SallyKB

We should have been cruising tomorrow 🤨 We were informed at the end of April that it was cancelled and submitted the form for a full refund. We received this 2 weeks ago, so well before the cruise should have left. I realise not everyone has been so lucky with their refunds but we were very impressed with Celebrity!

Our May 30th cruise was cancelled 4 weeks ago. Requested a refund 3 weeks ago and money refunded yesterday. Very impressed from a personal point of view, I realise not everyone has been so fortunate!

For previous cruises I was living in Canada and booked through a big box store. Each time there was a price drop I let them know and they contacted Celebrity, sometimes getting more discount than I anticipated. We now live in the UK and have recently booked direct with Celebrity. I noticed a price drop today so called them. They said they would give us $300 OBC (which did not equate to the price drop),  however they said that this would be a one-time only offer and if the price was to drop again no discount would be applied to our booking. 

Is this a UK thing? Is it best to cancel, lose your deposit and book again if there is a big discount? It seems a bit unfair that there is one rule for one and one for the other depending on where you live!

Not worth it in my opinion

Thanks everyone. I will give them a call tomorrow.

We booked a future cruise on our recent cruise to Canada and New England. We were told the booking would be transferred to our travel agent and I was just wondering, in people's experience, how long this process takes. We were booked with a big box travel agent so I presume we will receive an email from them, but I would like to know how long before I need to contact them.

We are currently on the Summit deck 7 midship. I have been pleasantly surprised how fast the internet has been!

Only if you are interested in the points

Don’t confuse a coach with a bus. Coaches will have luggage storage under the seats, loaded outside the vehicle. For buses you take the luggage on board with you and hope the storage space isn’t full.

 

 

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I meant a "coach" but I am from "up North" so to me they are all buses lol

Personally I would book the later one. When we disembarked in Vancouver the Skytrain was not running and therefore all the taxis were taken. It doesn't stop running too often but there is always the possibility. Maybe best to give yourselves a bit of leeway.

For convenience and cost I would recommend the bus. Your cases are loaded underneath for you and you can sit and relax, rather than hoping you find a seat on the train and that there are spaces on the luggage racks!

Our cruise price dropped the other day by $160. Not huge money but better in my pocket than theirs'. We have not yet paid the final balance. Contacted our big box store travel agent who contacted the cruise line and they reduced it by $500!! Not sure why but I won't argue.Very easy process

Cannot speak for the entire itinerary, but I have personal experience of the Irish Sea albeit on a ferry and it is rough the whole year round, infact our worst trip was in August! However I am sure it would not feel as bad on a ship.

If you go to guest services you can ask them to remove the automatic gratuities if you wish.

We will be in Quebec from Sunday morning until Monday evening. I am just wondering if you can come and go as you please, or if you have to "be home" by a certain time at night and allowed off at a certain time the next morning?