. I stumbled across a post that stated Anthem was cancelling stops and changing Itineraries. I soon found out that my sailing was no longer stopping at Nassau. To date I have never been contacted by RCL regarding these changes. RCL notified some customers, and not all, which is insane! I double checked my e-mail, junk, no e-mail. Of course when I double checked and searched everything RCL I could find all my billing e-mails and invoices just fine...but no notification regarding any Itinerary changes. 

 

So of course I immediately e-mail RCL customer relations and I am told to the Guest Experience Management Team at 800-256-6649.

 

I contact the number first thing. Talk to someone that tells me that Nassau was canceled because of weather (lol over 6 weeks away) and there was NOTHING RCL would do. I request to speak to their manager. Was again told the itinerary was changed because of weather and it was for my "safety" and there was NOTHING RCL could do. I then request to speak to another manager, over one hour later, I am now told the itinerary was changed for our safety because of "ship speeds", and there was nothing RCL could do.

 

I then stated how disappointed I was based on the following:

1) I booked this over 1 year ago specifically to go to Nassau and Atlantis

     - RCL has since taken all my money for the cruise, excursions, packages, and now decide that they are going to change my itinerary without NOTICE!

2) I was lied to a handful of times. Weather cannot be forecasted 6 weeks out. RCL currently is selling the same cruise to stop at Nassau. RCL CURRENTLY has other ships stopping at NASSAU the SAME WEEK!

3) RCL Offered absolutely NOTHING.

 

I then PROPOSED to the senior level manager that my funds/bookings are forwarded to another ship leaving the same day that is still SCHEDULED TO STOP AT NASSAU the SAME WEEK and is currently available.

   I then told I would have to pay a change fee of $100 p/p and pay the difference in the cruise at today's prices which was over $3,000!!!

 

I was told I needed to wait for 72hrs to hear from their manager, of course to tell me that RCL will do absolutely nothing...

 

I know all the RCL tweakers are going to come to their defense, but this is absolutely insane that customers allow for them to get away with such. I paid money based on an itinerary that RCL told me they would deliver, and they are not. Obviously if there was a Hurricane or some kind of natural disaster, sure, things change. But this is a change they are making well after they took all my money, after the point they could give me any refund, and there is absolutely no reason they can not go to where they originally promised. 

 

Unless something seriously changes in the next 72 hours and I am not forced to go on the sailing as originally promised, RCL will most likely be dead to me. Their customer service and ethics have vanished and I will be selling my stock and no longer selling with this company on any future sellings. I cannot continue to support a company that would treat their customers in this manner and do not understand how others could continue doing so as well. 

 

 

I feel your pain.  I'm on the Nov. 12 sailing and they nixed Nassau.  I wish they would have nixed Florida.  We have been on this ship and sailed this itinerary more than a number of times...I guess I'm sailing to nowhere...but I love cruising and I'm a ship fiend...so I'll be fine.  

However, I understand your unhappiness.  I think its the millions of stories and a few fibs that send people over the edge.  I hope that you and your family still go and really enjoy yourselves.  You really need a cruise now.

8 minutes ago, attitudeda said:

No you paid for it in the form of gambling.

That's what I need...POSITIVE THINKING....that's right.  AND...I spent well over that cruise fare.  😊

13 minutes ago, Ourusualbeach said:

Correct

I guess I need to be silent...it was free.

Wait....this was a Casino Royale Complimentary cruise for me, so does that mean I get nothing?  All I paid was Taxes/Fees/Gratuity/Insurance.

Just got the Compensation email....let me get my abacus out.

Just now, Ourusualbeach said:

I received the notification on behalf of my clients for 2 sailings

Does that work for everyone or are you special 😊. Will they give this everyone or do we have to call?  About how much does that come out to be?

11 minutes ago, Ourusualbeach said:

Royal has one upped that $100.

 

Compensation

While your clients still get to enjoy their day onboard Anthem of the Seas, to help make up for the missed port, we will provide you with a one-day (1) cruise fare refund in the form of an Onboard Credit. This will automatically be added to your SeaPass account on boarding day. Any unused portion will be refunded to your credit card associated with your onboard folio.

 

For more context, one of the ship's four engines requires maintenance which impacts our speed. While this impacts our ability to deliver on the original itinerary, we're confident that it will still be an exceptional cruise vacation.

Did you receive this notification from RCCL or from your TA?

19 hours ago, Mbelle97 said:

On the 11/12 sailing and I very much wish we were skipping Florida and still going Nassau. 

I'm on the November 12th Sailing too.  I Totally agree.  I love cruising, and I love the ship, so I'm not super disappointed, but if there was something to skip...it would be Florida.

I feel like I'm taking a cruise to nowhere.

My BIL just returned from the Wonder of the Seas...COVID Positive.  We did not go on that cruise with him.  We have been on 2 cruises since everything opened up.  We wore our masks indoors and tried desperately to be cautious.  We were good.  We have a cruise planned in November on the Anthem.  I plan to get a booster if released before then and I plan to mask up, but I plan to go.  Be careful everyone.  COVID is real.  It shouldn't control your life, but to treat it lightly isn't a good look either.

Question...I understood that Diamond/Diamond Plus can arrive up to 1 hr. before their scheduled time.  Is that no longer?

5 hours ago, Biker19 said:

Most of the info in the Compass would be in the app - set it to the current sailing, not yours. The RC Blog may also have the Compass.

RC Blog?

I am looking for a cruise compass for the Anthem departing out of New Jersey...7 Day.  Any assistance would be appreciated.  Thank you.

I haven't seen "Let it Ride" in quite awhile on any of the ships I have been on...most before the pandemic.  When on the Oasis, it was not there.  They had Black Jack, 3 Card, Ultimate, Roulette and Craps

Really Excited to follow.  We will be getting on the Enchantment the day you depart.  So very excited to hear your take on things.

Thank you for sharing.

3 hours ago, Crazy planning mom said:

https://www.royalcaribbeanblog.com/cruise-compass?ship=289

Thank you so much....

Hello Everyone,

We are sailing from Baltimore on February 3, 2023 on the Enchantment.  Does anyone have a link of the Cruise Compass that would slightly mirror this cruise?

Thank you in advance.