Lord Complainalot

A previous Poster wrote on this thread what he wrongly thought was a "metaphor" when in fact it was an "analogy" and a very poor one at that. Something about kids trousers and smoothies that had no bearing on the subject matter at hand, namely 'Celebrity No Refund Virus.'

As a frequent flyer and cruiser I have my own thoughts on this matter as I may soon find myself in the same boat, no pun intended. However, before I proceed I would like to point out that a few of the Posts on this thread were clearly written by employees of Celebrity Cruise Line whose time would be better spent manning the customer service department instead of defending the indefensible. 

My analogy, a real case scenario whereby I was the driver who had stopped behind a car who had stopped for a red light when a third car came up behind, whose driver was texting and slammed into me with such force that I in turn slammed into the car in front. The damage to all three cars was such that the police were called and the driver of the third car found to be at fault for all three cars and was cited for dangerous driving by texting and causing a chain reaction accident.

This is the case of the OP, he or she booked a cruise with Celebrity in good faith with the belief the cruise would proceed as scheduled and booked hotels and airfare accordingly. Celebrity and Celebrity alone decided to cancel the cruise thereby creating a change reaction for the OP with hotels or airlines, who did not cancel the OP bookings. Therefore Celebrity and all other cruise lines should reimburse all customers who are out of pocket if the cancelling of a cruise for whatever reason, created a  the chain reaction to hotel and airline bookings.

Some of you who Posted that the Airlines and or Hotels will issue credits must not fly very often, if at all. As a frequent First Class/Business flyer, I can state categorically Airlines no not issue credits or refunds on non-refundable or non-changeable tickets. If you think your plans may change in the future then you will need to purchase a Flexi ticket, the cost of which is so cost prohibitive that it does not make economical sense to do so.

As for Hotels refunding the money, that just is not going to happen as the hotels in areas affected by the Coronavirus have seen there bookings plummet. And should they offer a credit for a future date, I cannot see how this would be beneficial to the OP as he/she stated that they reside in Europe. Therefore, I think it safe to say that the hotels booked would have had to have been booked in Japan and Canada. Lastly, Hotels unlike Cruise Lines cannot be repositioned, so as I previously stated cancelled non-refundable hotel and flight bookings are indeed the responsibility of the Cruise Line and should be reimbursed.