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steeler33

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Posts posted by steeler33

  1. If Cunard want to attract younger passengers (sweeping generalisation but it’s younger generations that aren’t used to being disconnected) then they need to get the tech right, but they also need to be aware of their existing customers which means bringing it In as an option. You might want to use the phone and paper, but I’d rather use my phone. They need to make sure *both* are available, both work and both are up to date. 

    At the moment it’s a half baked web server which barely works, and just cements the idea that the digital options aren’t worth using. Do it properly, with a proper integrated app that gives live daily programmes, account data, excursions and restaurant stuff. Put messaging in so I can be in contact with other family members on board without needing to use the internet if people want to use it. 
     

    Print the programmes and deliver them as they currently do, let people *choose* what works for them. It's not a choice worth making at the moment given how flaky the digital option is. 
     

     

    • Like 2
  2. For the main menu, should you want, mention it to the maître d' on the first night. They then bring you the next days menu the evening before, you can choose what you want and they'll do it GF. You'll get GF bread and GF petit fours. Very little fuss made, just a menu in advance. Never been any issues for my wife.

  3. Gutted. We'd bought a FCD on our last trip knowing we couldn't do 2018, but summer 2019 we would. We're stuck with school holidays (no kids, but I have a teacher!) but there's nothing grabbing us. We've done the Atlantic, Norway and Iceland recently and fancied the some sun, but we can't as there's nothing actually in the school holidays. Oh well, it's only £50 each down the drain, but I won't make that mistake again.

     

    Only sailed with Cunard, maybe it's time to take a look at other lines :(

  4. I suspect I was given incorrect information, but as I had no intent to book Freedom even if it were available I didn't question it. I wondered if it were something new for 2017 but again, I wasn't interested enough to make an already long phone call even longer!

  5. When I booked on a cruise for summer 2017 in Britannia, I was offered Early, Late or Freedom (pager) dining by the Cunard call centre. I don't want to be stuck in random tables throughout the dining room each night so went with our normal second sitting, but it was the first i'd heard of Freedom dining on Cunard.

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