csthomas1981

I definitely learned a valuable lesson on this trip. Its definitely worth it to purchase the insurance. Especially if you are traveling with expensive electronics

So finally after waiting almost 3 weeks for the claim to process I have received an email from Berkley saying that my claim was approved and I should receive a check in the mail within 10 business days for 1500 bucks. Still not the exact price of my laptop but definitely worth it. I'm extremely glad I purchased the vacation protection and from now on i will definitely do so.

Here's my concern. You didn't fill out any accident report or made Carnival at the time aware of what happened so what would stop everyone from making a claim like yours? I'm not saying I don't believe you, I'm just trying to play devils advocate here. I think this serves as a great teachable moment for everyone here. Make sure you let the powers that be know when something like that happens so in the future you have more of a leg to stand on.

Actually I attempted to make a report to carnival on the ship and was told by both guest services and security there is no report that can be done because there was no theft or loss of property. They said take a photo of my laptop which I did... BERKLEY has been fairly friendly regarding the situation and have basically stated that they will pay for repair or replacement once they tske the receipt for repair and compare it to the receipt of purchase and decide which is more feasible.

so i submitted the paperwork to Aon Berkley (the administrator for the plan)...I also submitted the receipts I was able to re-obtain from Apple and Walmart just waiting to hear back from them they said it can take up to 6 weeks. Fingers crossed

So I submitted a claim.. just waiting on someone to call me back from their company.. they asked if I filed an incident report on ship. Honestly I didn't see a point as there was no way it would have helped me recoup my laptop or anything. So I'm waiting to hear back from them. I hope they don't decide to make this a difficult process in which they try to find a reason to deny a claim. I just want my laptop fixed or replaced. God knows Apple computers aren't cheap in the slightest bit

Hey guys I'm back from an awesome 7 day on the Breeze and I have a huge problem. During my cruise I was sitting on the lido deck using my laptop when a child ran by and bumped into my computer causing it to take a huge fall to the ground which cracked the screen and damaged the bezel and causing it to overheat so I'm sure the internals are screwed up. I was wondering if vacation protection would fix this? I called carnival and was advised to do a claim with their Vacation Protection company (since i purchased it through them). However I called and made the claim and submitted my receipt and they have yet to get back in touch with me. Is this sort of thing covered or is this something I'm going to have to take as a $1700 loss?

Any insight would be appreciated