I have been lurking here for some time but I feel that I have to post on this.
Although I am sorry that you went through what you did, I feel that you dropped the ball on this one. I may be biased since I am a travel agent but even if I wasn't the following items come to mind:
1. You are entering into a contract with DCL. ANY and ALL communication from them should be read over and over. Anything not understood should be addressed with DCL and/or travel agent.
2. In my opinion, I would NEVER let anybody, any company, etc "automatically" charge my credit card. As the consumer I want to be in control of when things are charged.
3. If you are truly unhappy about the way DCL handled things, then why did you still book with them? As a consumer, your money is power. You could of booked with another cruise line.
4. Again, I am biased but next time use a TA. You don't pay any more for them and a responsible one would have reminded you to make your payment.
Disney cancelled my cruise without telling me
in Disney Cruise Line
Posted
I have been lurking here for some time but I feel that I have to post on this.
Although I am sorry that you went through what you did, I feel that you dropped the ball on this one. I may be biased since I am a travel agent but even if I wasn't the following items come to mind:
1. You are entering into a contract with DCL. ANY and ALL communication from them should be read over and over. Anything not understood should be addressed with DCL and/or travel agent.
2. In my opinion, I would NEVER let anybody, any company, etc "automatically" charge my credit card. As the consumer I want to be in control of when things are charged.
3. If you are truly unhappy about the way DCL handled things, then why did you still book with them? As a consumer, your money is power. You could of booked with another cruise line.
4. Again, I am biased but next time use a TA. You don't pay any more for them and a responsible one would have reminded you to make your payment.
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