Owenred

On 9/11/2022 at 3:49 PM, Homosassa said:

Lesson to be learned for all cruisers: Book and pay for the cabin in the category that you want when booking the cruise.  Mark your reservation "No Upgrade."

 

Yes but it didn’t receive an upgrade, I bid on RoyalUp which you pay for. So I agree if your happy with your cabin mark no upgrade, but in future We would use RoyalUp as they admitted this was a fault and resolved it. So it hasn’t put us off 

Heya all, so RoyalUp called today and admitted this was a mistake and should never of happened. The cabin we bid on was sold out and they automatically assumed we wanted a balcony. 
So they have refunded us, moved us back to our original room and a gesture of goodwill added to our OB account. 
Thank you to all the helpful people who suggested ideas we ended up getting through Twitter to them. 
 

4 minutes ago, HicksRA said:

That’s a big problem with Royal Ups. There’s no way to reach them if they screw up and no one from Royal can help you since it’s a separate company. 
Unfortunately,, I think you’re stuck through no fault of your own. 

Ow no, hopefully they reply, if not I’ll ask at guest services and then if no luck I’ll send an email on my return. 

I have just read the terms and conditions and it doesn’t say anywhere about assigning another category. It states if the bid is accepted you will get the cabin you have bided for. 

So in our email we was told we won the bid for a Ultra spacious ocean view, not a balcony that’s what I’m asking has anyone had this before 

1 minute ago, orville99 said:

What cabin # did they assign?

Hey it was 9316 

We’ve had balcony’s before. The point I’m making is if I wanted a balcony I would of bid on one, and when I booked it was the same price as the room I booked. I’m not asking if I’m lucky to have a balcony, I’m asking if anyone has experienced this before, I’m annoyed that I haven’t received the room I bid for so won’t consider myself lucky. 
Has anyone with any experience  got anything to say ? 

So we are cruising on Wonder in 2 days time. We originally had a Central Park view interior, got a RoyalUp invitation so bid on a Ultra Spacious Ocean View, received an email today saying we had won the bid and got the room. When I’ve logged in we have been given a Balcony room, called royal who confirmed this and said they cannot assist as it was done by RoyalUp.

Has anyone had an experience like this before? 
We purposely didn’t book a balcony due to travelling with a toddler and not wanting the risk. 
Is it likely when we get to the dock they will have the correct room? 
I have emailed RoyalUp but being a Friday two days before our cruise I doubt I will get a reply.

Thanks for that, that’s all we wanted to hear 😀

Good morning cruisers, 

It’s been a few years since we cruised Royal and last time had the deluxe package included. Now we have kids so won’t be drinking anywhere near enough to justify the Deluxe package so are looking at getting the Classic Soda Package but have one question. 
 

with the soda package you obviously get the freestyle refillable cups to use at the machines but can I order a soda at a bar with the package or at dinner rather then always having to use the machines and get it in a normal glass?
 

tia 

Still not been able to get through to anyone, but no surprise due to everything that is happening. We haven't prebooked anything so still none the wiser, but hey money is money and my credit card was happy for the extra payment, thanks anyway guys 

Afternoon all,

So today I had my credit card statement through and had a $100 credit from NCL onto my card. Have tried to ring NCL but have been on hold a long time, just wondering if anyone has any idea what it would be for or if you have had something similar. We are due to cruise February, checked our cruise still shown as the same price just a bit confused as to what it is. (Not complaining free money is always good) 

Tia 

We was invited onboard Celebrity Silhouette. So we decided to film it, please enjoy 

Hey Ray, 

We just used Windows movie maker really simple to use, although young im not that tech savvy. 

Hoping we can get up to 21 that'll be amazing.

Hey,

Decided to make a short clip of our cruising history. 

Hope you enjoy, 

Thanks

Owen 

Hey guys,

So we was invited onto Royal Caribbeans Independence of the Seas for a day visit and a tour, so decided to film it. 

Hope you enjoy.

PS We know its not perfect its our first video 

Brilliant thank you very much 

Hey guys,

So I logged in today just to see whats happening and recieved the below message. When I click the link it just errors out any idea what the offer would be? Our free at sea is Dinning and Drinks package. 

Dear Guest,

We look forward to welcoming you on board Norwegian Cruise Line. We would like to extend a unique opportunity for you to save big while getting the most out of our Free At Sea promotion.

Based on your Free At Sea selections, you are eligible for one or more exclusive upgrades that will make your experience even more incredible. Hurry and upgrade today to take advantage of this exclusive offer and put the “awe” in your awesome vacation. Click here

to view your exclusive upgrades.

Thats brilliant thanks very much 

Hey, 

Just wondering if anyone is going on Anthem any time in the near future, when we was onboard they had ran out of the Christmas Ornament. Would anyone be willing to purchase me one and I will send you the money for it and any postage costs? I know its a long shot but the wife wont let me book another cruise just to try again 

1 minute ago, Steff79 said:

le bistro is on a upper deck like 17 or 18 or aft

Thank you just me being stupid 

2 minutes ago, CazV said:

 

Oh I didn't think that would be an option. Thank you! I'll allow myself to calm down before making any rash decisions but that's good to know! 

Its a £35 fee if the cruise is less money then your current booking, or if it is more the difference, I literally did it two weeks ago with no issues :) 

Maybe im being an idiot but I cant seem to see Le Bistro on the deck plans (using mobile), if its true I feel thats a loss for sure.

16 minutes ago, CazV said:

Would your friends not get a refund? They're paying money up front that doesn't need to be paid yet. 

 

I have a UK booking so will lose £100 deposit (sailing solo) if I cancel. I'm seriously considering cancelling right now. 

Caz they will move it wont they. They have for us previously and also UK based 

From LGW you could take the national express coach to Victoria Station and get an uber to your hotel from the station, National express is very cheap and runs every 20 minutes I think. Also you have the Gatwick Express train which goes from Gatwick station to London Victoria station again this is easy enough, I have done it with luggage and it isnt a struggle. 

From London to Southampton again the train from Waterloo goes direct to Southampton Central and then get a taxi which is about a 5 minute trip. 

Need any tips or hints drop me a message born and bred londoner now living just outside Southampton so will try and help out 

Me personally I wouldn't pay $650 for the upgrade to Spa Balcony from Balcony , if you really want to use the spa purchase the passes online before you cruise, will be cheaper then getting a spa room (not really any extras in the room) 

I'm not to sure about the upgrade prices when it comes to the upgrade scheme, we used to us a T/A who never signed up to it so have only ever had one offer sent to us.