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Becksie11

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Posts posted by Becksie11

  1. Hi Everybody

     

    I'm sure this has been asked numerous times - This is the first time I've ever booked a guarantee cabin - when do you usually find out what has been allocated to you?

    Do you normally have some notice or can it be as late as when I arrive at the port?

     

    Thanks in advance

  2. I've just had a call from Princess this morning after emailing them last week and also posting on their Facebook page that I still hadn't had a response.

    I was offered specially dining & a bottle of wine or OBC as a gesture of goodwill.

    I accepted OBC and have $100 each.

    I wasn't affected with charges etc my gripe was the retaining of the card information and the lack of an personalised reply.

    She was very apologetic and I wouldn't want her job!

     

    It seems rather ask and you will get an offer rather everybody being compensated which leaves a very sour taste.

  3. I wonder if they are dealing with them in date order. I have had £3000 pending since Friday, just checked my account and no change. I agree that it is unacceptable, very wary of booking again.

     

    I just double checked and all 3 transactions are dated Friday 19th.

     

    1 payment is on my balance and not pending.

    The other is a pending debit with a pending credit if that makes sense!!

     

    I feel for everybody who has used a debit card and had their accounts cleaned out. Fingers crossed is all resolved asap, I can't believe it's happened to honest!

  4. The first £2k payment was taken from my credit card and then a pending refund was on my account. I checked today to find a second £2k payment has been taken and no refund as of yet. No reply from Princess and just a generic email stating the problem had happened. The whole fiasco is unacceptable and I seriously doubt any goodwill gestures will happen.

  5. I emailed Patrick about a couple of his tours, just a quick question regarding prices?

    Do they fill up to the maximum his end to make the tour cheaper for everybody or if I book a certain trip for 2 of us are a private tour like the price list States?

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