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Socalev

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Posts posted by Socalev

  1. I cancelled a cruise a week before sail date.  All the costs except for insurance cost, fare and administrative fees were reimbursed to one of the credit cards I had on file.  I received a cancellation invoice showing the fare and administrative costs.  I submitted the cancellation invoice to insurance and received payment within two weeks. I used two cruise next certificates and the value of the certs was included in the fare costs.  The two certs were not returned to my account.   I don't know if it will work the same way with a CASNext certificate. 

  2. 1 hour ago, DEBBO1012 said:

    Alaskan Cruise vacation  Day 2

     

    They have a special line for us priority folks for check in and a guide who takes us through a special tunnel and voila, we board the Bliss and it is beautiful!

    Hey, I figured out you were on the Bliss!  That is one of my favorite ships!  Looks like you had a great time!  

    • Thanks 1
  3. 1 hour ago, always-on-travel said:

    I booked from NCL the embarkation train from Anchorage airport to Seward for boarding Norwegian Jewel. My cruise depart 14 August. I have some question:

     

    - when i receive the ticket for this train? It's a excursion to board the ship so, i need to receive ticket in advance.

     

    -It' s possible to choise the seat on the train? I like to have a window forward facing seat.

     

    -When i make check in online for my cruise last available boarding time slot to chose is 4:30-5:00 PM. The train arrive in Seward at 6 PM i hope they wait for all people arriving by train. 

    There is no ticket.  They will have your name on a list.  You basically check-in at the train terminal at the airport.  We requested a front facing seat.  The response was that all seats provided a great view.  However, I was assigned a front facing seat.  I believe they gave us a wrist band to wear.  On the train you will be seated at a table with other passengers facing you.  This is a dedicated cruise train... you get off the train and walk to a building for security check and then on the ship. 

    • Like 1
  4. We were on the 22 May Jewel cruise from Seward to Vancouver.  We took the Endicott Arm and Glacier Explorer excursion to Glacier Bay.  I think specifically to Holkham Bay Glacier.  The excursion boat was large and comfortable.  Viewing inside and outside.  The ship did not make it to the glacier. image.thumb.png.9750cb04a1a8cc09d7711452fc9838b1.png

    20230525_170129.jpg

    20230525_130317.jpg

    • Thanks 1
  5. 9 hours ago, wil e coyote said:

    Hmmm. Well, that's definitely an Alaska cruise, and it is in 2023 (I assume.) So I'm pretty sure the agent is mistaken. Assuming you meet the other requirements (date of booking, cabin class, current Latitudes member) I'd call and talk to a different agent. Unfortunately, different agents often give different answers.

    I am within the promo period.  The only think I can think that might be disqualifying is that I used a 50% off coupon.  I wish they had a list instead of searching through the cruises.  

  6. 31 minutes ago, egurbi said:

    Has anyone recently had any success changing staterooms (same category) after final payment on a casino at seas booking?  Looking to move locations on the ship. 

     

    My recollection is I have done this before several years ago with CAS, but I was just told by a CAS agent that it was not possible. Even though numerous staterooms in same category as my reserved stateroom are available for purchase, the agent informed me that all CAS rooms were sold out for the particular cruise so I could not move rooms.

     

    Any insight greatly appreciated as to whether this sounds plausible, or I need to call again to find a more knowledgeable agent.

     

    Thanks in advance. .

    I had the same experience.  The CAS agent was unable to move me to a different room.  Said there were none available.  It was an enclosed balcony and not a good location.  I eventually won my bid to a higher category.  

  7. 7 hours ago, Rusty Shacklefjord said:

    On March 3, 2023, I booked a 8 day cruise on Jewel  for April 23 using that sweet, sweet 50% off AK promo, but I don’t see any latitudes codes on the upper right corner of my confirmation docs. I self booked through their website, and have FAS though I declined the drinks. My latitudes number appears in the body of the confirmation.

     

    Do I need call and ask them to apply the promo? I think I met all the requirements Bird listed above. Thanks.

     

     

    THREE EXTRA LATITUDES POINTS PER NIGHT SELECT CRUISES
    Booking Window: February 1 - March 31, 2023 11:59 pm EST
    Applicable sailings: 3+ night Alaska & Europe sailings in 2023 on the following ships only:

    • Alaska Cruises
      • Norwegian Jewel
      • Norwegian Spirit

     

    I booked Jewel from Seward to Vancouver.  I also didn’t notice codes on my rez.  I asked CAS agent and she said it was not eligible for triple points.  I looked through various links on lat and terms and conditions page but still not clear about eligible points.  But when I clicked through email link I was shown a filtered list of cruises and only the Vancouver to Seward sailing were shown.  (I need a shrug emoticon here).

     

     

  8. 3 hours ago, twocruisinguys said:

    I am upgrading internet package to unlimited. Can you text and make wifi calls with that speed or do I have to upgrade to premium? I really won’t be streaming Netflix not sure i need to purchase premium to keep in touch with home and post pics and videos on Facebook. 

    I was able to make a wifi call with the unlimited internet pkg.  No charge from either the ship or my phone provider.  

  9. 1 hour ago, KBYUCougar said:

    This last point is where I need clarification. If my wifi always has to be on, will apps open in the background of my phone use up regular wifi minutes while trying to always be available for a family member to message me using the NCL app. How does that part work?

    With the NCL app, two people with the app can message (or call) each other at any time.  It will not use up your internet minutes.  To use your internet minutes, open the browser on your phone and log into the account you set up.  There is a timer attached to those minutes.  Be sure to log off so you don't accidentally use up all the minutes.  

  10. I was upgraded a few days ago.  Went from a Haven Forward-Facing Penthouse with Balcony (HG) to a Haven 2-Bedroom Family Villa with Large Balcony (H5).  I bid the minimum.  The H5 cabin was pricing about $2k more than the HG so I received a great cabin at a great discount. This will be our first time in a Haven!
     

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